Core Insights - ServiceNow (NOW) is set to announce its fourth-quarter 2025 results on January 28, with expected revenues of $3.52 billion, reflecting a 19.2% year-over-year growth [1] - The consensus estimate for earnings per share is 87 cents, indicating a 19.2% increase from the previous year [1] Revenue and Earnings Estimates - The Zacks Consensus Estimate for fourth-quarter 2025 subscription revenues is $3.43 billion, suggesting a year-over-year growth of 19.5% on a GAAP basis [6] - Subscription revenues are projected to be between $3.42 billion and $3.43 billion, with constant currency growth estimated at 17.5% to 18% [6] Performance Trends - ServiceNow has consistently beaten the Zacks Consensus Estimate in the last four quarters, with an average surprise of 9.79% [4] - The company’s stock has declined by 41.7% over the past year, which is better than the Zacks Computer & Technology sector's return of 28.4% and the Computers – IT Services industry's decline of 22.6% [12] Strategic Developments - ServiceNow's AI products are expected to exceed $0.5 billion in Annual Contract Value (ACV) in 2025, with a target of reaching $1 billion in 2026 [18] - The acquisition of Veza enhances ServiceNow's security portfolio by focusing on identity security, which is crucial for managing access to sensitive data [18] - The $7.75 billion acquisition of Armis will strengthen ServiceNow's offerings in cyber exposure management and is expected to drive greater AI adoption [19] Partnerships and Integrations - ServiceNow has expanded its partnerships with major companies like NVIDIA and Microsoft, enhancing its AI capabilities and integration with enterprise workflows [10] - The collaboration with NVIDIA has led to the development of Apriel 2.0, which aims to improve AI reasoning and capabilities for enterprises [8] Valuation Insights - ServiceNow's current valuation is considered stretched, with a forward price/sales ratio of 8.73X compared to the sector's 7.32X [15] - The company holds a Zacks Rank 3 (Hold), suggesting that investors may want to wait for a more favorable entry point [20]

Core Insights - ServiceNow (NOW) shares have decreased by 29.9% over the past year, underperforming the Zacks Computer and Technology sector's growth of 25.1% and the Zacks Computers IT Services industry's decline of 19.1% [1][7] - The decline is attributed to a challenging macroeconomic environment and a slowdown in subscription revenue growth [1][7] - The company's fourth-quarter 2025 guidance indicates tightening budgets from U.S. federal agencies, which is expected to negatively impact subscription revenues [1] Subscription Revenue Guidance - ServiceNow has raised its 2025 subscription revenue guidance to between $12.835 billion and $12.845 billion, reflecting a 20% growth on a non-GAAP constant currency basis and 20.5% on a reported basis compared to 2024 [2] - This growth rate is slower than the 23% subscription revenue growth rate achieved in 2024 [2] Valuation and Performance - NOW shares are currently considered overvalued, with a Value Score of F, trading at a forward 12-month price/sales ratio of 9.77X compared to the broader sector's 7.42X [5] - The shares are trading below both the 50-day and 200-day moving averages, indicating a bearish trend [8] AI and Partnerships - ServiceNow's AI products are projected to exceed $0.5 billion in Annual Contract Value (ACV) by 2025, with a target of reaching $1 billion by 2026 [11] - The company has expanded its partner base, including collaborations with NVIDIA and Microsoft, to enhance its AI capabilities and enterprise traction [12][13] Acquisitions - ServiceNow has been actively expanding its portfolio through acquisitions, including Logik.io, data.world, and Moveworks, which enhance its AI and workflow capabilities [16] - The acquisition of Veza strengthens its security and risk management offerings, while the $7.75 billion acquisition of Armis aims to bolster its cyber exposure management capabilities [17] Earnings Estimates - The Zacks Consensus Estimate for NOW's fourth-quarter 2025 earnings is 87 cents per share, indicating a 19.2% growth compared to the previous year [18] - The consensus estimate for 2025 earnings is $3.46 per share, suggesting a 24.5% growth over 2024 [18] - For 2026, the earnings estimate is projected at $4.04, reflecting a 16.6% growth over the 2025 estimate [19] Conclusion - ServiceNow's acquisition-driven portfolio expansion, increasing workflow adoption, and strong partner relationships are expected to enhance top-line growth in 2026 [20] - However, the challenging macroeconomic environment and high valuation remain concerns [20]

Core Insights - ServiceNow (NOW) shares have decreased by 25.4% over the past year, underperforming the Zacks Computer and Technology sector's growth of 25.4% and the Zacks Computers IT Services industry's decline of 19.2% [1] - The underperformance is attributed to a challenging macroeconomic environment and a slowdown in subscription revenue growth [1] - The company's fourth-quarter 2025 guidance indicates tightening budgets from U.S. federal agencies, which is expected to negatively impact subscription revenues [1] Subscription Revenue Guidance - ServiceNow has raised its 2025 subscription revenue guidance to between $12.835 billion and $12.845 billion, indicating a 20% growth on a non-GAAP constant currency basis and 20.5% on a reported basis compared to 2024 [2] - This growth rate is slower than the 23% subscription revenue growth rate achieved in 2024 [2] - Subscription revenues, which account for 97% of total revenues, are benefiting from increasing demand for its workflows [2] AI and Workflow Adoption - ServiceNow's workflows, including various IT and business functions, are gaining traction, particularly with the ServiceNow AI Platform [6] - The volume of AI Control Tower deals has more than quadrupled sequentially in Q3 2025, indicating strong demand for AI products [6] - AI product adoption is projected to exceed $0.5 billion in Annual Contract Value (ACV) in 2025, with a target of reaching $1 billion in 2026 [6][7] Strategic Acquisitions - The acquisition of Veza enhances ServiceNow's security and risk portfolios by expanding into identity security, which helps enterprises manage access to sensitive data [8][9] - Veza's capabilities will integrate with ServiceNow's workflows and AI, improving governance over AI agents [9] Partner Ecosystem - ServiceNow's expanding partner base includes major companies like NVIDIA, Microsoft, and Figma, which enhances its enterprise AI and workflow integrations [10] - The partnership with NVIDIA has led to the development of Apriel 2.0, aimed at improving AI reasoning and capabilities for enterprises [10] - Collaborations with Microsoft are focused on providing seamless orchestration and governance across AI agents and workflows [11] Earnings Estimates - The Zacks Consensus Estimate for NOW's Q4 2025 earnings is $4.35 per share, reflecting an 18.53% growth compared to the previous year, despite a recent downward revision [13] - For 2025, the earnings estimate is $17.28 per share, indicating a 24.14% growth over 2024, while the 2026 estimate is $20.15, suggesting a 16.57% growth over 2025 [14] Valuation Concerns - ServiceNow stock has a Value Score of F, indicating a stretched valuation, trading at a forward price/sales ratio of 11.28X compared to the sector's 6.75X [15] - The stock is currently trading below both the 50-day and 200-day moving averages, suggesting a bearish trend [18]

Core Insights - ServiceNow's subscription revenues have increased by 21% over the trailing nine-month period in 2025 compared to the previous year, driven by growing demand for its workflows [1] - The company raised its subscription revenue guidance for 2025 to between $12.835 billion and $12.845 billion, indicating a growth of approximately 20% year-over-year [2] - ServiceNow shares have underperformed, dropping 17.9% over the past year, while competitors like Oracle and SAP have seen positive returns [3] Subscription Revenue Performance - Subscription revenues account for roughly 97% of ServiceNow's total revenues, reflecting strong demand [1] - The growth rate for subscription revenues in 2025 is expected to be slower than the 23% growth rate seen in 2024 [2] Market Position and Competition - ServiceNow's stock has been affected by challenging macroeconomic conditions and increased competition, particularly from companies like Workday, Oracle, and SAP [3][7] - The stock is currently trading at a premium with a forward 12-month price/sales ratio of 11.7X, compared to the broader sector's 6.91X [8] Customer Growth and Transactions - In Q3 2025, ServiceNow had 103 transactions exceeding $1 million in net new annual contract value (ACV), with six transactions over $10 million [13] - The number of customers contributing over $5 million in ACV reached 553, with a more than 20% year-over-year increase in customers contributing $50 million or more [13] Industry Trends and Partnerships - Net new ACV in transportation and logistics grew over 90% year-over-year, with significant growth also seen in retail, hospitality, and education sectors [17] - ServiceNow's partnerships, particularly with NVIDIA, are enhancing its AI workflow capabilities, which may help mitigate some macroeconomic challenges [18] Earnings Estimates - The Zacks Consensus Estimate for Q4 2025 earnings is $4.35 per share, reflecting an 18.53% growth year-over-year, although it has seen a slight downward revision [19] - Positive trends are noted for 2025 and 2026 earnings estimates, with expected growth rates of 24.21% and 16.66%, respectively [20] Conclusion - ServiceNow's expanding portfolio and growing workflow adoption are expected to enhance top-line growth, despite concerns regarding macroeconomic conditions and valuation [21]

Core Viewpoint - ServiceNow has expanded its partnership with NVIDIA to enhance the integration of intelligent workflows and open models, aiming to scale trusted AI across various industries, with the introduction of the Apriel 2.0 model designed for efficiency and cost-effectiveness [1][2][9]. Group 1: Partnership and Collaboration - The collaboration between ServiceNow and NVIDIA focuses on delivering enterprise-grade AI solutions, including next-gen open models and secure AI agents, to address service-related challenges across different business sectors, particularly in regulated industries [2][3]. - The partnership aims to make high-performance, proven, and trusted AI accessible to every enterprise, emphasizing the importance of execution in deploying advanced intelligence [3]. Group 2: Apriel 2.0 Model - Apriel 2.0 is positioned as a frontier-level intelligence model that offers reasoning and accuracy comparable to larger models while being significantly smaller in size, expected to be in production by Q1 2026 [4][9]. - The model supports enhanced reasoning and multimodal input, allowing for better interpretation of various data formats, which is crucial for enterprise workflows [5][6]. - Apriel 2.0 is designed to facilitate autonomous and semi-autonomous agents, providing low-latency, multi-step reasoning capabilities across different systems and datasets [6][8]. Group 3: Operational Enhancements - The integration of ServiceNow workflows with NVIDIA's AI Factory reference designs is set to improve operational efficiency and customer experiences by accelerating the deployment of intelligent enterprise AI solutions [8][9]. - The collaboration will also enhance data center operations, leveraging ServiceNow's Data Center and Network Asset Management capabilities to optimize critical environmental assets [12].