Financial Data and Key Metrics Changes - The company reported earnings per share of $1.22, an increase of 18.4% year over year [4] - Net revenue reached $7.3 billion, marking a quarterly record, driven by strong momentum in fee businesses and improved spread income [4][12] - The return on average assets was 1.17%, and the net interest margin was 2.75% [4][14] - The tangible book value per share increased by 12.7% year over year [13] - The efficiency ratio improved to 57.2% [14] Business Line Data and Key Metrics Changes - Fee revenue grew by 9.5% year over year, with significant contributions from payments, institutional, and consumer businesses [6][17] - The Impact Finance business, bolstered by the Union Bank acquisition, grew at a 17% CAGR from 2021 to 2024 [7] - Consumer deposits now represent over 52% of total average deposits, up nearly two points from 2023 [9] Market Data and Key Metrics Changes - Ending assets were $695 billion, supported by elevated deposit flows and robust client activity [13] - Average loans totaled $379 billion, with a year-over-year growth rate of 2.8% [15] - The investment portfolio had an average yield of 3.26%, reflecting strategic actions taken in the previous quarter [16] Company Strategy and Development Direction - The company is focused on organic growth through interconnected solutions, maintaining expense discipline, and executing payments transformation [5] - There is a strong emphasis on improving fee income diversification and enhancing the consumer deposit base [6][8] - The company aims to achieve net interest margin expansion, targeting 3% by 2027 [30] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving positive operating leverage and maintaining strong credit quality despite macroeconomic uncertainties [12][19] - The outlook for net interest income is stable, with potential upside due to favorable repricing and mix [20][25] - The company is committed to organic growth and improving its fee mix, with a focus on enhancing client relationships [40][42] Other Important Information - The company is preparing for stablecoin activities in both capital markets and payment rails, indicating a proactive approach to emerging financial technologies [96] - The tax benefit from impact finance is expected to remain around 3%, supporting the company's overall tax strategy [120][122] Q&A Session Summary Question: Outlook for net interest margin trend in the fourth quarter - Management indicated that while there are favorable items supporting net interest margin, there are also seasonal dynamics affecting credit card yields [25][26] Question: Drivers for net interest margin expansion next year - Management sees a clear path to achieving a 3% net interest margin by 2027, driven by fixed asset repricing and a favorable loan mix [29][30] Question: Confidence in positive operating leverage exceeding 200 basis points - Management expressed confidence in achieving over 200 basis points of operating leverage, supported by strong revenue growth and prudent expense management [34][36] Question: Dynamics of credit card favorability and risks - Management noted that credit card yield dynamics are seasonal, with expectations for a reversal in the fourth quarter [80][85] Question: Impact finance growth and its implications for tax rate - Management expects continued growth in impact finance, which will maintain a favorable tax rate benefit around 3% [120][122]

Financial Data and Key Metrics Changes - The company reported earnings per share of $1.11 and net income of $1.8 billion, reflecting a year-over-year EPS growth of approximately 13% [5][14] - Total fee revenue grew by 4.6% year-over-year, driven by broad-based strength across various businesses [5][20] - The return on tangible common equity was 18%, and the return on average assets improved to 1.08% [6][15] - The efficiency ratio improved to the high 50s, indicating better expense management [6][15] Business Line Data and Key Metrics Changes - Fee income now represents approximately 42% of total net revenue, with significant growth in payment services [7][10] - Merchant payment services revenue grew 4.4% year-over-year, supported by a tech-led strategy [10] - The capital markets business is focused on introducing new product capabilities, contributing to growth in commercial and industrial (C&I) loans [9][10] Market Data and Key Metrics Changes - The company divested approximately $6 billion in mortgage and auto loans to strategically reposition its balance sheet [13] - C&I and credit card portfolios represented 47% of the balance sheet, up from 43% at the end of 2023, with average loans growing 6.6% year-over-year [12][13] - Average consumer deposit balances increased by $2.4 billion or 1.1% linked quarter, while the percentage of non-interest-bearing deposits remained stable at approximately 16% [17] Company Strategy and Development Direction - The company is focused on three key priorities: expense discipline, organic growth, and transformation of the payments business [26] - There is an intentional evolution of the business mix to be more fee-intensive and diversified, with a shift towards multi-service clients [26][27] - The company aims to deliver sustainable EPS growth while maintaining a focus on operational efficiency and productivity [26][27] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to navigate the current higher interest rate environment and position the balance sheet for near-term margin expansion [6][14] - The company expects net interest income for the third quarter to be in the range of $4.1 billion to $4.2 billion, with total fee revenue expected to be approximately $3 billion [23] - Management remains optimistic about achieving medium-term profitability and efficiency targets, despite some headwinds in net interest income [15][25] Other Important Information - The company reported stable asset quality trends and credit metrics, with a modest reserve release of $53 million this quarter [15][21] - The CET1 capital ratio was 10.7%, well above regulatory minimums, reflecting strong capital levels [21][22] - The company is strategically evolving both sides of the balance sheet to support a higher net interest income trajectory [75] Q&A Session Summary Question: NII dynamics and margin outlook - Management indicated that part of the linked quarter decline in net interest margin was transitory and expects sequential net interest income growth in the upcoming quarters [31][32] Question: Expense management and operating leverage - Management reassured that cost-cutting measures do not hinder necessary investments, emphasizing self-funding initiatives and operational efficiencies [36][39] Question: C&I loan growth drivers - Management highlighted strong growth in C&I loans, driven by increased utilization rates and strength in various sectors, including healthcare [60][61] Question: RWA increase and deposit competition - Management explained that the increase in risk-weighted assets was due to credit risk transfers and commercial loan growth, while deposit competition remains a consistent challenge [70][72] Question: Future loan growth outlook - Management expressed optimism about loan growth, particularly in C&I and credit card segments, indicating better growth opportunities than at the beginning of the year [85][86]

Financial Data and Key Metrics Changes - The company reported earnings per share (EPS) of $1.11 and net income of $1.8 billion, reflecting a year-over-year EPS growth of approximately 13% [4][14] - Total fee revenue grew by 4.6% year-over-year, driven by broad-based strength across various businesses [4][21] - The return on tangible common equity was 18%, and the return on average assets improved to 1.08% [5][15] - The efficiency ratio improved to the high 50s, indicating better expense management [5][15] Business Line Data and Key Metrics Changes - Fee income now represents approximately 42% of total net revenue, with significant growth in payment services [6][10] - The capital markets business is focusing on new product capabilities, contributing to growth in commercial and industrial (C&I) loans [8][9] - Merchant payment services revenue grew 4.4% year-over-year, supported by a tech-led strategy [10] Market Data and Key Metrics Changes - The company divested approximately $6 billion in mortgage and auto loans to strategically reposition its balance sheet [13] - Average loans totaled $379 billion, with a decrease of 0.1% linked quarter, impacted by the sale of residential mortgages and auto loans [17][18] - The investment securities portfolio increased to $174 billion, reflecting a strategic shift in asset allocation [19] Company Strategy and Development Direction - The company is focused on three key priorities: expense discipline, organic growth, and transformation of the payments business [27] - There is an intentional evolution towards a more fee-intensive business model, with a focus on multi-service clients [26][27] - The company aims to achieve a net interest margin (NIM) of 3% in the medium term, supported by strategic actions and loan growth [33][80] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to navigate the current higher interest rate environment and expects sequential net interest income growth in the upcoming quarters [31][32] - The company anticipates continued growth in C&I and credit card portfolios, with strong pipelines [32][88] - Management acknowledged the competitive deposit environment but remains optimistic about the trajectory of net interest income [74][78] Other Important Information - The company reported a modest reserve release of $53 million, reflecting favorable loan portfolio sales [15][22] - The CET1 capital ratio was 10.7%, indicating strong capital levels above regulatory minimums [22][23] - The company is preparing for potential regulatory changes regarding stablecoins, although immediate revenue impact is not anticipated [116] Q&A Session Summary Question: NII dynamics and margin outlook - Management indicated that part of the NIM decline was transitory and expects sequential growth in NII in the upcoming quarters [31][32] Question: Expense management and operating leverage - Management reassured that expense management does not hinder necessary investments and highlighted ongoing investments in technology and productivity [36][39] Question: C&I loan growth drivers - Management noted strong growth in C&I loans, driven by various sectors including healthcare and small businesses [62][63] Question: RWA increase and deposit competition - Management explained the increase in RWA was due to credit risk transfers and commercial loan growth, while deposit competition remains a consistent challenge [72][74] Question: Future loan growth outlook - Management expressed optimism about loan growth, particularly in C&I and credit card segments, indicating better growth opportunities than earlier in the year [88] Question: Fee revenue growth expectations - Management remains confident in mid-single-digit growth for overall fees and payments businesses [95]

Financial Data and Key Metrics Changes - The company reported earnings per share of $1.03 and a return on tangible common equity of 17.5%, with a year-over-year positive operating leverage of 270 basis points on an adjusted basis [5][24]. - The net charge-off ratio improved modestly, and the CET1 capital ratio increased by 20 basis points to 10.8% [6][26]. - Tangible book value per share was $25.64, up 13.8% year-over-year [26]. Business Line Data and Key Metrics Changes - Fee income represented 41% of total net revenue, driven by a diversified product set, with confidence in medium-term fee growth targets supported by core businesses like Trust and Investment Management [8][15]. - Non-interest income totaled $2.8 billion, a 5.0% increase year-over-year, driven by payments and trust and investment management fees [31]. - Average loans totaled $379 billion, a modest increase of 0.9% on a linked quarter basis, primarily driven by commercial lending initiatives [28]. Market Data and Key Metrics Changes - Total average deposits decreased by 1.1% to $507 billion, in line with seasonal patterns [28]. - Total purchase volumes across all payments businesses were $925 billion for the trailing 12-month period, indicating potential for stronger growth [18]. Company Strategy and Development Direction - The company aims to tightly manage expenses, drive organic growth, and transform its payments business, with a focus on high returns and disciplined risk management [10][11]. - The management structure has been simplified to enhance execution urgency and focus on five key industry verticals: retail, services, travel, entertainment, and healthcare [20][101]. - The company is committed to restoring investor confidence and enhancing organic growth, particularly in the affluent customer segment [40][96]. Management's Comments on Operating Environment and Future Outlook - The management acknowledged considerable uncertainty in the macroeconomic outlook but remains prepared for various scenarios, emphasizing a strong culture of risk management [6][10]. - The company expects net interest income for the second quarter to be in the range of $4.1 to $4.2 billion, with total non-interest income projected at approximately $2.9 billion [37][38]. - Full-year 2025 guidance estimates total net revenue growth on an adjusted basis to be in the range of 3% to 5% compared to 2024 [38]. Other Important Information - The company has been actively focused on reducing expenses since early 2024, with six consecutive quarters of expense discipline on an adjusted basis [12]. - The management team is confident in executing their strategic priorities and enhancing capital positioning [39]. Q&A Session Summary Question: Can you discuss the ideal interest rate environment for the company? - The ideal environment would feature a more upward-sloping curve, with lower short-end rates benefiting funding positions and longer-term rates aiding in the repricing of fixed-rate assets [44][48]. Question: What kind of environment is needed to return to 70-80% of annual earnings in buybacks and dividends? - The company targets approximately 10% on a category two basis for capital ratios and anticipates increasing share repurchases as they approach that level [50][52]. Question: Can you provide updates on the expected balance between net interest income and fees? - The company maintains a revenue growth target of 3% to 5%, with mid-single-digit fee growth expected for the year [57][60]. Question: What changes in consumer spending patterns have been observed? - There was a modest pullback in consumer spending early in the year, but it stabilized towards the end of March, with steady spending patterns noted in the affluent customer segment [64]. Question: What are the five verticals the company is focusing on? - The five verticals are retail, services, travel, entertainment, and healthcare, which represent a significant portion of the company's revenue [101][102].