Core Thesis - Klaviyo, Inc. is positioned as a critical platform for digital commerce, evolving from an email marketing tool to an AI-driven B2C CRM [3][4] Company Overview - Founded in 2012 by Andrew Bialecki and Ed Hallen, Klaviyo has focused on customer-led expansion and measurable revenue outcomes [3] - The company emphasizes data democratization, enabling small and mid-market merchants to compete with larger enterprises [4] Product and Technology - Klaviyo's platform integrates omnichannel marketing, customer support via K:Service, and AI-driven campaigns through K:AI, processing over 2 billion daily events across 7 billion customer profiles for over 183,000 paying customers [5] - The architecture creates a proprietary behavioral data moat, allowing real-time campaign optimization with high contextual accuracy [5] Financial Performance - Klaviyo is experiencing robust revenue growth above 25% CAGR and is targeting a 20% non-GAAP operating margin by FY2028, with projected revenue of $2.39 billion and $356 million adjusted EBITDA [6] - The company is scaling internationally, with EMEA and APAC now representing 36% of revenue, and is capturing larger enterprise clients [6] Market Position and Valuation - While valuation pressures limit immediate upside, Klaviyo's AI integration, defensible data moat, and scalable product cross-sell opportunities position it as a premier autonomous B2C CRM with long-term growth potential [7] - The current share price is $15.88 with a forward P/E of 35.71, indicating a potential entry point for investors [1][7]

Investor Day 2025 September 25, 2025 Forward-Looking Statements and Disclaimer This presentation includes certain "forward-looking statements" within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Other than statements of historical facts, all statements contained in this presentation and accompanying oral commentary, including, but not limited to, statements about Klaviyo's financial outlook, long-term financial targets, and Klaviyo's expectat ...