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John Lewis and Barrows Connected Store unveil eye-catching digital screens
Retail Times· 2025-11-19 11:08
Core Insights - John Lewis has introduced innovative digital screens in its Bluewater store, marking a significant investment in enhancing customer engagement and brand visibility [2][4][6] - The company is investing £800 million across its stores, with nearly £10 million allocated specifically for the Bluewater project, which is its largest upgrade in four years [6][7] Digital Screens and Advertising - The store features eight digital screens, including a prominent seven-meter by four-meter screen in the atrium, designed to showcase curated content and drive sales [2][4] - There are three types of screens: four bespoke pillar screens and two digital windows, strategically placed in high-traffic areas such as beauty, technology, and fashion departments to enhance brand awareness [3][4] - Brands like Neff, Lego, Sony, Samsung, and Waterstones have already signed up to advertise on these screens, indicating strong interest from major companies [4][6] Customer Experience and Feedback - The digital installations aim to excite customers while maintaining the aesthetic of the John Lewis brand, allowing for meaningful connections between brands and shoppers [5][6] - Initial feedback on the new digital features has been overwhelmingly positive, suggesting a successful integration of technology into the retail environment [6] Additional Store Enhancements - Alongside the digital signage, the Bluewater store has introduced a new 'gifting emporium' to enhance the shopping experience for customers looking for gifts [7]
John Lewis unveils cutting-edge retail media suite in refurbed Bluewater store
Retail Gazette· 2025-11-17 10:20
Retailer John Lewis has launched what it is calling a “premium” retail media proposition at its freshly-refurbed outlet in Dartford’s Bluewater shopping centre.The new-look department store will now feature a seven metre-high digital billboard in its atrium, forming part of a series of high-impact touchpoints dotted throughout the shop.One of eight new digital screens mounted in the store, the seven-by-four-metre billboard has been designed to “help bring cinematic above-the-line content to customers” accor ...
Outfront Media (OUT) FY Conference Transcript
2025-05-14 19:20
Outfront Media (OUT) FY Conference Summary Company Overview - **Company**: Outfront Media - **Event**: FY Conference held on May 14, 2025 - **Key Speakers**: Interim CEO Nick Bryan, EVP and CFO Matt Siegel Core Industry Insights - **Industry**: Out of Home (OOH) Advertising - **Market Position**: Outfront Media is positioned as a leader in the OOH advertising space, focusing on enhancing its value proposition to marketers and improving operational efficiencies. Key Points and Arguments Leadership and Experience - Nick Bryan has over 35 years of experience in the advertising agency sector, emphasizing the value of OOH advertising in brand building and growth [4][6][7]. Strategic Imperatives 1. **Sales Strategy and Culture**: Focus on changing the sales strategy and organizational culture to align with market demands [6][7]. 2. **Technology and Automation**: Emphasis on improving systems and technology for better automation and process efficiency [7]. 3. **Attracting Non-OOH Advertisers**: Targeting large multinational brands that currently underutilize OOH advertising [7][27]. 4. **Operational Efficiency**: Aiming for high operational efficiency across all initiatives [7]. Marketing and Measurement Challenges - OOH advertising is perceived as undervalued and poorly marketed, leading to a decline in its share of total media spend [4][9]. - The need for improved measurement metrics, including reach and frequency, to enhance the effectiveness of OOH advertising [9][13][16]. - The industry must focus on providing clear Return on Advertising Spend (ROAS) and incrementality metrics to attract sophisticated marketers [9][16]. Market Trends and Performance - Q1 2025 saw a 4% increase in national advertising but a 3% decline in local advertising [35]. - The company is optimistic about Q2 trends, with 90% of the quarter booked and 70-75% visibility for the year [37][40]. - The West region, particularly LA, faces challenges but shows potential for recovery with upcoming entertainment events [45]. Financial Strategy and Outlook - Outfront Media is focusing on structural improvements to enhance profitability and operational agility [34]. - The exit from low-margin contracts in New York and Los Angeles is part of a strategy to improve EBITDA margins [46][47]. - Digital conversions are targeted at 100-150 units per year, with a consistent internal rate of return (IRR) of around 25% [62][64]. Future Growth and M&A Strategy - The focus for 2025 is on transformation and operational excellence, with modest M&A opportunities considered for future growth [67][68]. - Potential areas for M&A include technology, systems, and partnerships in the experiential space [68]. Additional Important Insights - The company recognizes the need to integrate OOH advertising into the broader marketing mix, emphasizing its role in brand building and consumer engagement [22][33]. - There is a significant opportunity in the retail sector, as retailers increasingly seek to become media owners [28][30]. - The company is aware of macroeconomic uncertainties but remains confident in its operational resilience and market position [41][43]. This summary encapsulates the key discussions and insights from the Outfront Media FY Conference, highlighting the company's strategic focus, market challenges, and future growth opportunities.