User Experience & Customer Choice - LG TV users discovered a pre-installed Microsoft Copilot icon in webOS that they couldn't delete, causing dissatisfaction [1] - The issue gained traction on social media, with a post on Reddit's "mildly infuriating" subreddit receiving 36 thousand upvotes [2] - LG initially installed Copilot as a browser shortcut, leading to criticism regarding default home screen placement [2][3] - Following user feedback, LG committed to allowing users to delete the Copilot shortcut icon, acknowledging consumer choice [4] AI Integration & Software Updates - The integration of Copilot on LG TVs was implemented as a browser shortcut rather than a dedicated app [2] - The company's decision to pre-install a browser shortcut to Copilot on the web was questioned for its relevance to TV users [3] - The company will take steps to allow users to delete the shortcut icon if they wish [4]