Financial Data and Key Metrics Changes - The company achieved a 29% year-over-year revenue growth in Q3, with an adjusted EBITDA margin improvement of 9 percentage points year-over-year, reaching 5% [20][27]. - Revenue for Q4 is expected to be between $572 million and $582 million, indicating a year-over-year growth of 20% to 23% [27]. - For the full year, revenue is projected to be between $2.163 billion and $2.173 billion, with adjusted EBITDA expected to be between $113 million and $118 million, both above prior guidance [29]. Business Line Data and Key Metrics Changes - Active members increased by 21% year-over-year to 9.1 million, with a sequential increase of approximately 400,000 from Q2 [8][20]. - The MyPay product has reached an annual run rate of over $350 million, with a transaction margin exceeding 45% [11][25]. - Average revenue per active member (RPAM) grew 6% year-over-year to $245, with seasoned cohorts achieving over $350 RPAM [23][24]. Market Data and Key Metrics Changes - Chime's unaided awareness in the online banking category reached 41%, up 12 points since 2023, indicating strong brand recognition [12]. - The fastest-growing consumer segment includes members earning $75,000 or more annually, highlighting a shift in demographics [10][12]. Company Strategy and Development Direction - The company is focused on enhancing its product offerings, including the new Chime Card, which provides 1.5% cash back for direct depositors and aims to improve customer engagement [10][15]. - Chime Core has been fully migrated, allowing for increased efficiency and innovation in product development, with plans for new premium membership tiers and additional financial products [14][15][67]. - The company is optimistic about its enterprise channel, having signed partnerships with major human capital management platforms, which are expected to drive growth in direct deposit adoption [17][61]. Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of their member base despite macroeconomic concerns, noting strong spending trends and no signs of unemployment pressure [9][43]. - The company anticipates continued strong growth in 2026, with expectations for improved transaction margins and slower operating expense growth [29][30]. Other Important Information - A $200 million share repurchase authorization was announced, reflecting a robust cash position and strong outlook on free cash flow generation [18]. - The company has reduced its cost-to-serve by 20% over the last two years while growing its primary account member base by 18% [13]. Q&A Session Summary Question: What are the competitive dynamics regarding member growth? - Management noted strong momentum and competitive positioning, with a record number of new active members and a significant portion of growth driven by organic channels [32][34]. Question: What is the outlook for payment volume and consumer health? - Management indicated consistent transaction volumes year-to-date, with a shift towards outbound instant transfers impacting reported payment volume but benefiting overall revenue [40][42]. Question: How should margin expansion be anticipated moving forward? - Management expects gross margins to approach 90% in Q4 due to the migration to Chime Core and improvements in MyPay loss rates [46][47]. Question: What is the status of the instant loan product? - Management confirmed that the instant loan product has high customer satisfaction and is being rolled out cautiously, with plans for future expansion [56]. Question: Can you provide insights on the enterprise channel's performance? - Management highlighted strong adoption rates among enterprise partners and a positive sales pipeline, indicating potential for significant growth in direct deposit adoption [58][61].

Financial Data and Key Metrics Changes - In Q3 2025, the company achieved a 29% year-over-year revenue growth, with adjusted EBITDA margin improving by 9 percentage points year-over-year to 5% [6][17][24] - The revenue run rate reached $2 billion, with a full-year revenue guidance of $2.163 billion to $2.173 billion, exceeding previous forecasts [5][24][25] - Active members increased by 21% year-over-year to 9.1 million, with a sequential increase of approximately 400,000 from Q2 [6][18] Business Line Data and Key Metrics Changes - The new Chime Card was launched, offering 1.5% cash back for direct depositors, contributing to a significant increase in member engagement and spending [9][10] - MyPay, a liquidity product, achieved an annual run rate of over $350 million with a transaction margin exceeding 45%, showing strong growth since its launch [10][22] - Average revenue per active member (RPAM) grew 6% year-over-year to $245, with seasoned cohorts reaching over $350 RPAM [20][21] Market Data and Key Metrics Changes - Chime's unaided awareness in the online banking category reached 41%, up 12 points since 2023, indicating strong brand recognition [11] - The fastest-growing consumer segment includes members earning $75,000 or more annually, reflecting a shift in demographics [9][11] Company Strategy and Development Direction - The company is focused on enhancing its product offerings, including a new premium membership tier, joint accounts, custodial accounts, and investment products [13][14][49] - Chime Core, the proprietary transaction processing system, is expected to drive future product innovation and cost efficiency, with gross margins projected to approach 90% in Q4 [12][22][47] - The company is optimistic about its enterprise business unit, which is expected to drive direct deposit growth with lower customer acquisition costs [15][43] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of its member base despite macroeconomic risks, noting strong financial health and spending trends among members [6][35] - The company anticipates continued strong growth in 2026, with expectations for improved adjusted EBITDA margins and slower operating expense growth [24][26] Other Important Information - A $200 million share repurchase authorization was announced, reflecting confidence in the company's valuation and cash flow generation [16] - The company completed its migration to Chime Core ahead of schedule, enhancing operational efficiency and product development capabilities [12][47] Q&A Session Summary Question: What are the competitive dynamics regarding member growth? - Management noted strong momentum and competitive positioning, with a record number of new active members and improved customer acquisition costs [28][30] Question: What is the outlook for payment volume per user? - Management clarified that while payment volume per user may appear down, the rapid adoption of outbound instant transfers (OIT) is shifting revenue from payments to platform, resulting in overall revenue growth [33][34] Question: How will margin expansion progress? - Management expects gross margins to approach 90% in Q4 due to the migration to Chime Core and improved loss rates on MyPay, with continued progress anticipated [38][39] Question: What is the status of the instant loan product? - The instant loan product has shown high customer satisfaction and is expected to expand further, although no specific guidance was provided [42] Question: Can you provide insights on the enterprise channel? - Management reported strong adoption rates among enterprise partners and expressed optimism about the growth potential in this channel [43][45]