Paychex (PAYX) FY Conference Summary Company Overview - **Company**: Paychex (PAYX) - **Event**: FY Conference held on May 13, 2025 - **Key Speaker**: John Gibson, President and CEO Industry Insights - **Labor Market**: The small business labor market is described as relatively healthy and stable, with no signs of recession observed. Employment acceleration was noted in the under 50 market, surprising many analysts [5][9] - **Client Engagement**: Clients are focused on employee retention due to the challenges faced during the pandemic, indicating a shift in priorities towards maintaining workforce stability [8][10] Strategic Priorities - **Company Evolution**: Paychex has transitioned from a traditional service bureau to a tech-enabled company, enhancing its advisory services [13][14] - **Market Positioning**: The company aims to provide comprehensive, flexible, and innovative Human Capital Management (HCM) solutions, catering to various business sizes and needs [17][18] Acquisition Insights - **Paycor Acquisition**: The acquisition of Paycor is expected to expand Paychex's Total Addressable Market (TAM) by $10 billion, bringing the total TAM to approximately $100 billion. This acquisition strengthens Paychex's capabilities in the upmarket and enhances its product suite [18][31][40] - **Cross-Selling Opportunities**: There are significant cross-selling opportunities between Paychex's and Paycor's products, particularly in advisory services and workforce management [37][39] Technology and Innovation - **Tech Stack Modernization**: Paychex has invested heavily in technology modernization, focusing on both front-end user experience and back-office operations. The integration of Paycor is expected to enhance these capabilities further [66][70] - **AI Utilization**: The company has been leveraging AI for customer service and retention, with a focus on intelligent pricing and data analytics to improve client interactions [79][81][88] Financial Performance - **Retention Rates**: Paychex has achieved the highest retention rates in its history, attributed to the breadth of its products and services, which allow flexibility as client needs evolve [28][30] - **Profitability and Growth**: The company maintains a high "Rule of 40" standard, indicating a balance between growth and profitability. Paychex aims to continue growing revenue while driving costs down through automation and efficiency improvements [54][96] Challenges and Market Dynamics - **Competitive Landscape**: The HR tech industry is becoming increasingly competitive, with numerous startups and tech companies entering the market. Paychex believes its comprehensive data set and established market presence provide a competitive advantage [25][88] - **PEO Performance**: Paychex has been outperforming competitors in the Professional Employer Organization (PEO) space, focusing on technology and HR-centric solutions to address small and mid-sized businesses' challenges [100][107] Conclusion - **Long-Term Vision**: Paychex is committed to a long-standing tradition of profitable growth, with a focus on enhancing shareholder value through dividends and stock appreciation [110]

Financial Data and Key Metrics Changes - Total revenue for the third quarter increased by 5% to $1.5 billion, with a 6% growth excluding the impact of the discontinued ERTC program [22][24] - Diluted earnings per share rose by 4% to $1.43, while adjusted diluted earnings per share grew by 8% to $1.49 [24] - Adjusted operating margins increased by approximately 180 basis points to 46.9% due to improved productivity and cost discipline [24] Business Line Data and Key Metrics Changes - Management Solutions revenue increased by 5% to $1.1 billion, driven by growth in the number of clients and higher revenue per client [23] - PEO and Insurance Solutions revenue grew by 6% to $365 million, primarily due to an increase in average worksite employees [23] - Interest on funds held for clients decreased by 2% to $43 million, attributed to lower average interest rates [23] Market Data and Key Metrics Changes - Client retention improved, with losses down across all employee size segments, and revenue retention remained above pre-pandemic levels [14] - The pace of U.S. job growth has moderated, with customer employment levels softer than expected due to weather-related challenges and lower bonus checks [19][44] - Year-to-date checks per client remained flat compared to the prior year, indicating stable labor market conditions [19] Company Strategy and Development Direction - The company is focused on integrating the acquisition of Paycor, which is expected to strengthen its competitive position and enhance its HCM portfolio [10][11] - Plans to operate Paycor as a standalone business unit while leveraging synergies to achieve cost efficiencies exceeding $80 million [13][29] - Continued investments in automation and technology are aimed at boosting efficiency and driving innovation in HR solutions [9][15] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the acquisition of Paycor and its potential to be accretive to adjusted earnings per share next fiscal year [29] - The macro environment remains stable, with strong retention performance and improvements in client losses year over year [84] - Management acknowledged the challenges posed by natural disasters and economic fluctuations but remains confident in the company's value proposition [19][83] Other Important Information - The company was named one of Fortune's most innovative companies for the third consecutive year, reflecting its commitment to becoming a digitally driven HR leader [15] - The company has made significant progress in integrating Paycor and is focused on ensuring a smooth transition for clients and employees [60] Q&A Session Summary Question: Updates on preference between ASO and PEO models - Management noted that both ASO and PEO models are performing strongly, with no significant switch in preference observed [35][37] Question: Client hiring lower than expected - Management indicated that hiring was broadly based, with some specific impacts from natural disasters in California [43] Question: Expectations for revenue synergies from Paycor acquisition - Management is optimistic about revenue synergies but emphasized the need to finalize integration before providing detailed guidance [56][58] Question: Changes in demand environment - Management reported consistent demand levels, with strong bookings and a solid pipeline going into Q4 [82] Question: Pricing power in a potential macro downturn - Management expressed confidence in their pricing power, indicating that they can maintain strong revenue per client even in downturns [96][98]

Financial Data and Key Metrics Changes - Total revenue for the third quarter increased by 5% to $1.5 billion, with a 6% growth excluding the impact of the discontinued ERTC program [22][24] - Diluted earnings per share rose by 4% to $1.43, while adjusted diluted earnings per share grew by 8% to $1.49 [24] - Adjusted operating margins increased by approximately 180 basis points to 46.9% due to improved productivity and cost discipline [24] Business Line Data and Key Metrics Changes - Management Solutions revenue increased by 5% to $1.1 billion, driven by growth in the number of clients and higher revenue per client [23] - PEO and Insurance Solutions revenue grew by 6% to $365 million, primarily due to an increase in average worksite employees [23] - Interest on funds held for clients decreased by 2% to $43 million, attributed to lower average interest rates [23] Market Data and Key Metrics Changes - Client retention improved, with losses down across all employee size segments, and revenue retention remained above pre-pandemic levels [14] - The overall checks per client remained flat compared to the prior year, indicating stable U.S. labor market conditions [19][20] Company Strategy and Development Direction - The company is focused on integrating the pending acquisition of Paycor, which is expected to enhance its competitive position and expand its customer base [10][11] - The acquisition is anticipated to yield over $80 million in cost synergies and be accretive to adjusted earnings per share in the next fiscal year [13][29] - The company aims to leverage AI and technology to drive innovation in human capital management solutions [15][16] Management's Comments on Operating Environment and Future Outlook - The management noted that U.S. job growth has moderated but remains stable, with some impacts from weather-related challenges and lower bonus checks [19] - The company expects total revenue growth for the fiscal year to be in the range of 4% to 5.5%, primarily due to headwinds from the expiration of the ERTC program [27][28] - Management expressed optimism about the future, citing strong client retention and a solid pipeline for the upcoming quarter [20][85] Other Important Information - The company was recognized as one of Fortune's most innovative companies for the third consecutive year, reflecting its commitment to innovation [15] - Paychex was named one of the world's most ethical companies for the seventeenth time, highlighting its corporate values and community impact [18] Q&A Session Summary Question: Updates on preference between ASO and PEO models - Management indicated that both ASO and PEO models are performing strongly, with no significant preference shift noted [34][37] Question: Client hiring lower than expected - Management clarified that the hiring slowdown was broad-based, with specific impacts from natural disasters in California and lower bonus distributions [43] Question: Expectations for revenue synergies from Paycor acquisition - Management is optimistic about revenue synergies but emphasized the need to finalize integration before providing detailed guidance [46][56] Question: Pricing power in a potential macro downturn - Management expressed confidence in their pricing power, noting strong price realization in the third quarter [98][100]