Post this Appian announces enhancements that help organizations work smarter with faster insights, greater scalability, and more secure AI access. Appian, the leader in AI process automation, announced its latest release delivering powerful, enterprise-ready AI. Appian announces enhancements that help organizations work smarter with faster insights, greater scalability, and more secure AI access. Smart search and AI availability Appian's enhanced AI smart search delivers results based on user intent—not jus ...

Financial Data and Key Metrics Changes - Appian's cloud subscriptions revenue grew 21% to $106.9 million, while subscriptions revenue increased 17% to $132.7 million, and total revenue rose 17% to $170.6 million [5][21][24] - Adjusted EBITDA was $8.1 million, significantly better than the guidance of a loss between $5 million and $2 million, and compared to a loss of $10.5 million in the previous year [24][25] - Net income was $300,000 or breakeven per diluted share, compared to a net loss of $18.2 million or $0.25 per share for the previous year [25] Business Line Data and Key Metrics Changes - Professional services revenue was $38 million, up 13% year-over-year, while subscription revenue represented 78% of total revenue, compared to 77% in the previous year [21][24] - The cloud subscription revenue retention rate was 111%, down from 118% a year ago [21] Market Data and Key Metrics Changes - International operations contributed 38% of total revenue, unchanged from the previous year [21] - The U.S. public sector outperformed the global business in cloud revenue, new bookings, and software pipeline [11] Company Strategy and Development Direction - Appian's upmarket strategy is yielding results, with a focus on high-value transactions and leveraging AI to enhance its platform [6][7] - The company is optimistic about the modernization of legacy applications, driven by AI, which is expected to create significant market opportunities [13][14][18] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding the federal business, noting a shift towards direct engagement with software providers [13][64] - The company anticipates continued growth in cloud subscription revenue and total revenue for the full year 2025, with adjusted EBITDA expected to range between $49 million and $55 million [26] Other Important Information - David Crozier was appointed as the new Chief Marketing Officer, bringing extensive experience in enterprise software and AI [20] - The company is transitioning to a consumption-based pricing model, moving away from user-based pricing [67][69] Q&A Session Summary Question: App modernization journey and vendor contributions - Management acknowledged that app modernization is complex and emphasized their leadership in the market, with AI playing a crucial role in both extraction and instantiation processes [29][30] Question: NRR rate and its implications - Management explained that the NRR rate's decline to 111% is due to past downsells and highlighted the strength in acquiring new customers [34][36] Question: Competitive advantages against AI and other vendors - Management detailed that Appian's built-in functionalities and robust platform provide advantages that AI alone cannot replicate, emphasizing the importance of a comprehensive application environment [40][41][42] Question: Federal pipeline dynamics and AI's role - Management noted a positive shift in government purchasing behavior, with increased interest in efficiency and direct engagement with Appian [64][65] Question: Guidance changes and FX impact - Management clarified that the guidance increase is primarily due to fundamental business strength rather than changes in guidance philosophy or FX rates [60][61] Question: New sales leaders and go-to-market strategy - Management indicated that new hires are aligned with ongoing transformation efforts to enhance discipline and best practices across the organization [72] Question: Efficiency improvements and AI's impact - Management highlighted ongoing efforts to improve sales productivity and the potential for AI to drive further efficiencies across various functions [49][80]

Financial Data and Key Metrics Changes - In Q2 2025, Appian's cloud subscriptions revenue grew 21% to $106.9 million, total subscriptions revenue increased 17% to $132.7 million, and total revenue rose 17% to $170.6 million [5][24] - Adjusted EBITDA was $8.1 million, a significant improvement from a loss of $10.5 million in the previous year [24] - The cloud subscription revenue retention rate was 111%, down from 118% a year ago [24] Business Line Data and Key Metrics Changes - Professional services revenue was $38 million, up 13% compared to the previous year [24] - Subscription revenue represented 78% of total revenue, compared to 77% in the year-ago period [24] Market Data and Key Metrics Changes - International operations contributed 38% of total revenue, unchanged from the previous year [24] - The company noted strong performance in the U.S. public sector, with federal business outpacing global business in cloud revenue and new bookings [11] Company Strategy and Development Direction - Appian's upmarket strategy is proving effective, with a focus on high-value transactions [6] - The company is leveraging AI to enhance its platform, allowing for higher pricing and new industry opportunities [7][8] - Appian is positioned to capitalize on the modernization of legacy applications, which is expected to grow significantly as AI reduces costs [13][14] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding the federal business, validating their expectations with strong results [13] - The company anticipates continued growth driven by AI and modernization trends, with a focus on efficiency and customer satisfaction [22][66] Other Important Information - A new Chief Marketing Officer, David Crozier, has joined the company, bringing extensive experience in enterprise software and AI [20] - The company is shifting towards a consumption-based pricing model while maintaining flexibility in its pricing strategies [68] Q&A Session Summary Question: Status of app modernization journey and vendor reliance - Management indicated that app modernization is complex and will require both services and software solutions, with confidence in their leadership position in this market [29][30] Question: Explanation of the NRR decline - The decline to 111% was attributed to previous downsells and a higher percentage of new business coming from new customers, indicating strength in acquiring new logos [32][33] Question: Competitive advantages against AI and other vendors - Appian's platform offers built-in functionality that AI cannot replicate, such as security and scalability, providing a durable competitive advantage [40][41] Question: Impact of AI on customer conversations and pipeline - AI has significantly enhanced the value proposition, changing customer perceptions and driving pipeline growth [56][58] Question: Guidance changes and FX impact - The increase in guidance is primarily due to fundamental business strength rather than changes in guidance philosophy or FX rates [60][61] Question: Federal pipeline dynamics and AI's role - The federal market is shifting towards direct relationships with software providers, which is favorable for Appian, and AI is expected to enhance efficiency in government operations [65][66] Question: New sales leaders' impact on go-to-market strategy - New leadership appointments are aimed at enhancing alignment and best practices across the organization, continuing the ongoing transformation [73] Question: Details on expense shifts affecting EBITDA - The outperformance in EBITDA was due to the tactical movement of marketing and consulting expenses to the second half of the year [75]

Financial Data and Key Metrics Changes - In Q1 2025, Appian's cloud subscription revenue grew 15% year over year to $99.8 million, while total revenue increased 11% year over year to $166.4 million [5][31] - Adjusted EBITDA was $16.8 million, a significant improvement from an adjusted EBITDA loss of $1.3 million in the same period last year [35] - Non-GAAP net income was $9.8 million or $0.13 per diluted share, compared to a non-GAAP net loss of $4.9 million or $0.07 per share for Q1 2024 [35] Business Line Data and Key Metrics Changes - Cloud subscriptions revenue represented 81% of total revenue, up from 79% in the year-ago period [32] - Professional services revenue was $32.1 million, flat compared to Q1 2024, with expectations for a long-term decline as a percentage of total revenue [32] Market Data and Key Metrics Changes - International operations contributed 36% of total revenue, down from 37% in the year-ago period [33] - Federal government bookings grew 59% year over year, indicating strong performance in the public sector [21][110] Company Strategy and Development Direction - The company is focusing on AI integration within its processes, emphasizing practical applications over hype [6][10] - Appian aims to transition away from per-seat pricing models to alternative pricing mechanisms that reflect AI's value [83] - The introduction of a multi-tiered pricing model for AI features has resulted in revenue from AI-inclusive tiers more than doubling in Q1 [12] Management's Comments on Operating Environment and Future Outlook - Management remains cautiously optimistic about the federal government's spending patterns and overall business momentum despite macroeconomic uncertainties [39][48] - The company has not seen material changes in its sales pipeline, indicating stability in its business operations [39] Other Important Information - Appian's weighted rule of 40 score is 27, combining growth and margin metrics [27] - The company plans to report on new internal metrics to provide better visibility into its performance [28] Q&A Session Summary Question: About government performance and potential pull forward into Q1 - Management does not believe pull forwards were a meaningful factor in Q1 and remains cautiously optimistic about Q3 [46][48] Question: Regarding cloud net retention rates and spending hesitation - Management noted that the net retention rate is a trailing metric and attributed the dip to unrelated down sells and leveling off of revenue growth from some customers [49][50] Question: On AI and the new agentic world - Management emphasized the importance of practical results from AI applications and the need for structured processes to support AI deployment [56][60] Question: Incremental monetization from AI usage - Management is pleased with customer willingness to spend on AI and sees significant value in demonstrating tangible results [65][67] Question: About the new CFO's focus areas - Management expressed excitement about the new CFO's contributions but did not disclose specific strategic details [68][69] Question: On intelligent document processing (IDP) success - Management highlighted the advancements in IDP, which now requires no training on document formats, leading to higher accuracy and customer satisfaction [102][104] Question: Federal government revenue growth compared to expectations - Management indicated that federal revenue growth exceeded expectations, with a year-over-year increase of 21% [110]

Financial Data and Key Metrics Changes - In Q1 2025, Appian's cloud subscription revenue grew 15% year over year to $99.8 million, while total revenue increased 11% year over year to $166.4 million [4][30] - Adjusted EBITDA was $16.8 million, a significant improvement from an adjusted EBITDA loss of $1.3 million in the same quarter last year [34] - Non-GAAP net income was $9.8 million or $0.13 per diluted share, compared to a non-GAAP net loss of $4.9 million or $0.07 per share for Q1 2024 [34] Business Line Data and Key Metrics Changes - Cloud subscriptions revenue represented 81% of total revenue, up from 79% in the year-ago period [31] - Professional services revenue was flat at $32.1 million compared to Q1 2024, with expectations for a long-term decline as a percentage of total revenue [31][32] - The cloud subscription revenue retention rate was 112%, down from 120% a year ago [32] Market Data and Key Metrics Changes - International operations contributed 36% of total revenue, slightly down from 37% in the previous year [32] - Federal government bookings grew 59% year over year, indicating strong performance in the public sector [20][104] Company Strategy and Development Direction - The company is focusing on AI integration within its processes, emphasizing practical applications over hype [5][7] - Appian aims to monetize AI features, with revenue from AI-inclusive tiers more than doubling to $9 million in Q1 [11][62] - The introduction of a multi-tiered pricing model allows for better monetization of AI and exclusive features [10] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding the evolving opportunities in the federal government sector despite macroeconomic uncertainties [20][38] - The company is taking a prudent approach to guidance for the remainder of 2025, with expected cloud subscriptions revenue growth between 14-16% for Q2 [38][39] - Management highlighted the importance of maintaining sales and marketing efficiency, with net new bookings per sales rep rising over 30% compared to the previous year [27][81] Other Important Information - Appian's new Chief Financial Officer, Serge Tanga, is expected to contribute significantly to the company's strategy and financial planning [29] - The company plans to report on a new metric called "weighted rule of 40," which combines growth and margin metrics [26] Q&A Session Summary Question: Was there any pull forward in government performance due to uncertainty around ordering patterns? - Management indicated that pull forwards were not a meaningful factor in Q1 and expressed cautious optimism for Q3 [42][44] Question: What drove the decline in cloud net retention rates? - Management explained that the decline was due to down sells from the previous year and leveling off of revenue growth from some customers [46][48] Question: How does Appian differentiate itself in the AI and agentic space? - Management emphasized the importance of practical applications of AI and the need for structured processes to support AI deployment [52][56] Question: What is the expected contribution from AI in 2025? - Management is optimistic about the willingness of customers to spend on AI and plans to transition away from per seat pricing [78][80] Question: How durable are the recent sales productivity gains? - Management believes the productivity gains are durable and stem from recent innovations and improved sales practices [82][84] Question: What is the impact of narrowing the channel focus on go-to-market efficiency? - Management noted that focusing on trusted partners has significantly expanded the partner-generated pipeline [88][90]

Core Insights - Appian empowers customers to integrate AI directly into their business processes, enhancing governance and accountability for better outcomes [1][10] - The company emphasizes a process-first approach, which has led to transformative results for various clients [2][4] Customer Adoption and Impact - Appian's customer AI adoption has surged 7.9 times year-over-year, with 70% of Appian Cloud customers utilizing AI for various applications [3] - Acclaim Autism reduced patient intake time by 83% using Appian AI to process unstructured medical documents [5] - Century Fire Protection cut invoice processing time by 36% and reduced missed discounts by 50% through an AI-driven accounts payable application [6] - Hitachi expects a 20% reduction in operating expenses and a 60% improvement in time-to-market by optimizing internal processes with Appian [7] - The Texas Department of Public Safety improved procurement efficiency by deploying a generative AI chatbot, providing instant access to regulatory information for over 10,000 stakeholders [8] - The University of South Florida enhanced academic advising by using Appian AI, allowing advisors to save time and provide personalized support to students [9] Product Features and Strategy - The latest product release allows customers to embed AI in any interface, further powering their processes [4] - Appian's strategy focuses on embedding AI within processes to optimize operations, enhance accuracy, and accelerate outcomes [10] Company Overview - Appian is recognized as The Process Company, delivering a software platform that helps organizations improve processes, reduce costs, and enhance customer experiences [12]