Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $276 million, up 3% year-over-year, and up 7% when excluding license and maintenance revenue [23] - Cloud revenue increased by 21% to $105 million, slightly better than expected [23] - Services revenue declined by 3% to $133 million, with a shift of approximately $2 million of service revenue from Q4 to Q3 [23][24] - Adjusted operating profit was $103 million, with an adjusted operating margin of 37.5%, up about 40 basis points year-over-year [26] - Adjusted earnings per share (EPS) for Q3 was $1.36, up 1%, while GAAP EPS was $0.96, down 7% [27] - Operating cash flow increased by 49% to $93 million, resulting in a 32% free cash flow margin [28] Business Line Data and Key Metrics Changes - RPO (Remaining Performance Obligations) increased by 23% year-over-year to $2.1 billion [24] - Win rates remained strong at 70%, with new logos representing approximately 35% of the pipeline [6][7] - The company experienced a meaningful sequential uptick in conversions and a growing pipeline of future conversion opportunities [5] Market Data and Key Metrics Changes - The company noted a diverse end market presence, including sectors such as retail, grocery, food distribution, life sciences, and technology [7] - The global macro environment remains volatile, impacting performance but not significantly altering demand [22] Company Strategy and Development Direction - The company is focused on strategic investments to drive new customer acquisition, cross-selling, and converting on-premise customers to the cloud [35] - The introduction of a dedicated renewal team and a conversion program aims to enhance customer engagement and accelerate cloud adoption [11][12] - The company plans to leverage AI capabilities through agentic.ai to enhance operational efficiency and customer productivity [13][14] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about long-term opportunities, citing strong business fundamentals and a solid pipeline [6] - The company expects to achieve the high end of its RPO outlook for 2025 despite ongoing macro uncertainties [24][31] - For 2026, the company anticipates 20% cloud revenue growth and a return to growth in services [33] Other Important Information - The company announced the appointment of Greg Betts as Chief Operating Officer, who will focus on scaling operational frameworks and enhancing partner models [12] - The company is investing in its sales and marketing teams to support growth initiatives [10] Q&A Session Summary Question: Can you share more on RPO levels and visibility for 2026? - Management noted a 23% increase in RPO year-over-year and highlighted a major renewal cycle coming up, which provides optimism for future RPO levels [38] Question: What are the strategies for converting on-premise customers to cloud? - The company is taking a more proactive approach to conversions, offering fixed fee and timeline conversions to active warehouse, which has seen early success [44] Question: How is the fourth quarter looking compared to last year? - Management indicated a strong start to Q4, with expectations of a performance similar to the previous year [50] Question: What is the impact of AgenTik AI on operations? - Internally, the company is leveraging AgenTik AI to enhance productivity across departments, and externally, it aims to preserve margins while exploring revenue growth opportunities [100][102] Question: What are the challenges in the point of sale business? - The point of sale segment is experiencing significant growth, with an 80% year-over-year increase in transactions, driven by retail customer expansion [112]