Key Takeaways FIS is embedding Glia's AI into Digital One to enhance intelligent, personalized customer interactions.The integration combines AI automation with human support for faster, context-aware issue resolution.FIS aims to strengthen loyalty and scalability while capturing rising demand for AI-driven banking solutions.Fidelity National Information Services, Inc. (FIS) is taking a significant step into the world of intelligent banking by incorporating Glia’s AI-driven customer interaction platform int ...