Financial Data and Key Metrics Changes - Cash earnings for the full year were $514.6 million, down 8.4% year on year, primarily due to a decrease in non-interest income and higher funding costs impacting margins in the first half [5][17] - Operating expenses increased by 7.7% year on year, reflecting planned investment spending and inflationary pressures, but only rose 2.1% in the second half [6][30] - The common equity tier one (CET1) capital ratio was 11%, down 17 basis points over the half but still above the board-approved target [36][37] Business Line Data and Key Metrics Changes - The consumer division saw strong mortgage growth of 8% for the full year, but cash earnings remained flat [7] - The business and agri divisions experienced a 10% decrease in cash earnings, primarily due to reduced net interest income from competitive pressures [8] - The digital EasySaver product launched in February drove a 23% growth in EasySaver balances, contributing to low-cost deposit growth [8] Market Data and Key Metrics Changes - Customer numbers increased by 11%, with the digital bank reaching 1.2 million customers, marking the strongest growth since its inception [4] - Digital deposits through Bendigo Bank branded products grew by 58% over the year, while UP deposits increased by 34% [10][29] - The household deposit to loan ratio remained strong at 73%, significantly above the industry average [29][35] Company Strategy and Development Direction - The company is focusing on a refreshed strategy that emphasizes trust, agility, regional presence, and a strong deposit-gathering franchise [38][39] - The strategy includes five pillars aimed at enhancing digital experiences, streamlining operations, deepening customer relationships, and reinforcing community support [41][42] - The company plans to optimize its deposit franchise and enhance productivity to achieve a return on equity (ROE) target of above 10% by 2030 [43][51] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenges posed by a competitive environment and the need for disciplined pricing strategies to maintain margins [56][96] - The company anticipates a gradual improvement in ROE, with significant investments and productivity improvements required over the next two years [71][72] - Management expressed optimism about the potential for improved deposit growth through enhanced digital capabilities and customer engagement [65][99] Other Important Information - The company has invested over $416 million into local communities through sponsorships and grants over the last twenty years, with over $50 million invested this year alone [12] - The company has implemented a productivity program, with restructuring costs expected to continue as part of a comprehensive strategy [6][19] Q&A Session Summary Question: Margin stability and expectations for the next half - Management expressed a desire for more stability in margins, noting that they have managed pricing effectively despite cash rate impacts [56][57] Question: Building blocks for the 10% ROE target - Management highlighted the importance of optimizing the deposit franchise and maintaining costs in line with inflation to support ROE growth [58][60] Question: Funding strategy for growth in business and agri - Management indicated that improving online deposit account opening capabilities would support growth ambitions in business and agri lending [64][65] Question: Regulatory changes and their impact - Management expressed hope that regulatory changes would reduce burdens for mid-sized banks, allowing for more investment in customer-facing capabilities [67][68] Question: Trajectory of ROE towards FY 2030 - Management indicated that the path to improved ROE would not be linear, with significant efforts required in the next two years [71][72] Question: Capital generation and dividend policy - Management reassured that organic capital generation would improve as the company grows, despite a high payout ratio [76][78] Question: Monetizing the UP client base - Management noted that UP's strong customer satisfaction scores would facilitate growth in home lending as the product offerings expand [85][87] Question: Margin compression in business and agri - Management acknowledged competitive pressures impacting margins but emphasized the importance of strategic pricing and deposit management [89][90]

Financial Data and Key Metrics Changes - Cash earnings for the full year were $514.6 million, down 8.4% year on year, primarily due to a decrease in noninterest income and higher funding costs impacting margins in the first half [4] - Operating expenses increased by 7.7% year on year, reflecting planned investment spending and inflationary pressures, but only rose 2.1% in the second half [5][30] - The common equity tier one (CET1) capital ratio remained strong at 11%, down 17 basis points from the previous half [36][35] Business Line Data and Key Metrics Changes - The consumer division saw strong mortgage growth of 8% for the full year, but cash earnings remained flat [6] - The business and agri divisions experienced a 10% decrease in cash earnings, primarily due to reduced net interest income amid competitive pressures [7] - The digital EasySaver product launched in February drove a 23% growth in EasySaver balances, contributing to low-cost deposit growth [7] Market Data and Key Metrics Changes - Customer numbers increased by 11%, with the digital bank reaching 1.2 million customers [3] - Digital deposits grew significantly, with Bendigo Bank branded deposits up 58% over the year and UP deposits increasing by 34% [10] - The household deposit to loan ratio stood at 73%, significantly above the industry average [35] Company Strategy and Development Direction - The company is focusing on a refreshed strategy that emphasizes trust, agility, regional presence, and a strong deposit-gathering franchise [38][40] - The strategy includes five pillars aimed at enhancing digital experiences, streamlining operations, deepening customer relationships, and reinforcing community support [41][42] - The company plans to optimize its deposit franchise and enhance productivity to achieve a return on equity (ROE) target of above 10% by 2030 [51][43] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenges posed by a competitive environment and the need for disciplined pricing strategies to maintain margins [55][56] - The company expects cash rates to continue their downward trend, impacting net interest margins but aims to stabilize margins through strategic repricing [23][24] - Management expressed confidence in the ability to grow deposits and maintain a strong funding mix to support lending growth [59][60] Other Important Information - The company has invested over $416 million into local communities through sponsorships and grants over the last twenty years, with over $50 million invested this year alone [12] - The company is committed to sustainability and has implemented a climate approach to support decarbonization in various sectors [13] Q&A Session Summary Question: Expectations for margin stability - Management indicated a desire for more stability in margins and discussed the impact of cash rate changes on net interest margins [55][56] Question: Building blocks for the 10% ROE target - Management highlighted the importance of optimizing the deposit franchise and maintaining costs in line with inflation to support ROE growth [58][60] Question: Funding strategy for growth in business and agri - Management discussed plans to enhance digital capabilities for deposit gathering and cross-selling deposit products to existing customers [66][67] Question: Regulatory environment and its impact - Management expressed hope for a more balanced regulatory burden for mid-sized banks, which could support growth [68][69] Question: Trajectory of ROE towards FY '30 - Management acknowledged that achieving the ROE target will require significant effort over the next few years, with expectations of gradual improvement rather than linear growth [72][74] Question: Capital generation and dividend policy - Management reassured that the business can continue to generate organic capital despite a high payout ratio, with expectations of improved profitability [78][79] Question: Monetizing the UP client base - Management noted that UP is expected to contribute positively to the bottom line by FY '27, with plans to expand product offerings to include investment properties [86][88] Question: Margin compression in business and agri - Management acknowledged ongoing price pressure in a competitive market, impacting net interest margins [90][91]

Financial Performance - The company's customer base increased by 11% year-on-year, reaching 2.9 million customers[8] - Customer deposits grew by 6.6%, with lower-cost deposits increasing by 8.5%[8] - The company declared a dividend of 33 cents, consistent with the previous year[8] - Total lending increased by 2.8% to $85.9 billion in 2H25[30] - Customer deposits increased by 1.2% to $72.9 billion in 2H25[30] - Net interest income increased by 1.1% to $844.1 million in 2H25[32] - Digital deposits experienced growth of 44% year-on-year and 14% compared to the prior half, driven by Bendigo Bank's eBanking functionality[67] Up Performance - Up's customer base reached 1.2 million, representing a 29% year-on-year growth[17] - Up's deposits totaled $2.8 billion, a 34% year-on-year increase[18] - Up's home loans amounted to $1.7 billion, a 194% year-on-year increase[18] Community Bank Impact - Community Banks contributed a net benefit of approximately $14 billion in additional deposits[94] - Community Banks have invested $416 million back into communities since the inception of the model[27, 200] - Community Bank branches increased deposits for the broader Group by $2.9 billion in FY25[194]