Core Viewpoint - DJI has initiated a price reduction promotion, leading to consumer backlash as many recent purchasers feel "betrayed" by the sudden price drop, resulting in discussions about consumer rights and refund policies [1][2]. Group 1: Price Reduction and Consumer Reactions - DJI's price reduction has caused significant consumer dissatisfaction, with many expressing frustration over the loss of value on recently purchased products [1]. - Consumers have taken to social media to voice their grievances, labeling the situation as unfair and highlighting the disparity in pricing and policies across different purchasing channels [1][3]. Group 2: Refund and Price Protection Policies - Different stores have implemented varying refund policies; for purchases made between October 2 and October 8, consumers can receive a full refund of the price difference within seven days [2]. - For purchases made between September 9 and October 1, consumers are not eligible for a price difference refund but may receive gifts instead [2]. - Some retailers, like Fat Dong Lai, have proactively contacted customers to offer price adjustments, even for purchases made beyond the standard refund period, indicating a flexible approach to customer service [3]. Group 3: Online and Offline Purchase Experiences - Online consumers have reported difficulties with the return process, with some facing delays and complications when trying to return products within the stipulated time frame [5][6]. - DJI's official website outlines specific return conditions for different product categories, with varying return periods based on product type [4][5]. Group 4: Legal Perspectives on Pricing and Consumer Rights - Legal experts assert that companies have the right to adjust prices based on market strategies, and such actions are generally lawful unless they involve unfair practices [7][8]. - The lack of a unified legal framework for price protection means that consumers must rely on the specific terms agreed upon at the time of purchase to determine their rights regarding price adjustments [8].