Financial Data and Key Metrics Changes - Third quarter consolidated net sales were $5.7 billion, up 4% year-over-year [6] - Gross profit was $1.3 billion, up 5% [6] - Non-GAAP operating income was $531 million, down 1% [6] - Non-GAAP net income per share was $2.71, up 3% [23] - Adjusted free cash flow was $209 million [25] Business Line Data and Key Metrics Changes - Small Business delivered double-digit growth in top line and gross profit, driven by cloud and client device solutions [9] - Corporate delivered mid-single-digit top line growth with low single-digit gross profit [9] - Government net sales increased 8%, with state and local showing double-digit growth [10] - Healthcare gross profit grew faster than its 7% top line growth, driven by cloud solutions [11] - Services grew 9% top line, with managed and professional services up 14% [60] Market Data and Key Metrics Changes - U.K. and Canadian operations reported a 9% increase in net sales [11] - Demand for client devices remained strong, driven by Windows 10 end-of-life transitions [20] - Netted down revenues represented 36% of gross profit, up from 35.7% in Q3 2024 [20] Company Strategy and Development Direction - The company is embedding AI into its operations to enhance productivity and efficiency [15] - Focus on delivering enterprise-grade AI solutions that are practical and scalable [16] - Maintaining a prudent full-year outlook with expectations for low single-digit growth in the U.S. IT market [17] Management's Comments on Operating Environment and Future Outlook - The current environment is characterized by volatility and uncertainty, impacting investment decisions [50] - The company is navigating a complex environment with a focus on execution and customer value [28] - Expectation for continued frictional impacts in government education segments and potential funding shortfalls in healthcare [28] Other Important Information - Non-GAAP SG&A totaled $725 million, up 8.7% year-over-year [21] - The company returned approximately $150 million in share repurchases and $82 million in dividends [25] - The dividend was increased by approximately 1% to $2.52 annually [26] Q&A Session Summary Question: Impact of government shutdown on federal contribution - Management has taken a conservative view of Q4, expecting some pipeline and backlog but acknowledging constraints due to the shutdown [34][35] Question: Drivers of small business growth - Small businesses are leaning more into technology for competitive advantage, showing resilience [37][39] Question: Outlook for PC and endpoint market - Solid demand is expected to continue in the near term, driven by Windows 10 end-of-life and AI productivity initiatives [42][43] Question: Complexity of current spending environment - The primary issue is volatility and uncertainty affecting investment commitments [50][52] Question: Healthcare market dynamics - Healthcare has been strong, but funding shifts may create some lumpiness in growth [78] Question: Profitability and margin outlook - Non-netted down margins have held up, with expectations for stability in Q4 [81]

Financial Data and Key Metrics Changes - Third quarter consolidated net sales were $5.7 billion, up 4% year-over-year [6] - Gross profit was $1.3 billion, up 5% [6] - Non-GAAP operating income was $531 million, down 1% [6] - Non-GAAP net income per share was $2.71, up 3% [23] - Adjusted free cash flow was $209 million [25] Business Line Data and Key Metrics Changes - Small Business delivered double-digit growth in top line and gross profit, driven by cloud and client device solutions [9] - Corporate delivered mid-single-digit top line growth with low single-digit gross profit [9] - Government net sales increased 8%, with state and local showing double-digit growth [10] - Healthcare gross profit grew faster than its 7% top line growth, driven by cloud solutions [11] - Services segment grew 9% top line, with managed and professional services up 14% [14][60] Market Data and Key Metrics Changes - U.K. and Canadian operations reported a 9% increase in net sales [11] - Demand for client devices remained strong, with a 7% growth rate [13] - Software sales increased by 4%, driven by cloud and security offerings [13] Company Strategy and Development Direction - The company is focused on embedding AI into operations to enhance productivity and efficiency [15] - Strategic investments are aimed at improving customer-facing capabilities and internal operations [14] - The company maintains a prudent full-year outlook, expecting low single-digit growth in the U.S. IT market [17][29] Management's Comments on Operating Environment and Future Outlook - Management highlighted the complexity and volatility of the current operating environment, impacting customer investment decisions [51] - The company is cautious about the potential impacts of the government shutdown on federal results and other markets [17] - Despite uncertainties, management remains confident in the company's strategy and ability to deliver customer value [18] Other Important Information - The company returned approximately $150 million in share repurchases and $82 million in dividends [25] - The dividend was increased by approximately 1% to $2.52 annually, marking the 12th consecutive year of increases [26] Q&A Session Summary Question: Impact of the government shutdown on guidance - Management has taken a conservative view of Q4, anticipating some pipeline and backlog but acknowledging constraints due to the shutdown [34][35] Question: Drivers of small business growth - Small businesses are leaning more into technology for competitive advantage, showing resilience and strong execution [37] Question: Outlook for the PC and endpoint market - Demand for PCs is expected to remain solid in the near term, driven by Windows 10 end-of-life transitions and AI productivity initiatives [42][43] Question: Complexity of the current spending environment - The primary challenge is volatility and uncertainty, affecting investment commitments from customers [51] Question: Healthcare market dynamics - Management is monitoring funding shifts and their potential impact on healthcare, but remains confident in long-term relationships and technology investments [78]

Financial Data and Key Metrics Changes - Consolidated net sales for the third quarter were $5.7 billion, up 4% year-over-year [7] - Gross profit increased to $1.3 billion, reflecting a 5% growth [7] - Non-GAAP operating income was approximately $531 million, down 1% [7] - Non-GAAP net income per share was $2.71, up 3% [7] - Adjusted free cash flow for the quarter was $209 million, totaling $668 million year-to-date [33] Business Line Data and Key Metrics Changes - Small business segment delivered double-digit growth in both top line and gross profit, driven by cloud and client device solutions [12] - Corporate segment achieved mid-single-digit top line growth, with low single-digit gross profit growth [12] - Government net sales increased by 8%, with state and local delivering double-digit growth [13] - Healthcare gross profit grew faster than its 7% top line growth, driven by cloud solutions [15] - Services segment saw a 9% increase in top line, with managed and professional services growing 14% [18][75] Market Data and Key Metrics Changes - U.S. IT market growth is expected to be in the low single digits, with CDW targeting a growth premium of 200 to 300 basis points [24] - U.K. and Canadian operations reported a 9% increase in net sales [16] - Demand for client devices remained strong, driven by the end of Windows 10 support [28] Company Strategy and Development Direction - The company is embedding AI into its operations to enhance productivity and efficiency [20] - Focus on delivering enterprise-grade AI solutions to help customers unlock value [21] - The strategy emphasizes a full stack, full lifecycle approach to meet customer needs [106] Management's Comments on Operating Environment and Future Outlook - Management expressed caution regarding the impact of the government shutdown on federal results and other end markets [24][46] - The current environment is characterized by volatility and uncertainty, affecting investment decisions [62][66] - The company maintains a prudent outlook for the remainder of the year, expecting low single-digit growth in the IT market [38] Other Important Information - Non-GAAP SG&A expenses totaled $725 million, up 8.7% year-over-year [30] - The company returned approximately $150 million in share repurchases and $82 million in dividends [34] - A 1% increase in the annual dividend was announced, marking the twelfth consecutive year of increases [35] Q&A Session Summary Question: Impact of the government shutdown on federal contributions - Management indicated a conservative view for Q4, acknowledging that the shutdown could impact pipeline and backlog but historically, lost sales are often just a timing issue [44][46] Question: Drivers of small business growth - Small businesses are increasingly leaning into technology for competitive advantage, showing resilience and strong execution from the team [49][50] Question: Outlook for the PC and endpoint market - Demand for PCs is expected to remain solid in the near term, driven by Windows 10 end-of-life transitions and AI productivity initiatives [54][55] Question: Complexity of the current spending environment - The primary challenge is volatility and uncertainty, which has led to hesitancy in making larger technology investments [62][66] Question: Healthcare market dynamics - Management noted that healthcare has been strong but is monitoring potential funding shifts that could impact growth [94][96]

Financial Data and Key Metrics Changes - For Q1 2025, net sales were $5.2 billion, an 8% increase compared to the same period in 2024 on an average daily sales basis [7] - Gross profit reached $1.1 billion, up 7% year over year on an average daily sales basis [7] - Non-GAAP operating income was $444 million, reflecting a 10% increase, while non-GAAP net income per share was $2.15, up 12% [8][31] Business Line Data and Key Metrics Changes - Commercial market growth was strong, with corporate and small business sales increasing by 68% [11] - Healthcare saw a 20% increase in net sales, driven by client devices, cloud, and services [12] - Education increased by 11%, with K-12 growth driven by Chromebook demand [12] - Government net sales increased slightly, with state and local growth offsetting federal agency decision-making pauses [13] Market Data and Key Metrics Changes - The federal government market growth was subdued, while education growth accelerated towards the end of the quarter [9] - UK and Canadian operations delivered sales of $2.5 billion last year, with the UK leading the growth [11] - The commercial market showed consistent growth, while the federal and education markets faced challenges [28] Company Strategy and Development Direction - The company is focused on a three-part growth strategy, emphasizing cloud adoption, cybersecurity, and IT workflow optimization [15] - Recent investments include embedding services throughout the portfolio, particularly in Mission Cloud Services [15] - The company aims to maintain its position as a trusted adviser and vendor partner in a dynamic environment [23] Management's Comments on Operating Environment and Future Outlook - The company maintains its 2025 outlook, expecting low single-digit growth in the US IT market with a growth premium of 200 to 300 basis points [19] - Management noted that while customers are cautious, they do not intend to alter their spending plans significantly [20] - The environment remains fluid, and the company is prepared to navigate uncertainties as they arise [21] Other Important Information - Non-GAAP SG&A expenses totaled $678 million, up 2.8% year over year, reflecting higher gross profit achievement [30] - The company returned approximately $200 million in share repurchases and $83 million in dividends as part of its capital allocation strategy [34] - The cash conversion cycle was 15 days, down from the prior year, indicating effective working capital management [32] Q&A Session Summary Question: Insights on product categories, specifically NetComm and storage - Management acknowledged a pause in spending in these markets but noted ongoing design discussions as a positive indicator for future activity [46][47] Question: Pricing landscape and ability to pass through tariff-related costs - Management expressed confidence in maintaining profitability despite potential price increases, citing a resilient gross margin [52][54] Question: Performance in healthcare and future channel performance - Strong healthcare results were attributed to strategic investments and increased cloud adoption, with expectations for continued growth [60][61] Question: Changes in order behavior in Q2 - Management reported solid underlying demand and a healthy rhythm in the commercial sector, with cautious optimism for future growth [66][67] Question: Guidance on EPS growth and buybacks - Management confirmed that buybacks are embedded in the EPS guidance, with a focus on returning 50% to 75% of adjusted free cash flow to shareholders [70][88] Question: Hiring plans and wage inflation - Management plans to maintain a balanced approach to hiring while managing expenses prudently, with no significant wage inflation observed [84][87]