IBM's Client Engineering team led the design and integration of the agentic AI solution, with GBM supporting delivery through project coordination and deep familiarity with e&'s OpenPages and watsonx Assistant environment. The work showcased AI capabilities that move beyond traditional question-and-answer tools, enabling reasoning and action while remaining aligned with e&'s governance, risk, and compliance framework. "Our ambition is to move beyond isolated AI use cases toward enterprise-scale agentic AI t ...