Workflow
Pega Customer Service
icon
Search documents
Is Pegasystems (PEGA) the Best Overlooked AI Stock to Buy Now?
Yahoo Finance· 2025-10-23 10:47
Pegasystems Inc. (NASDAQ:PEGA) is among the overlooked AI stocks to buy now. On October 15, 2025, Rosenblatt reiterated its ‘Buy’ rating on Pegasystems Inc. (NASDAQ:PEGA) and raised the price target to $65 from $61, suggesting a potential upside of about 16%. This revision in outlook comes as the company plans to report its third-quarter earnings on October 21, after the market closes, with an earnings call the next morning. The analyst expects strong adoption of the Blueprint offering, which is expected ...
Customer Relationship Management (CRM) Market Set to Reach USD 248.48 Billion by 2032| SNS Insider
GlobeNewswire News Room· 2025-03-19 14:00
Market Overview - The Customer Relationship Management (CRM) market was valued at USD 80.01 billion in 2023 and is projected to reach USD 248.48 billion by 2032, growing at a CAGR of 13.45% from 2024 to 2032 [1][3]. Key Growth Drivers - Growth in the CRM market is driven by compliance needs and privacy laws shaping data protection and operational efficiency [3]. - Increasing demand for customized customer experiences, enhanced business efficiency, and higher customer involvement are key factors [4]. - Next-generation technologies such as AI, ML, and big data analytics are facilitating predictive analytics and targeted marketing, leading to further CRM penetration [4]. Market Segmentation By Component - Software holds a commanding 74.8% share of the CRM market in 2023, integral to modern customer management [5]. - The service segment is expected to experience the fastest growth due to increasing demand for implementation, customization, and consulting services [6]. By Deployment - Cloud-based CRM solutions captured 58.7% of the market share in 2023, favored for their flexibility, scalability, and cost-efficiency [7][8]. - On-premise CRM is projected to grow rapidly from 2024 to 2032, driven by businesses seeking greater control over their data [9]. By Solution - Customer service accounted for 24.2% of the CRM market share in 2023, critical for enhancing customer satisfaction and loyalty [10]. - CRM analytics is forecasted to grow at the fastest rate from 2024 to 2032, driven by the increasing importance of data-driven decision-making [11]. By End Use - The retail sector dominated the CRM market with a 24.7% share in 2023, focusing on boosting customer engagement and improving sales processes [12]. - The IT & Telecom sector is expected to experience the fastest CAGR from 2024 to 2032, fueled by increasing demand for automation and customer management solutions [13]. Regional Analysis - North America led the CRM market in 2023 with a 44.7% share, attributed to high adoption of advanced technologies and early embrace of cloud solutions [17]. - Asia Pacific is projected to grow at the fastest rate from 2024 to 2032, driven by rapid digitalization and increasing CRM investments [18].