Core Viewpoint - The article discusses the shift in the food delivery industry towards eliminating penalties for late orders, highlighting the safety concerns associated with the previous penalty system and the adoption of new evaluation mechanisms by major platforms like Meituan and Ele.me [1] Group 1: Industry Changes - Meituan initiated a pilot program to eliminate penalties for late deliveries in December 2024, which was followed by the introduction of the "Anzhun Card" system in March 2025, replacing the penalty system with a scoring mechanism [1] - By July 2025, the new assessment mechanism was tested in major cities including Changsha, Wuhan, and Hangzhou, with plans for broader implementation [1] - As of August 2025, Meituan announced plans to fully eliminate late delivery penalties by the end of the year, with the "Anzhun Card" already operational in over 100 cities nationwide [1] Group 2: Competitor Responses - Other platforms have begun to follow Meituan's lead, with Ele.me announcing in September 2025 the gradual elimination of late delivery penalties and the introduction of a new "service score" system [1] - JD.com also announced a pilot program to eliminate late delivery penalties in 25 cities, including Changsha, adopting a "service score" management approach [1]

Core Viewpoint - Major food delivery platforms in China, including JD Delivery, Ele.me, and Meituan, are reforming their rider management systems by replacing traditional late delivery fines with a "service score" system, aiming to shift from punitive measures to positive incentives [1] Group 1: JD Delivery - JD Delivery has initiated trials in 25 cities, including Shenzhen, Nanjing, Harbin, and Wuhan, to eliminate fines for late deliveries, instead implementing a "service score" management mechanism [1] - Under the new trial rules, riders will no longer face direct cash deductions for late deliveries; instead, their service scores will be adjusted based on the duration of the delay [1] Group 2: Ele.me - Ele.me is also testing a new service score system to replace the previous late delivery fines, with trials currently taking place in cities such as Nantong, Changzhou, Jieyang, and Jingdezhen [1] - The platform aims to promote a "more work, more pay" and "better work, better pay" philosophy, with plans to expand the new system to more cities by October [1] Group 3: Meituan - As of September this year, Meituan has been trialing a fine exemption mechanism in over 30 cities, continuously adjusting and optimizing the details of the system [1] - Meituan's rider experience operations head announced that the company plans to completely eliminate late delivery fines by the end of 2025 [1]