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LV母公司两月三起数据泄露,分析师:二季度业绩或跌入谷底
Nan Fang Du Shi Bao· 2025-07-24 10:14
Core Insights - LVMH's luxury brand Louis Vuitton (LV) faced a data breach affecting approximately 420,000 customers in Hong Kong, adding to previous incidents in South Korea and China, totaling over one million affected customers in the Asia-Pacific region within two months [2][8][9] - The company issued a profit warning on July 23, indicating a continued decline in performance, with a projected revenue drop of 3% for the second quarter and a 6% decline in its fashion and leather goods segment [2][8] - The Hong Kong Privacy Commissioner is investigating the incident, which may take six months to a year, and if LV is found to have failed in correcting the breach, it could face criminal prosecution [4][9] Data Breach Details - The leaked data includes customer names, passport numbers, birth dates, addresses, email addresses, phone numbers, shopping records, and product preferences, but does not include payment information [6][8] - Similar data breaches have occurred with other LVMH brands, such as Dior, which also reported customer data leaks earlier this year, highlighting a trend of increasing data security issues within the luxury sector [8][9] Market Impact - LVMH's first-quarter revenue fell by 2% to €20.3 billion, with a significant 11% drop in the Asia-Pacific market, indicating a challenging environment for luxury brands [8][9] - Analysts have pushed back the timeline for recovery in the luxury sector to at least the second half of 2026, as brands reassess their strategies and communication with consumers amid a slowdown in price increases [8][9] Industry Concerns - The frequency of data breaches in the luxury sector raises concerns about data security during the digital transformation of these brands, emphasizing the need for improved data protection measures [9] - The luxury industry is under pressure to balance product and service quality with enhanced data security and customer privacy protection [9]