Financial Data and Key Metrics Changes - Total revenues increased by 7% to $258.5 million compared to $241.7 million in Q3 2024 [5][15] - Income from operations rose by 5% to $26.3 million compared to $25 million in Q3 2024 [5] - Net income increased by 13% to $24.3 million compared to $21.6 million in Q3 2024 [5][16] - Adjusted EBITDA grew by 6% to $35 million compared to $33 million in Q3 2024 [5][17] - Service margin was 17.3%, slightly below the previous year but higher than the first and second quarters of 2025 [16][30] Business Line Data and Key Metrics Changes - Health and wellness centers operated on 204 ships, up from 196 ships in Q3 2024 [5][6] - Medi-Spa services were available on 150 ships, an increase from 144 ships in the previous year [7][8] - Higher value services such as Medi-Spa, IV Therapy, and acupuncture saw strong double-digit sales growth [7] Market Data and Key Metrics Changes - The average ship count for the quarter was 199, compared to 195 in Q3 2024 [5] - The company reported a 4% increase in average guest spend, contributing to revenue growth [15] Company Strategy and Development Direction - The company continues to execute an asset-light business model, generating strong free cash flow and returning value to shareholders through dividends and share repurchases [4][10] - Plans to introduce two additional health and wellness centers on new ship builds in Q4 2025, totaling eight new centers for the year [6][10] - The company is focusing on enhancing productivity through AI initiatives aimed at revenue enhancement and operational efficiency [12][14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the business's favorable momentum and positive outlook for Q4 2025 [10][20] - The board approved a 25% increase in the quarterly dividend payment, reflecting strong cash flow generation [10][12] - Management noted no material changes in guest spending patterns, maintaining strong attachment rates and pre-cruise revenue [26] Other Important Information - The company repurchased $17.6 million worth of common shares during the quarter and paid down $11.3 million in debt [12][19] - Total cash at quarter end was $30.8 million, with total debt reduced to $85.2 million [18][19] Q&A Session Summary Question: Benefits from AI technology implementation - Management indicated that it is too early to commit to specific improvements from AI initiatives, with expectations for more clarity by Q2 next year [22][23] Question: Guest spending patterns - Management reported positive trends in revenue per passenger per day and consistent pre-cruise revenue, with no material reduction in guest spending observed [26] Question: Service margin mix - The slight decrease in service margin was attributed to the mix of cruise lines rather than a shift in passenger spending behavior [30][32] Question: Global minimum tax impact - Management expects no impact from the global minimum income tax due to ongoing organizational changes [34] Question: Increase in guest count and average spend - The increase in guest count and spending was attributed to new ships entering service and improved facility utilization [38] Question: Cash management strategy - The company aims to maintain around $25 million in cash while prioritizing share repurchases and dividends in its capital allocation strategy [40] Question: Staffing and talent management changes - The company is redesigning its talent management process to enhance staff utilization across different service modalities [44][45] Question: Impact of hurricane season - Management reported no tangible or material impact from the hurricane season on operations [50] Question: CapEx related to AI initiatives - The increase in CapEx was primarily related to investments in AI projects [51]

Financial Data and Key Metrics Changes - Total revenues increased by 7% to $258.5 million compared to $241.7 million in Q3 2024 [6][17] - Income from operations rose by 5% to $26.3 million from $25 million in Q3 2024 [6] - Net income increased by 13% to $24.3 million compared to $21.6 million in Q3 2024 [6][19] - Adjusted EBITDA grew by 6% to $35 million from $33 million in Q3 2024 [6][19] - Service margin was 17.3%, slightly down from the previous year but higher than the first and second quarters of 2025 [18] Business Line Data and Key Metrics Changes - The company operated health and wellness centers on 204 ships, up from 196 ships in Q3 2024 [6][7] - Medi-Spa services were available on 150 ships, an increase from 144 ships in the previous year [9][10] - Higher value services, including Medi-Spa, IV Therapy, and acupuncture, saw strong double-digit sales increases [9] Market Data and Key Metrics Changes - The average ship count for the quarter was 199, compared to 195 in Q3 2024 [6] - The company had 4,466 cruise ship personnel, up from 4,204 in Q3 2024 [7] Company Strategy and Development Direction - The company continues to execute an asset-light business model, generating strong free cash flow and returning value to shareholders through dividends and share repurchases [5][12] - The board approved a 25% increase in the quarterly dividend to $0.05 per share, reflecting consistent cash flow generation [12][14] - The company is focused on enhancing health and wellness center productivity and expanding higher value services [10][11] - AI initiatives are being implemented to enhance revenue and operational efficiencies [15][16] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the business's favorable momentum and outlook for Q4 2025, expecting continued growth [12][21] - The company anticipates total revenue for fiscal 2025 to increase in the high single-digit range, with adjusted EBITDA expected to rise by 10% [22] Other Important Information - The company repurchased $17.6 million worth of common shares during the quarter and an additional $15 million post-quarter [14][20] - Total cash at quarter end was $30.8 million, with total debt reduced to $85.2 million [19][20] Q&A Session Summary Question: Benefits from AI technology implementation - Management indicated that it is too early to commit to specific improvements from AI initiatives, with expectations for more clarity by Q2 next year [25][26] Question: Guest spending patterns - Management reported positive trends in revenue per passenger per day and consistent spending, with no material changes observed [28][30] Question: Service margin mix - The slight decrease in service margin was attributed to ship mix rather than a shift to lower-priced services [34][36] Question: Global minimum tax impact - Management expects no impact from the global minimum tax due to ongoing organizational changes [39] Question: Increase in guest count and average spend - The increase in guest count and average spend was attributed to new ships coming into service and improved facility utilization [44] Question: Cash management strategy - The company aims to maintain around $25 million in cash while prioritizing share repurchases and dividends [46] Question: Staffing and talent management changes - The company is redesigning its talent management process to enhance staff utilization across different service modalities [51][52] Question: CapEx related to AI initiatives - The increase in CapEx was primarily related to investments in AI projects [60]

Core Points - XWELL is celebrating the grand opening of its new wellness center in Orlando, Florida, on September 5, 2025, featuring live demonstrations and participation from the Orlando Magic [1][2][3] - The new location at Waterford Lakes Town Center will offer a variety of wellness services, including facials, massages, and waxing, with plans to introduce injectables, IV therapy, and compression services in the future [4][5] - This opening follows the successful launch of XWELL's Clearwater location, marking the company's continued expansion in Florida and its commitment to providing accessible wellness solutions [5][6] Company Overview - XWELL, Inc. operates a portfolio of wellness brands focused on health, beauty, and self-care, including Xpres Spa and Naples Wax Center, and aims to redefine the modern wellness experience through innovation and accessibility [6]

Core Insights - XWELL is opening its first brick-and-mortar location outside of an airport in Clearwater, Florida, on July 25, 2025, focusing on wellness solutions for both locals and visitors [1] - The Clearwater center will offer a range of skincare treatments and services in a calming environment, enhancing the customer experience [3][4] Group 1: New Location and Services - The Clearwater location is modeled after XWELL's successful Naples Wax Centers, providing services such as waxing, facials, and soon to include massages, injectables, IV therapy, and compression services [3] - The center will utilize medical-grade skincare products and experienced health professionals to deliver its services [3] Group 2: Launch Event and Promotions - A celebratory launch event will take place on July 25, featuring live facial demonstrations, complimentary skin analysis, and product sampling [2] - Attendees will receive gift bags with skincare samples and a $25 discount card for future services [2] Group 3: Membership and Community Engagement - XWELL will introduce a flexible membership model at the Clearwater location, valid at both the new site and in-airports nationwide, promoting accessibility to wellness treatments [4] - A Plaza Discount of 15% off products and services will be offered to local employees, supporting community engagement [4] Group 4: Company Overview - XWELL, Inc. operates a portfolio of wellness brands, including Xpres Spa®, Naples Wax Center®, XpresCheck®, and HyperPointe™, aiming to redefine the modern wellness experience through innovation and accessibility [6]