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Lightspeed Commerce Unveils Tempo, a Revolutionary New Pacing Intelligence for Restaurants
Prnewswireยท 2025-11-24 17:00
Core Insights - Lightspeed Commerce Inc. has launched Lightspeed Tempo, a new service pacing intelligence integrated into Lightspeed Restaurant, aimed at enhancing restaurant service management and guest experiences [2][3][4]. Product Overview - Tempo utilizes real-time dining flow data to assist servers and managers in optimizing service timing, from seating to billing, ensuring a smooth dining experience [4][5]. - The solution transforms the traditional art of pacing into a measurable performance metric, allowing restaurant operators to coach their teams effectively [5][6]. Market Context - The hospitality industry faces challenges such as staffing shortages and increasing guest expectations, making effective service pacing more critical than ever [3][5]. - According to Lightspeed's Hospitality Report, nearly 33% of diners have left a restaurant before ordering due to long wait times, highlighting the importance of efficient service [5]. Strategic Goals - Lightspeed aims to empower restaurateurs with scalable technology that simplifies operations and enhances guest experiences, contributing to business growth [6][8]. - Tempo is designed to provide actionable insights that help restaurant teams improve service delivery and customer loyalty [5][6].