Financial Data and Key Metrics Changes - Q4 revenue was $776 million, up 9% year over year, while fiscal year 2025 revenue reached $3 billion, an 8% increase year over year [8][24] - Q4 billings were $923 million, up 11% year over year, with full year fiscal 2025 billings increasing by 7% year over year [25] - Non-GAAP operating income for Q4 was $224 million, up 25% year over year, resulting in a 28.8% operating margin [32] - Free cash flow for Q4 was $280 million, with a 36% margin, and for fiscal year 2025, free cash flow was $920 million, a 31% margin [34] Business Line Data and Key Metrics Changes - The dollar net retention rate improved to 101% in Q4, up from 100% in Q3 and from 98% in Q4 of fiscal 2024 [15][26] - Digital self-service revenue growth accelerated for the second consecutive quarter, reflecting improvements in self-service capabilities [16] - The number of large customers spending over $300,000 annually increased to 1,131 in Q4, marking the strongest quarter for large customer growth in two years [28] Market Data and Key Metrics Changes - International revenue in Q4 represented 28% of total revenue and grew 12% year over year [30] - The U.S. business has started to reaccelerate, while international growth continues to outpace the overall business [31] Company Strategy and Development Direction - The company is focused on three strategic pillars: accelerating product innovation, strengthening omni-channel go-to-market capabilities, and increasing operating efficiency [23] - The introduction of Intelligent Agreement Management (IAM) is seen as a transformative step, aiming to establish a new system of record for managing agreements [7][9] - The company plans to continue investing in self-service channels and expanding IAM's capabilities to drive future growth [19][29] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, highlighting strong customer enthusiasm for the IAM platform and the potential for significant growth opportunities [21][42] - The company anticipates a gradual improvement in dollar net retention throughout fiscal year 2026, driven by improvements in gross retention and IAM upsell opportunities [27][79] Other Important Information - Non-GAAP gross margin for Q4 was 82.3%, slightly down from the prior year due to cloud migration costs [32] - The company repurchased $162 million of stock in Q4 and a total of $684 million for fiscal year 2025, utilizing approximately 75% of annual free cash flow [35] Q&A Session Summary Question: Early reception of IAM in enterprise space - Management noted encouraging early signs in enterprise international sales productivity and customer acceptance, with a strong value proposition for larger companies [46][48] Question: Revenue growth guidance in context of billings acceleration - Management explained that revenue growth lags behind billings due to the average contract duration, with expectations for revenue acceleration as billings improve [50][52] Question: Current macro environment impact on e-signature activity - Management reported no material changes in envelope volume trends, indicating stability across sectors and company sizes [58] Question: Preparedness for selling more complex solutions - Management highlighted ongoing training and adjustments in the sales team to prepare for more complex sales cycles, particularly in the enterprise segment [62][66] Question: Opportunity for IAM in customer accounts - Management indicated significant expansion opportunities with IAM, emphasizing the value delivered across various functional areas within organizations [72][75] Question: Net retention expectations - Management clarified that while net retention is expected to be flat in Q1, gradual improvement is anticipated throughout the year due to ongoing retention efforts and expansion opportunities [78] Question: Changes in sales strategy - Management characterized the changes in the sales team as significant but manageable, aimed at transitioning to a more enterprise-focused approach [84]