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Will Digital Engagement Drive Starbucks' Customer Spend Growth?
ZACKS· 2025-08-13 17:36
Core Insights - Starbucks Corporation (SBUX) is enhancing its digital ecosystem to boost transactions, increase ticket size, and improve customer experience [1] Group 1: Customer Engagement and Loyalty - In Q3 of fiscal 2025, Starbucks reported nearly 34 million 90-day active Rewards members in the U.S., with non-discounted transactions growing within this base [2] - The U.S. ticket size increased by 2% as the company reduced discounted transactions by about one-third, indicating stronger spending without heavy promotions [2][5] Group 2: Operational Improvements - Starbucks is implementing operational enhancements such as Green Apron Service and SmartQ to improve order speed and accuracy, achieving faster handoffs with about 80% of in-cafe orders completed in under four minutes [3] - Drive-thru times are below four minutes, and Mobile Order and Pay transactions are delivered more accurately and on time [3] Group 3: Future Plans and Digital Upgrades - The company plans further digital upgrades in 2026, including a reimagined Rewards program, a new mobile app, and additional improvements to Mobile Order and Pay [4] - The pickup-only store format will be phased out in favor of community coffeehouses paired with strong digital convenience [4] Group 4: Delivery Growth - Delivery remains a fast-growing digital channel for Starbucks, with transactions increasing by over 25% year over year, contributing significantly to incremental sales [4][9] Group 5: Market Performance and Valuation - Starbucks shares have gained 7.7% in the past three months, contrasting with a 3.1% decline in the industry [6] - The company trades at a forward price-to-sales ratio of 2.72, below the industry's average of 3.79, while competitors Dutch Bros and Chipotle have higher ratios of 6.22 and 4.39, respectively [10] Group 6: Earnings Estimates - The Zacks Consensus Estimate for SBUX's fiscal 2025 EPS indicates a decline of 30.5% year over year, while the estimate for 2026 shows a rise of 18.2% [12]
Down 15% in 1 Month, Is This Dividend Stock a No-Brainer Buy on the Nasdaq Correction?
The Motley Fool· 2025-04-05 08:05
Core Viewpoint - The recent sell-off in Starbucks stock, which has declined 14.6%, presents a potential buying opportunity despite the company's ongoing challenges and management changes [1][3]. Company Overview - Laxman Narasimhan became the CEO of Starbucks in March 2023, succeeding Howard Schultz [2]. - Starbucks has faced significant struggles, particularly in China, and inflation has severely impacted profitability [3]. Management Changes and Strategies - The announcement of Brian Niccol, CEO of Chipotle Mexican Grill, as the new head of Starbucks led to a 24.5% stock increase, reflecting investor optimism regarding his leadership [3]. - Niccol's new plan includes revamping Mobile Order and Pay, eliminating excessive upcharges for non-dairy milk, and pausing price increases to enhance customer experience [4]. Financial Performance - Starbucks' latest earnings report indicated a 180-basis-point decline in North American margins due to increased labor costs and marketing expenses [6]. - Revenue has stagnated, and operating margins are at their lowest in a decade, excluding pandemic effects [7]. - EPS for fiscal 2024 showed minimal growth compared to pre-pandemic levels, with estimates predicting a decline to $2.94 in fiscal 2025 before rising to $3.64 in fiscal 2026 [8]. Dividend and Growth Potential - Starbucks has increased its dividend for 14 consecutive years, currently yielding 2.5%, which is significantly higher than the S&P 500 average [9]. - The company has a historical compound annual growth rate of 20% in dividends, but recent increases have slowed to 7% [10]. Investment Outlook - Starbucks is viewed as a balanced buy, with investments aimed at improving employee and customer experiences, although fiscal 2025 may be challenging [11]. - The company is considered a good long-term investment for patient investors, despite potential risks from trade tensions, particularly in China [12]. - The current P/E ratio stands at 31.5, which is not considered cheap, but could be reasonable if future EPS estimates are met [13][14].