Core Insights - DocuSign (DOCU) stock has declined 10.7% year to date in 2025, despite a positive second quarter in fiscal 2026, indicating a challenging market environment [1] - Wall Street analysts predict a potential recovery for DOCU, with a target price increase of 50% to reach $125 [2] - The company is valued at $16.5 billion and focuses on eSignature and agreement management solutions, enhancing transaction efficiency and security [2] Financial Performance - In the second quarter, DocuSign reported a 9% year-over-year revenue increase to $801 million, driven by a 13% rise in billings, marking one of the strongest growth quarters in two years [2] - The CFO highlighted that growth was fueled by direct customer demand, improved gross retention, early renewals, and a shift to yearly billing contracts [3] - Dollar net retention improved to 102%, reflecting better gross retention and increased customer utilization [3] Product Development - The introduction of DocuSign Intelligent Agreement Management (IAM), an AI-native platform, is a key focus, expanding beyond traditional e-signature and contract lifecycle management [4] - Enterprise adoption of IAM is increasing, with over half of enterprise representatives closing at least one IAM deal in Q2 [4] - DocuSign anticipates that IAM customers will represent a low double-digit percentage of its total customer base by the end of the year [4]

Financial Data and Key Metrics Changes - Revenue for Q1 fiscal 2026 was $764 million, representing an 8% year-over-year growth, driven by increased IAM customers and self-serve digital revenue contributions [9][26] - Operating margins improved by 1% year-over-year to 29.5%, while free cash flow margin was strong at 30% [9][36] - Billings grew 4% year-over-year to $740 million, slightly below guidance due to lower early renewals [10][26] Business Line Data and Key Metrics Changes - Over 10,000 customers have purchased the DocuSign IAM platform, with significant engagement and usage growth, particularly in small and mid-market segments [11][30] - IAM sales exceeded expectations, with direct customer IAM deal volume increasing compared to Q4 [17][29] - Digital revenue continued to grow at more than double the rate of overall revenue, indicating strong performance in self-serve channels [19][32] Market Data and Key Metrics Changes - International revenue represented 28% of total revenue, growing 10% year-over-year, with IAM deal volume in international markets increasing over 50% from the previous quarter [33][34] - Customer growth was robust, with total customers increasing by 10% year-over-year, surpassing 1.7 million [30][31] Company Strategy and Development Direction - The company is focused on long-term transformation through the IAM platform, aiming for accelerated growth and innovation [8][24] - Strategic changes in the go-to-market approach were implemented to enhance sales efficiency and drive IAM adoption [20][72] - The company is committed to maintaining a strong balance sheet while returning capital to shareholders through share buybacks [36][37] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term growth trajectory despite short-term challenges related to early renewals [21][56] - The fundamentals of the core business are improving, with gross retention and dollar net retention rates showing positive trends [22][29] - The company is taking a cautious approach to forecasting due to the uncertain economic environment, but remains optimistic about future growth [40][62] Other Important Information - The company has authorized an additional $1 billion in share buybacks, bringing total repurchase authorization to $1.4 billion [37] - Non-GAAP diluted EPS for Q1 was $0.90, an improvement from $0.82 in the previous year [38] Q&A Session Summary Question: Can you elaborate on the go-to-market transition and the reasons for lower early renewals? - Management indicated that changes in compensation structures encouraged sales reps to close deals earlier, impacting early renewals [46][48] Question: How does the broader health of the business look, particularly regarding IAM upsell opportunities? - Management expressed confidence in the IAM upsell potential and noted improvements in retention and expansion metrics [53][56] Question: What are the assumptions for billings growth in the second half of the year? - Management expects a ramp in billings growth, driven by the scaling of the commercial business globally [60][61] Question: Are there any changes in customer behavior regarding contract envelopes due to the macro environment? - Management has not observed significant changes in customer behavior regarding contract envelopes, indicating stability in Q1 [64][66] Question: Can you discuss the role of GSI partners in driving new pipeline and enterprise growth? - Management acknowledged the growing interest from SIs and the potential for these partnerships to enhance enterprise engagement [91][94]

Financial Data and Key Metrics Changes - Revenue for Q1 fiscal 2026 was $764 million, representing an 8% year-over-year growth, driven by increased IAM customers and self-serve digital revenue contributions [7][25] - Operating margins improved by 1% year-over-year to 29.5%, while free cash flow margin was strong at 30% [7][36] - Billings grew 4% year-over-year to $740 million, slightly below guidance due to lower early renewals [25][28] Business Line Data and Key Metrics Changes - Over 10,000 customers have purchased the DocuSign IAM platform, with significant engagement and usage growth [9][30] - IAM sales exceeded expectations, with direct customer IAM deal volume increasing compared to Q4 [15][29] - Digital revenue continued to grow at more than double the rate of overall revenue, indicating strong performance in self-serve channels [17][32] Market Data and Key Metrics Changes - International revenue represented 28% of total revenue, growing 10% year-over-year, with IAM deal volume in international markets up over 50% from the previous quarter [32][33] - Customer growth was robust, with total customers increasing by 10% year-over-year, surpassing 1.7 million [30][31] Company Strategy and Development Direction - The company is focused on long-term transformation through the IAM platform, aiming for accelerated growth and innovation [6][23] - Strategic changes in go-to-market approaches were implemented to enhance IAM's potential, including a shift to self-serve models and new sales compensation structures [19][72] - The company aims to leverage partnerships with global system integrators (GSIs) to enhance enterprise penetration and drive new pipeline growth [90] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term growth trajectory despite short-term challenges with early renewals [20][56] - The fundamentals of the core business are improving, with gross retention and dollar net retention rates showing positive trends [21][29] - The company is taking a cautious approach to forecasting due to the uncertain economic environment, but remains optimistic about future growth [40][62] Other Important Information - The company authorized an additional $1 billion in share buybacks, reflecting strong cash flow generation and commitment to returning capital to shareholders [7][37] - Non-GAAP diluted EPS for Q1 was $0.90, an improvement from $0.82 in the previous year [36][38] Q&A Session Summary Question: Can you elaborate on the go-to-market transition and the reasons for lower early renewals? - Management indicated that changes in sales compensation led to a focus on closing deals in Q1, resulting in lower early renewals than anticipated [46][47] Question: How does the broader health of the business look, particularly regarding IAM upsell opportunities? - Management expressed confidence in the IAM upsell potential and noted improvements in core business metrics [52][54] Question: What are the expectations for billings growth in the second half of the fiscal year? - Management confirmed expectations for acceleration in billings growth, driven by the scaling of the commercial business globally [60][61] Question: Are there any changes in customer behavior regarding contract envelopes due to the macro environment? - Management reported no significant changes in customer behavior regarding contract envelopes, indicating stability in demand [64][66] Question: Can you provide insights on the contribution of GSI partners to new ACV? - Management acknowledged the growing interest from GSIs and emphasized the importance of building these partnerships for future enterprise growth [88][90]