Financial Data and Key Metrics Changes - Revenue for the second quarter was $528 million, with adjusted EBITDA at $127 million, reflecting an 80 basis point margin increase year-over-year [6][17] - Free cash flow for the first half increased over 30%, reaching $102 million [6][18] - Non-recurring project revenues decreased by $9 million or 20% [17] - A non-cash goodwill impairment charge of $983 million was taken due to current market valuation conditions [19] Business Line Data and Key Metrics Changes - Recurring revenue comprised over 93% of total revenue, amounting to $492 million for the quarter, with participant counts remaining flat [17] - Adjusted gross profit was $205 million, with an adjusted EBITDA margin expansion attributed to prior transformational initiatives [18] Market Data and Key Metrics Changes - The pace of Annual Recurring Revenue (ARR) bookings was slower than expected, with client expansion opportunities taking longer to close [12] - The company updated its expectations for second-half revenue, anticipating a decrease of approximately $45 million at the midpoint [23] Company Strategy and Development Direction - The company is focusing on enhancing client management and delivery capabilities through AI, automation, and strategic partnerships [7][9] - A partnership with Goldman Sachs Asset Management was announced to expand wealth offerings, viewed as a significant revenue growth opportunity [10] - The company is building a management team with both internal and external talent to strengthen competitive advantages [14] Management's Comments on Operating Environment and Future Outlook - Management acknowledged a transitional year and emphasized the need for improved commercial execution to close deals [6][12] - The company remains confident in its health solutions reporting unit despite current market challenges [19] - Management expects a stronger retention rate in 2026, although they have become more cautious about second-half performance [21] Other Important Information - The company returned $42 million to shareholders through dividends and share repurchases [19] - The cash and cash equivalents balance at quarter-end was $227 million, with total debt at $2 billion [20] Q&A Session Summary Question: Sales cycle and client conversations - Management noted that client conversations are taking longer, impacting revenue timing, but they remain confident in growth opportunities [28][30] Question: Goldman Sachs partnership benefits - The partnership is expected to generate significant revenue in the future and strengthen the company's competitive positioning [33][35] Question: Revenue impact details - The $35 million revenue impact is primarily from smaller client deals being delayed, affecting start dates [40][42] Question: Sales team changes and expertise - Management emphasized the need for deep domain expertise in sales to improve execution and close more deals [44][46] Question: Salesforce hiring plans - The company is focused on hiring specialty expertise and has already brought in new talent to enhance sales capabilities [58] Question: Composition of late-stage deals - Late-stage deals are primarily from existing client relationships, with a focus on large Fortune 500 companies [61][62]

Financial Data and Key Metrics Changes - Revenue for the second quarter was $528 million, with adjusted EBITDA at $127 million, reflecting an 80 basis point margin increase year-over-year [6][17] - Free cash flow for the first half increased by over 30%, reaching $102 million, on track towards an annual target of $250 to $285 million [6][19] - Non-recurring project revenues decreased by $9 million or 20% [17] - A non-cash goodwill impairment charge of $983 million was taken due to current market valuation conditions [20] Business Line Data and Key Metrics Changes - Recurring revenue comprised over 93% of total revenue, amounting to $492 million for the quarter, with participant counts remaining flat [17] - Adjusted gross profit was $205 million, with an adjusted EBITDA margin expansion attributed to prior transformational initiatives [18] Market Data and Key Metrics Changes - The pace of Annual Recurring Revenue (ARR) bookings was slower than expected, with client expansion opportunities taking longer to close [12][22] - The company expects project revenue in the third quarter to align with the second quarter's rate, which was down 20% [23] Company Strategy and Development Direction - The company is focusing on enhancing client management and delivery capabilities through AI, automation, and partnerships, including a significant partnership with Goldman Sachs Asset Management [7][10] - The management team is being strengthened with new hires, including a chief strategy officer and a chief human resources officer, to enhance competitive advantages [15] Management's Comments on Operating Environment and Future Outlook - Management acknowledged a challenging operating environment, with longer sales cycles impacting revenue expectations for the second half of the year [12][22] - The company remains confident in its long-term growth opportunities, particularly through upselling and cross-selling to existing clients [30] Other Important Information - The company returned $42 million to shareholders through dividends and share repurchases during the quarter [20] - The cash and cash equivalents balance at the end of June was $227 million, with total debt at $2 billion [21] Q&A Session Summary Question: Sales cycle and client conversations - Management noted that client conversations are taking longer, impacting revenue for the current year, but expressed confidence in meeting targets for the following year [28][30] Question: Goldman Sachs partnership benefits - The partnership is expected to generate significant revenue in the future and strengthen the company's competitive position in wealth solutions [33][36] Question: Impact of revenue push out - The revenue impact of $35 million is primarily from smaller client deals being delayed, affecting start dates and overall revenue [40][42] Question: Sales team changes and domain expertise - Management emphasized the need for deep domain expertise in sales to improve execution and close more deals [44][48] Question: Salesforce hiring plans - The company is focused on hiring specialty expertise to enhance sales execution and is confident in attracting the right talent [58][60] Question: Composition of late-stage deals - Late-stage deals are primarily from existing client relationships, with a focus on large companies and significant opportunities in navigation and retiree health solutions [62]