NICE (NasdaqGS:NICE) 2025 Conference December 02, 2025 02:55 PM ET Company ParticipantsBeth Gaspich - CFOConference Call ParticipantsSeth Gilbert - Software AnalystSeth GilbertAll right. Welcome to day two of the UBS Tech Conference. My name is Seth Gilbert. I'm one of the SMID Software Analysts, SMIDCAP Software Analysts here at UBS. And today we're joined by Beth Gaspich, the CFO of NiCE. So thank you so much for being here.Beth GaspichYeah, thanks, Seth, for having us.Seth GilbertAmazing. You have a rela ...

NiCE Q3 2025 Investors Presentation Create a NiCE world Customer Experience Automating Customer Service by Orchestrating Workflows, Agents & Knowledge Financial Crime & Compliance Fighting Financial Crime and Fraud Public Safety & Justice Digitally Transforming Criminal Justice >85% Fortune 100 Customers >150 Countries Cloud Revenue* $2.2B $786M Cash from Operations* $2.9B Total Revenue* >3,300 R&D >9,500 Professionals Employees Customers 25K Recurring Revenue* $2.6B THE Cloud Leader Powering AI in Three La ...

Core Insights - NiCE reported a total revenue of $732 million for Q3 2025, marking a 6% increase year-over-year, with cloud revenue specifically growing by 13% to $562.9 million [2][4][11] - The company raised its full-year 2025 revenue guidance to a range of $2,932 million to $2,946 million, indicating a projected 7% growth year-over-year at the midpoint [11][12] Financial Performance - GAAP operating income for Q3 2025 was $160.8 million, a 14% increase from $141.4 million in Q3 2024, with an operating margin of 22.0% compared to 20.5% last year [6][4] - Non-GAAP operating income increased by 5% to $230.9 million, with a non-GAAP operating margin of 31.5% [9][8] - Net income rose by 20% to $144.9 million, with a net income margin of 19.8% compared to 17.5% in the previous year [6][4] Earnings Per Share - Diluted EPS increased by 23% to $2.29 in Q3 2025, compared to $1.86 in Q3 2024 [7][10] - Non-GAAP diluted EPS rose by 10% to $3.18, up from $2.88 in the same quarter last year [10][9] Cash Flow and Investments - Operating cash flow for Q3 2025 was $190.5 million, a 20% increase year-over-year [7][25] - The company fully settled all outstanding debt during the quarter, resulting in net cash and investments of $455.9 million [7][25] Strategic Developments - The company completed the acquisition of Cognigy, enhancing its capabilities in conversational and agentic AI, contributing to the strong growth in cloud revenue [5][3] - Annual recurring revenue (ARR) for AI solutions grew by 49% year-over-year, underscoring the momentum in the AI-first strategy [5][3] Market Positioning - NiCE's AI capabilities were integrated into every new seven-figure customer experience deal, highlighting the company's focus on AI-powered solutions [2][3] - The company is positioned at the forefront of the industry's AI transformation, combining AI, contextual engagement data, and automation in a unified platform [3][2]

Company Overview - NICE serves over 25,000 customers across various industries[9] - The company boasts a significant global presence, operating in over 150 countries[9] - NICE has a substantial R&D workforce, with over 3,300 professionals[9] Financial Highlights - Cloud Revenue reached $2 billion[9] - Total Revenue amounted to $2.8 billion[9] - Recurring Revenue stands at $2.5 billion[9] - Cash from Operations is $863 million[9] Customer Experience (CX) - NICE CXone is recognized as a market leader in the CCaaS platform space[39] - The company serves a large portion of the Fortune 100, with over 85% as customers[9, 46] - Only 24% of CCaaS transition complete[45] - Only 5% of interactions are contained with Conversational AI today[45] Financial Crime & Compliance - Financial crime represents 2%-5% of Global GDP[66] - NICE Actimize is recognized as a market leader in Anti-Money Laundering (AML) solutions[58, 60] - The company provides end-to-end financial crime risk management coverage[67] - Digital fraud losses 2023-27 $350B Globally[51] Public Safety & Justice - NICE is a leader in providing incident intelligence and digital evidence management solutions[86] - The company serves a significant portion of the US and Canadian cities, with 85% as customers[84] - NICE delivers digital transformation and analytics to over 3,000 agencies[87]