Financial Data and Key Metrics Changes - Revenue grew by 10%, Adjusted EBITDA increased by 16%, and Adjusted EPS was up by 29%, marking the sixth consecutive quarter of double-digit revenue gain and eighth consecutive quarter of double-digit adjusted EPS growth [5][6][12] - Transactional revenue grew by 13%, led by a 26% increase in investment sales, debt, and equity advisory [6][12] Business Line Data and Key Metrics Changes - Real Estate Management Services saw double-digit revenue growth for the seventh consecutive quarter, with Workplace Management revenue increasing nearly 30% on a two-year stacked basis [8][14] - Leasing advisory revenue grew nearly 30% on a two-year stacked basis, with global office leasing revenue growth accelerating to 14% [16] - Capital Market Services experienced significant growth, with debt advisory revenue increasing by 47% and investment sales growing by 22% [18] - Software and Technology Solutions reported double-digit growth in software revenue, although discretionary technology solutions spending decreased from certain large clients [19][20] Market Data and Key Metrics Changes - The U.S. market showed broad-based activity across capital markets, office and industrial leasing, with investors shifting to a risk-on mode supported by robust debt markets [6][7] - The overall leasing pipeline remains healthy, with client demand for high-quality assets continuing [17] Company Strategy and Development Direction - The company is focused on investing in people and technology to drive long-term revenue and margin growth, with a strong emphasis on Data Technology and AI [8][9] - A new structure will be implemented for Software and Technology Solutions, allowing it to operate as a fifth business line within Real Estate Management Services [10] - The company is actively developing its strategy for growth through 2030, with plans to refresh financial targets in early 2026 [24] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding the economic outlook and forward indicators for transactional markets, noting stabilization and improvement during the quarter [6][12] - The company anticipates continued growth in the medium and long term, despite some moderation expected in the near term due to contract ramping and comparisons to strong prior year performance [31][32] Other Important Information - Free cash flow generation reached its highest level since 2021, contributing to a reduction in net debt and an improvement in reported net leverage to 0.8x [20][21] - Share repurchases totaled $70 million in the quarter, with a year-to-date total of $131 million, reflecting a commitment to returning capital to shareholders [21][22] Q&A Session Summary Question: Regarding Property Management and REM - Management clarified that the moderating growth in Property Management is due to exiting low-margin contracts, primarily in Asia Pacific, while the U.S. still shows mid-single-digit growth [27][30] Question: On Free Cash Flow and Buybacks - Management indicated that share repurchases are expected to continue as long as no strong M&A opportunities arise [32][33] Question: On Agentic AI Solutions - The main benefit from AI solutions currently is efficiency gains, with productivity in Capital Markets significantly increasing due to AI tools [36][37] Question: Trends in Capital Markets - Management expressed a positive outlook for capital markets, noting steady recovery in transaction volumes and a strong pipeline heading into the fourth quarter [39] Question: On AUM and CRE Valuations - Management noted a slight increase in underlying values, suggesting that CRE valuations may have bottomed out [41] Question: On Property Management Growth - Management stated that while mid-single-digit growth is currently observed, they have higher ambitions for the future as restructuring progresses [46][47] Question: On Industrial Leasing Performance - Industrial leasing revenue grew 6% globally, with strong performance in the U.S., and management remains optimistic about the pipeline [48] Question: On Capital Markets Margins - Management sees significant upside potential for margins in the Capital Markets business, with a strong cohort of producers maintained during downturns [51] Question: On Fraud Charges and Credit Trends - Management confirmed that the charges related to fraud were primarily from two loans, with no indication of broader deterioration in credit trends [52][56]

Financial Data and Key Metrics Changes - Revenue grew by 10%, adjusted EBITDA increased by 16%, and adjusted EPS was up by 29%, marking the sixth consecutive quarter of double-digit revenue gain and eighth consecutive quarter of double-digit adjusted EPS growth [6][5][12] - Transactional revenue grew by 13%, driven by a 26% increase in investment sales, debt, and equity advisory [6][12] Business Line Data and Key Metrics Changes - Real Estate Management Services saw strong performance with nearly 30% revenue growth on a two-year stacked basis, driven by workplace management [14] - Project management revenue grew in double digits, while property management revenue growth was tempered by elevated contract turnover [14][15] - Leasing advisory revenue grew nearly 30% on a two-year stacked basis, with global office leasing revenue growth accelerating to 14% [16] - Capital markets services experienced significant growth, with debt advisory revenue increasing by 47% and investment sales growing by 22% [18] Market Data and Key Metrics Changes - The U.S. market showed broad-based activity across capital markets, office, and industrial leasing, with investors shifting to a risk-on mode supported by healthy debt markets [6][7] - Industrial leasing revenue grew by 6% globally, driven by strength in the U.S. [16] Company Strategy and Development Direction - The company continues to invest in technology and AI to drive long-term revenue and margin growth, with over 41% of the addressable population using proprietary AI tools daily [8][9] - Software and Technology Solutions will operate as a fifth business line within Real Estate Management Services starting January 1, 2026, to enhance scalability and client-centric approaches [10] - The company is developing a new strategy to drive growth to 2030, with a focus on resilient and transactional businesses [24] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism for continued growth, citing a stable economic outlook and improved forward indicators for transactional markets [6][22] - The company anticipates continued margin expansion and is on track to achieve the low end of its midterm adjusted EBITDA margin target range [22][70] Other Important Information - Free cash flow generation reached its highest level since 2021, contributing to a reduction in net debt and an improvement in reported net leverage to 0.8 times [20][21] - Share repurchases totaled $70 million in the quarter, with a year-to-date total of $131 million, exceeding expected full-year stock compensation dilution [21] Q&A Session Summary Question: Property management and REM growth moderation - Management clarified that property management growth is muted due to exiting contracts that do not align with long-term margin goals, particularly in Asia Pacific, while U.S. growth remains in the mid-single digits [27][28][30] Question: Free cash flow and buyback plans - Management indicated that share repurchases are expected to continue as a preferred use of cash, especially if no strong M&A opportunities arise [32][33] Question: Impact of AI on financials - The main benefit of AI solutions currently is efficiency gains, with productivity in capital markets significantly increasing due to AI tools [36][37] Question: Capital markets trends heading into Q4 - Management expressed positive outlook for capital markets, with steady recovery in transaction volumes expected [38][39] Question: Asset under management and valuation trends - Management noted a slight increase in underlying values, suggesting that CRE valuations may have bottomed out [40][41] Question: Property management growth potential - Management stated that while current growth is mid-single digits, they have higher ambitions for the future as restructuring progresses [44][47] Question: Margin outlook for capital markets - Management sees significant upside potential for margin expansion in capital markets, supported by a strong cohort of producers [51][52] Question: Fraud charges and credit trends - Management confirmed that the charges related to fraud were primarily from two loans, with no indication of broader deterioration in credit trends [53][56]

Financial Data and Key Metrics Changes - The company reported a consolidated revenue growth of 10%, adjusted EBITDA increased by 16%, and adjusted EPS was up by 29%, marking the sixth consecutive quarter of double-digit revenue gain and eighth consecutive quarter of double-digit adjusted EPS growth [4][10][22] - Free cash flow achieved its highest level since 2021, reflecting improved collections and earnings growth year to date, contributing to a reduction in net debt and an improvement in reported net leverage to 0.8 times [20][21] Business Line Data and Key Metrics Changes - Transactional revenue grew by 13%, led by a 26% increase in investment sales, debt, and equity advisory, indicating a re-acceleration in transactional businesses [4][12] - Real Estate Management Services saw strong performance with workplace management revenue increasing nearly 30% on a two-year stacked basis, while project management revenue grew in the low double digits [13][15] - Leasing advisory revenue grew nearly 30% on a two-year stacked basis, with office leasing revenue growth accelerating to 14% globally [15][16] - Capital markets services experienced significant growth, with debt advisory revenue increasing by 47% and investment sales growing by 22% [17][18] Market Data and Key Metrics Changes - The U.S. market showed broad-based activity across capital markets, office, and industrial leasing, with investors increasingly shifting to risk-on mode supported by healthy debt markets [4][12] - The industrial leasing revenue grew by 6% globally, driven by strength in the U.S., indicating a positive outlook for this segment [16][43] Company Strategy and Development Direction - The company continues to invest in technology and AI to drive long-term revenue and margin growth, with over 41% of the addressable population using proprietary AI tools daily [5][6] - A new structure for Software and Technology Solutions will be implemented to enhance scalability and client-centric approaches, aiming for profitability by full year 2026 [8][20] - The company is actively developing its strategy for growth through 2030, focusing on both resilient and transactional businesses [24] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding the economic outlook and forward indicators for transactional markets, noting that both occupier and investor clients are motivated to transact [4][12] - The company anticipates continued growth in the leasing advisory and capital markets segments, supported by a healthy pipeline and improving market conditions [17][18][22] Other Important Information - The company has increased the low end of its full-year adjusted EBITDA target range by $75 million, resulting in a new range of $1.375 billion to $1.45 billion [22][23] - Share repurchases totaled $70 million in the quarter, with a year-to-date total of $131 million, reflecting a commitment to returning capital to shareholders [21] Q&A Session Summary Question: Property management and REM growth moderation - Management clarified that the moderation in growth is primarily due to exiting low-margin contracts, particularly in Asia Pacific, while the U.S. still shows mid-single-digit growth [27][41] Question: Free cash flow and buyback strategy - Management indicated that the low leverage ratio allows for continued share repurchases as an attractive use of cash, assuming no strong M&A opportunities arise [32] Question: Impact of agentic AI solutions on financials - The main benefit from AI solutions currently is efficiency gains, with productivity significantly increasing in capital markets due to supportive tools [34][35] Question: Trends in capital markets heading into Q4 - Management noted a steady recovery in capital markets transaction volumes, with a positive outlook for continued growth [36] Question: Credit trends in multifamily and fraud charges - Management confirmed that the charges were primarily related to confirmed fraud instances, with no broader deterioration in credit trends [48][50] Question: Low margin contracts exit timeline - Management expects continued contract churn through the first half of next year as they exit low-margin contracts [54] Question: Cross-border capital allocation trends - Management observed healthy interest from Asian and Middle Eastern investors to increase their real estate allocations, indicating a positive outlook for cross-border investments [56][58]

Core Insights - JLL reported a revenue of $6.5 billion in Q3 2025, reflecting a 10% year-over-year growth, driven by strong performance in project management, workplace management, and leasing [1] - The company experienced a 30% year-over-year increase in workplace revenue and an 11% increase in office leasing demand in North America [1] AI Implementation - JLL is focusing on integrating AI into its operations and client solutions, with over 41% of its addressable population using proprietary AI tools daily, an increase from 35% weekly earlier this year [2] - The CEO emphasized the rapid scaling of AI adoption and usage within the organization [2] Technology Business Growth - The technology segment, which includes software solutions, saw a 3% year-over-year revenue growth, reaching $172 million [3] - JLL plans to integrate its software and technology solutions business into its real estate management services segment starting January 1 [4] Efficiency Gains - The company is optimizing processes by moving them to shared service centers and utilizing AI tools to enhance efficiency across support services and business lines [5] - Resilient revenues from various services, including workplace management and project management, grew 9% year over year, while transactional revenues increased by 13% [5]