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UK’s CMA probes Just Eat over misleading online ratings
Yahoo Finance· 2026-03-27 15:23
Core Viewpoint - The UK Competition and Markets Authority (CMA) has initiated an investigation into Just Eat regarding suspected fake and misleading online reviews, focusing on compliance with the Digital Markets, Competition and Consumers Act (DMCC Act) 2024 [1][2]. Investigation Details - The CMA is examining whether Just Eat's ratings system has artificially inflated scores for certain restaurants and grocery outlets, potentially misleading consumers about service quality [2]. - This inquiry is in its initial fact-finding phase, and no conclusions have been drawn regarding Just Eat's legal compliance [3]. Broader Context - Just Eat is one of five companies under scrutiny in this enforcement round, which also includes Autotrader, Feefo, Dignity, and Pasta Evangelists [3]. - The CMA highlighted the significant influence of online reviews on consumer purchasing behavior, guiding billions of pounds in spending annually in the UK [3]. Importance of Accurate Reviews - Research by Which? indicates that 89% of consumers consult reviews when considering a product or service, emphasizing the need for accurate and trustworthy information [4]. - The CMA's investigation will cover the entire review process, from comment collection to verification and presentation, including star ratings that consumers rely on [4]. Regulatory Statement - CMA chief executive Sarah Cardell emphasized the detrimental impact of fake reviews on consumer trust and the necessity for genuine information, especially as household budgets are under pressure [5].
Grubhub agrees to pay $5 million lawsuit settlement over misleading customer fees
Yahoo Finance· 2026-02-27 18:18
Core Viewpoint - Grubhub has agreed to a $5 million settlement in a class action lawsuit regarding misleading customer fees, pending court approval [1] Group 1: Lawsuit Details - The lawsuit, Wang et al. vs. Grubhub Inc., claims that Grubhub misled California customers about delivery fees, service fees, and menu prices, violating consumer protection laws [1] - Any California resident who placed at least one online delivery order with Grubhub or Seamless between January 2019 and January 2026 is eligible to join the class action [2] - Class members will receive a $10 Grubhub credit for use on the website or mobile app, with potential proportional reductions if claims exceed the $5 million fund [2] Group 2: Previous Legal Issues - Grubhub has faced multiple legal challenges for alleged misleading practices, including a 2020 lawsuit for adding restaurants without permission and a 2022 challenge for deceptive business practices [3] - In December 2024, Grubhub paid a $25 million settlement following an FTC investigation that identified "unlawful practices" deceiving consumers, delivery drivers, and restaurants [3] Group 3: Industry Context - Grubhub is not the only company facing legal scrutiny; competitors like DoorDash and Uber Eats have also been targeted in similar lawsuits [4] - Uber Eats settled for $10 million in 2022 for listing restaurants without permission, while DoorDash faced a lawsuit in 2024 for miscalculated fees [4]
DoorDash Q4 Earnings Miss Estimate, Revenues Increase Y/Y, Shares Rise
ZACKS· 2026-02-19 13:55
Core Insights - DoorDash (DASH) reported Q4 2025 earnings of 48 cents per share, up from 33 cents year-over-year, but missed the Zacks Consensus Estimate by 17.24% [1] - Revenues increased by 38% year-over-year to $3.96 billion, slightly missing the consensus mark by 0.37% [1] - Following the earnings report, DoorDash shares rose by 6.8% [1] Q4 Performance Details - Total orders in Q4 2025 increased by 32% year-over-year to 903 million, surpassing the Zacks Consensus Estimate by 1.69% [2] - Growth in total orders was attributed to an increase in consumers, average consumer engagement, and the acquisition of Deliveroo [2] Financial Metrics - Marketplace Gross Order Value (GOV) rose by 39% year-over-year to $29.7 billion, exceeding the consensus estimate by 1.64% [3] - Adjusted gross profit reached $2.08 billion, a 41.4% increase year-over-year, with adjusted gross margin expanding by 140 basis points to 52.6% [3] - Contribution margin improved to 35.5% from 33.7% in the previous year [3] Expense Overview - Adjusted sales and marketing expenses increased by 34.1% year-over-year to $676 million [4] - Adjusted research and development expenses rose by 65.1% year-over-year to $274 million [4] - Adjusted general and administrative expenses surged by 48.7% year-over-year to $351 million [4] - Adjusted EBITDA was $780 million, reflecting a 38% year-over-year increase, with an EBITDA margin remaining flat at 19.7% [4] Balance Sheet and Cash Flow - As of December 31, 2025, DoorDash had $5.78 billion in cash and equivalents, down from $8.32 billion as of September 30, 2025 [5] - Cash flow from operations was $421 million in Q4, compared to $871 million in the prior quarter [5] - Free cash flow decreased to $254 million from $723 million in the previous quarter [5] Guidance for Future Quarters - For Q1 2026, DoorDash expects Marketplace GOV to be between $31.0 billion and $31.8 billion [6] - Adjusted EBITDA is anticipated to range from $675 million to $775 million [6] - For the full year 2026, stock-based compensation expense is projected to be between $1.3 billion and $1.4 billion, with depreciation and amortization expenses expected to be between $1.1 billion and $1.2 billion [6] Stock Ranking - DoorDash currently holds a Zacks Rank of 3 (Hold) [7]
DoorDash Stock Plunges After Q3 Earnings: Here's Why
Benzinga· 2025-11-05 22:16
Core Insights - DoorDash, Inc. reported mixed third-quarter earnings, missing EPS estimates while beating revenue expectations [1][2] Financial Performance - Earnings per share (EPS) for Q3 were 55 cents, missing the consensus estimate of 68 cents by 19.24% [2] - Quarterly revenue reached $3.44 billion, surpassing the analyst consensus estimate of $3.35 billion [2] Growth Metrics - Total orders increased by 21% year-over-year to 776 million [5] - Marketplace Gross Order Value (GOV) rose by 25% year-over-year to $25 billion [5] Future Outlook - For Q3 2025, DoorDash generated nearly $24 billion in combined sales for merchants and earnings for Dashers, with expectations to exceed $100 billion in 2026 [3]
美团饿了么京东试点取消骑手超时罚款,长沙等城市先行
Chang Sha Wan Bao· 2025-10-22 02:19
Core Viewpoint - The article discusses the shift in the food delivery industry towards eliminating penalties for late orders, highlighting the safety concerns associated with the previous penalty system and the adoption of new evaluation mechanisms by major platforms like Meituan and Ele.me [1] Group 1: Industry Changes - Meituan initiated a pilot program to eliminate penalties for late deliveries in December 2024, which was followed by the introduction of the "Anzhun Card" system in March 2025, replacing the penalty system with a scoring mechanism [1] - By July 2025, the new assessment mechanism was tested in major cities including Changsha, Wuhan, and Hangzhou, with plans for broader implementation [1] - As of August 2025, Meituan announced plans to fully eliminate late delivery penalties by the end of the year, with the "Anzhun Card" already operational in over 100 cities nationwide [1] Group 2: Competitor Responses - Other platforms have begun to follow Meituan's lead, with Ele.me announcing in September 2025 the gradual elimination of late delivery penalties and the introduction of a new "service score" system [1] - JD.com also announced a pilot program to eliminate late delivery penalties in 25 cities, including Changsha, adopting a "service score" management approach [1]
Deliveroo CEO to step down following acquisition by DoorDash
Yahoo Finance· 2025-09-19 11:16
Core Points - Deliveroo founder and CEO, Will Shu, is stepping down following the company's acquisition by US competitor DoorDash, which values Deliveroo at approximately £2.9 billion ($3.9 billion) [1][2] - The acquisition deal offers a significant premium on Deliveroo's shares, with a 29% increase over the closing price on 24 April 2025, and a 40% premium on the three-month volume-weighted average price [1][2] - The acquisition is expected to be finalized on 2 October, with a court hearing anticipated by the end of September [2] Company Overview - Deliveroo, founded in 2013, operates in several countries including Belgium, France, the Republic of Ireland, Italy, Kuwait, Qatar, Singapore, the United Arab Emirates, and the UK [2][3] - The company has partnered with approximately 176,000 restaurants, grocers, and retail partners, and works with over 130,000 riders to enhance the on-demand delivery experience [3] - Will Shu expressed pride in Deliveroo's achievements and indicated a desire to consider new challenges after 13 years [3]
欧盟将以简化合并程序审查DoorDash(DASH.US)对Deliveroo的拟议收购
Zhi Tong Cai Jing· 2025-08-19 09:11
Core Viewpoint - The European Commission has announced that the proposed acquisition of Deliveroo by the American food delivery platform DoorDash, valued at $3.9 billion, will be reviewed under a simplified merger procedure, indicating a high likelihood of approval due to no significant competition concerns identified [1]. Group 1 - DoorDash's acquisition proposal values Deliveroo at approximately £2.9 billion (around $3.92 billion) [1]. - The simplified review process by EU regulators typically suggests that the transaction is unlikely to raise competition issues, increasing the chances of approval [1]. - Deliveroo's stock price has significantly declined since its IPO in 2021, primarily due to a stagnation in online food delivery demand following the COVID-19 pandemic [1].
DoorDash offers $3.6B for rival Deliveroo in bid to beef up Europe operations
New York Post· 2025-04-25 19:06
Group 1 - Deliveroo received a proposal from DoorDash to acquire all its shares for £2.7 billion ($3.60 billion) [1] - DoorDash must make a firm offer by May 23 [1] - Deliveroo's shares have declined nearly 50% since their 2021 debut due to stagnating demand for online food delivery post-pandemic [1][5] Group 2 - Deliveroo exited the Hong Kong market, selling assets to Delivery Hero's foodpanda, as the operations were loss-making and accounted for about 5% of overall transactions [2] - Previous interest from DoorDash in acquiring Deliveroo was reported last year, but talks ended over valuation disagreements [2][3] - A potential deal would enhance DoorDash's presence in Europe, following its acquisition of Wolt Enterprises in 2021 for approximately $8 billion [4]