American Express Company (NYSE:AXP) 2026 Conference Summary Company Overview - **Company**: American Express Company (AXP) - **Date of Conference**: February 10, 2026 - **Key Speaker**: Christophe Le Caillec, CFO Key Points Industry and Market Performance - **Consumer Spending**: Global spend growth remained strong at 7% to 8% throughout the year, with an uptick in the second half of 2025 [6][7] - **Travel and Entertainment**: Notable growth in travel and entertainment spending, particularly front-of-cabin travel at 9% and luxury lodging at 12% [6] - **Holiday Shopping**: Holiday shopping season saw a 9% increase, with Platinum card members spending up 12% [7] Financial Health - **Consumer Credit Metrics**: American Express reported very low write-off and delinquency rates, indicating a strong consumer balance sheet [7] - **Fee Performance**: The company has seen strong performance in fee income, particularly from premium products, which supports the business model [8] Card Acquisition and Strategy - **New Card Acquisitions**: There was a sequential decline in new cards acquired from Q3 to Q4 2025, but this was attributed to the non-linear nature of marketing programs [22][25] - **Focus on Fee-Paying Cards**: The strategy emphasizes acquiring fee-paying card members rather than maximizing the number of new cards [25] - **Average Fee Increase**: The average fee paid per account increased significantly due to high demand for premium products, particularly the Platinum Card [23][24] Product Development and Engagement - **Platinum Card Refresh**: The recent refresh of the Platinum Card has been more successful than previous refreshes of Gold and Delta cards, with strong demand and engagement metrics [29] - **Travel Bookings**: A 30% increase in travel bookings was reported, attributed to the new Platinum value proposition [32] - **Engagement Metrics**: High retention rates of 99% for consumer cards and 98% for small business cards were noted [31] International Growth - **International Market**: International growth is a major source of revenue, with a focus on premium products and younger demographics, particularly Gen Z and millennials [55] - **Market Share**: American Express holds about 6% market share in major international markets, indicating significant growth potential [56] Technology and Operational Efficiency - **Tech Investments**: The company plans to reach $5 billion in annual tech spend, focusing on AI and operational efficiencies [70] - **Operational Efficiency**: Operating expenses as a ratio to revenue decreased from 26% to 22% over three years, highlighting improved operational leverage [72] Valuation and Shareholder Returns - **Stock Buybacks**: The company is committed to returning capital to shareholders through stock buybacks, with a focus on maintaining a strong return on equity of 36% [86][87] - **EPS Growth Guidance**: American Express is guiding towards mid-teens EPS growth, supported by strong credit profiles and business momentum [86] Regulatory Environment - **Credit Card Competition Act**: The company maintains a neutral stance on the Credit Card Competition Act, indicating that it does not expect significant impacts on its business model [10][14] Additional Insights - **Consumer Behavior**: The company noted that younger consumers prefer digital interactions, with 63% of Gen Z interactions occurring online compared to only 13% for Baby Boomers [79] - **Lending Innovations**: The introduction of features like "Pay Over Time" has contributed significantly to balance growth, meeting the revolving needs of premium card members [48][52] This summary encapsulates the key insights and metrics discussed during the American Express conference, highlighting the company's strong performance, strategic focus on premium products, and commitment to shareholder value.

Core Insights - Making only minimum payments on credit cards can lead to significant long-term debt accumulation, despite providing short-term financial flexibility during hardships [1][4][20] - The percentage of credit card accounts making only minimum payments reached a 12-year high of 11.04% at the end of 2024, indicating a growing trend among consumers [7] Minimum Payment Overview - A minimum credit card payment is typically between 1% to 5% of the statement balance, or a flat dollar amount, depending on the card issuer [3][9] - Paying only the minimum amount due helps avoid late fees but does not prevent debt accumulation, as remaining balances accrue interest [4][21] Financial Strategies - It is advisable to pay more than the minimum whenever possible to avoid high-interest debt [4][8] - In times of financial strain, making minimum payments can provide temporary relief, but consumers should have a plan to return to full payments [5][7] Consequences of Minimum Payments - Paying only the minimum can lead to accruing interest rates as high as 20% to 30% APR, significantly increasing the total debt over time [23] - Missing payments can result in late fees up to $41 and potential damage to credit scores due to reported delinquencies [16][19] Grace Period Implications - Credit cards typically offer a grace period on purchases, which can be lost if the total balance is not paid in full, leading to immediate interest charges on new purchases [24][25]

Core Insights - American Express Company (AXP) is adapting to the Buy Now Pay Later (BNPL) trend by integrating it into its existing card services rather than resisting it [1][4] - The company's 'Plan It' feature allows cardholders to split purchases of $100 or more into manageable monthly payments, enhancing the cardholder experience with rewards and benefits [2][8] - American Express is collaborating with various companies to strengthen its presence in the digital shopping landscape, showcasing that traditional financial institutions can innovate and grow within the BNPL space [3][4] Financial Performance - American Express achieved a 98% spend retention rate, with network volume increasing by 7% year over year in Q2 2025, indicating strong customer loyalty and growth [4][8] - The forward price-to-earnings ratio for American Express is 18.4X, which is lower than the industry average of 20.6, suggesting a potentially attractive valuation [10] - The Zacks Consensus Estimate for American Express' 2025 earnings is projected at $15.26 per share, reflecting a 14.3% increase from the previous year [11] Competitive Landscape - Competitors in the BNPL space include PayPal Holdings, which reported a 6% year-over-year growth in total payment volume and a 2% increase in active accounts to 438 million in Q2 2025 [5] - Affirm Holdings is focusing on higher-ticket purchases and reported a 23% year-over-year increase in active consumers, along with a 36% growth in gross merchandise volume in Q3 2025 [6]