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Helport AI Outlines Global Strategy for Scalable, Expert-Level Artificial Intelligence Delivery
Globenewswire· 2026-02-10 13:31
Core Insights - Helport AI Limited focuses on leveraging AI to replicate and deliver expert-level intelligence for enterprise clients, emphasizing outcome-oriented solutions rather than general-purpose AI tools [1][2][3] Company Strategy - The company reviewed its positioning within the "post-artificial general intelligence" landscape, reaffirming its commitment to productizing and deploying expert-level human knowledge [2] - Helport AI aims to address the challenge of translating AI capabilities into operational outcomes, prioritizing quantifiable business results over software license sales [3] Product Offerings - **AI Assist**: Designed to enable non-expert employees to perform at an expert level in customer communications, reducing training costs and improving consistency [4] - **TWINX (AI Digital Twin)**: Allows a single human expert to manage multiple AI agents, preserving human decision-making authority while scaling expert capabilities [5] - **HYPRX**: Deploys fully autonomous AI agents to manage complex customer interactions and professional consultations in high-complexity environments [6] Go-To-Market Strategy - The company emphasizes a partner-driven ecosystem to empower enterprise partners with industry expertise, aiming for large-scale deployment of expert-level AI across various sectors [7] - Following pilot deployments, multiple enterprise partners have begun implementing Helport AI's solutions and are in active delivery phases [8] Global Delivery Network - Helport AI has established a global, multilingual delivery infrastructure with regional hubs in the Philippines, Mexico City, Indonesia, and Thailand, and is exploring an Arabic-language delivery center in the Middle East [9][10] Commitment to Outcome-Oriented AI Delivery - The company believes that enterprise AI should be delivered as a complete, results-driven solution, having completed large-scale deployments across multiple industries [11] - Helport AI plans to continue collaborating with enterprise partners to advance the global deployment of AI-powered expert capabilities [12] Company Overview - Helport AI provides intelligent customer communication software and services, with its flagship product, AI Assist, acting as a co-pilot for customer contact teams [13]