Core Insights - Salesforce (CRM) reported second-quarter fiscal 2026 non-GAAP earnings of $2.91 per share, exceeding the Zacks Consensus Estimate by 5.1%, with a year-over-year improvement of 13.7% [1][7] - The company's fiscal second-quarter revenues reached $10.2 billion, surpassing the Zacks Consensus Estimate by 1.02%, and reflecting a 10% year-over-year increase [1][7] Revenue Performance - The growth in both top and bottom lines was attributed to CRM's go-to-market strategy and a strong focus on customer success, alongside the integration of generative artificial intelligence (AI) into its offerings [2] - Subscription and Support revenues, which account for 94.8% of total revenues, increased by 11% year over year to $9.7 billion, while Professional Services and Other revenues declined by 3% to $546 million [3] - Within the Subscription and Support segment, Sales Cloud revenues grew 8% to $2.3 billion, Service Cloud revenues increased 8% to $2.5 billion, Marketing & Commerce Cloud revenues rose 3% to $1.4 billion, and Platform & Other revenues were up 16% to $2.1 billion [4] Geographic Performance - Revenues from the Americas, which represent 65.5% of total revenues, increased by 9% year over year to $6.74 billion, while EMEA revenues grew by 7% to $2.4 billion, and Asia Pacific revenues rose by 11% to $1.1 billion [5] Financial Metrics - Non-GAAP operating income was reported at $3.51 billion, a 12% increase from the previous year, with a non-GAAP operating margin expansion of 60 basis points to 34.3% [5] - The company ended the quarter with cash, cash equivalents, and marketable securities totaling $15.37 billion, down from $17.41 billion in the previous quarter [5] Future Guidance - For the third quarter of fiscal 2026, Salesforce projects total sales between $10.24 billion and $10.29 billion, indicating an 8-9% growth from the previous year [6] - The company has raised its fiscal 2026 revenue guidance to a range of $41.1 billion to $41.3 billion, reflecting an 8.5-9% year-over-year increase [9] - Non-GAAP earnings per share for fiscal 2026 are now expected to be in the range of $11.33 to $11.37, slightly higher than previous forecasts [10]

Core Viewpoint - Salesforce's recent quarterly results indicate a stable performance with most key metrics meeting or slightly exceeding expectations, but revenue growth remains stagnant and profit margin expansion has stalled [1][6]. Revenue Growth - Subscription revenue grew by 8.3% year-over-year, slightly above the expected 7.4%, showing initial signs of stabilization. However, constant currency growth remained flat at 9%, indicating no significant improvement [1][2]. - Traditional IT spending areas such as sales, customer service, and marketing continue to show weak growth, reflecting a lack of enthusiasm in IT budget allocations among European and American companies due to economic concerns and tariff impacts [1][2]. AI and Cloud Performance - The platform cloud and data analytics segments, which are more closely related to AI, performed significantly better, exceeding expectations by approximately 5 percentage points and 4 percentage points, respectively [2]. - The growth in platform cloud is likely driven by increased corporate spending on AI, despite overall IT budgets not increasing [2]. Leading Indicators - The nominal year-over-year growth rate of cRPO (contracted revenue not yet recognized) was 12.1%, appearing to accelerate compared to the previous quarter. However, this was primarily due to favorable currency effects, with constant currency growth remaining at 11% [3]. Profit Margins - Gross profit for subscription revenue was $7.67 billion, a year-over-year increase of 9.4%. However, this was below expectations, and the growth rate showed signs of slowing [3][4]. - The subscription business's gross margin decreased by 0.5 percentage points quarter-over-quarter, with year-over-year growth narrowing to less than 1 percentage point, indicating a stagnation in the upward trend of gross margins [4]. Expense Management - Total operating expenses were $5.62 billion, a year-over-year increase of 6.8%, which was lower than revenue growth, leading to a slight decrease in the expense ratio by approximately 0.4 percentage points [3][4]. - Marketing expenses, the largest component of total expenses, were $3.43 billion, growing by 5.9%, without significant increases due to AI promotions [3]. Operating Profit - Operating profit increased by 13.6% year-over-year to $1.94 billion, with a slight margin improvement of 1.2 percentage points. However, the rate of profit margin expansion has significantly slowed compared to previous fiscal years [4][5]. Cash Flow - Free cash flow for the quarter was approximately $6.3 billion, exceeding market expectations of $5.89 billion, but only reflecting a 4% year-over-year growth, indicating the company is in an investment cycle [4][5]. Guidance - For the next quarter, Salesforce guided revenue growth at 8% to 9% in constant currency, which is better than market expectations but does not indicate significant acceleration [4][5].

Core Insights - Salesforce (CRM) reported first-quarter fiscal 2026 non-GAAP earnings of $2.58 per share, exceeding the Zacks Consensus Estimate by 1.6%, with a year-over-year improvement of 5.7% [1] - The company's fiscal first-quarter revenues reached $9.83 billion, surpassing the Zacks Consensus Estimate by 0.95%, and reflecting a year-over-year increase of 7.7% [1][2] Financial Performance - Revenues from Subscription and Support, which account for 94.6% of total revenues, increased 8.3% year over year to $9.3 billion, while Professional Services and Other revenues decreased 3% to $532 million [3] - Non-GAAP operating income rose 8.6% to $3.17 billion, with the non-GAAP operating margin expanding by 20 basis points to 32.3% [6] Segment Performance - Sales Cloud revenues grew 7% year over year to $2.1 billion, Service Cloud revenues increased 7% to $2.3 billion, Marketing & Commerce Cloud revenues rose 4% to $1.3 billion, and Platform & Other revenues were up 14% to $2.0 billion [4] - Revenues from the Integration and Analytics division grew 10% year over year to $1.5 billion [4] Geographic Performance - Revenues from the Americas, which represent 66.3% of total revenues, increased 7% year over year to $6.5 billion, while EMEA revenues grew 9% to $2.3 billion and Asia Pacific revenues rose 11% to $1.0 billion [5] Cash Flow and Balance Sheet - Salesforce ended the fiscal first quarter with cash, cash equivalents, and marketable securities totaling $17.41 billion, up from $14 billion in the previous quarter [7] - The company generated an operating cash flow of $6.5 billion and a free cash flow of $6.3 billion during the quarter [7] Future Guidance - For Q2 fiscal 2026, Salesforce projects total sales between $10.11 billion and $10.16 billion, indicating 8-9% growth year over year, with a consensus estimate currently at $10.02 billion [9] - The company anticipates non-GAAP earnings per share in the range of $2.76-$2.78 for Q2, with a consensus mark of $2.72, reflecting a year-over-year growth of 6.3% [10] - For fiscal 2026, Salesforce expects revenues between $41 billion and $41.3 billion, an increase from the previous guidance of $40.5-$40.9 billion [10][11]

Core Insights - Salesforce (CRM) reported fourth-quarter fiscal 2025 non-GAAP earnings of $2.78 per share, exceeding the Zacks Consensus Estimate by 6.9% and reflecting a 21.4% increase from the previous year's earnings of $2.29 per share [1][2] - The company's fiscal fourth-quarter revenues were $9.99 billion, slightly missing the consensus mark by 0.3%, but showing a year-over-year growth of 7.5% [2][3] - Salesforce's shares declined by 5.5% in after-hours trading due to a mixed performance and a weak outlook for the upcoming fiscal periods [4] Financial Performance - Non-GAAP operating income for the fourth quarter was $3.30 billion, up 13.1% from $2.92 billion in the same quarter last year, with an operating margin expansion of 170 basis points to 33.1% [8] - The company ended the fourth quarter with cash, cash equivalents, and marketable securities totaling $14 billion, an increase from $12.76 billion at the end of the previous quarter [9] - Operating cash flow for the fourth quarter was $3.97 billion, while free cash flow reached $3.81 billion [9] Revenue Breakdown - Subscription and Support revenues, which account for 94.6% of total revenues, increased by 8% year over year to $9.45 billion [5] - Professional Services and Other revenues rose by 0.6% to $542 million [5] - Sales Cloud revenues grew by 9% to $2.13 billion, Service Cloud revenues also increased by 9% to $2.33 billion, and Marketing & Commerce Cloud revenues rose by 8% to $1.36 billion [6] Geographic Performance - Revenues from the Americas, which represent 66.6% of total revenues, grew by 8% year over year to $6.66 billion [7] - EMEA revenues increased by 7% to $2.33 billion, while Asia Pacific revenues rose by 14% to $999 million [7] Guidance and Outlook - For the first quarter of fiscal 2026, Salesforce projects total sales between $9.71 billion and $9.76 billion, indicating a growth of 6-7% year over year [12] - The company anticipates non-GAAP earnings per share in the range of $2.53-$2.55 for the first quarter, with a consensus estimate of $2.60 [13] - For fiscal 2026, Salesforce expects revenues between $40.5 billion and $40.9 billion, with a consensus estimate of $41.27 billion [13]