Key highlights Q1 2025 consolidated revenue of €258 million, down 1.1% on a reported basis, including the contribution of Package Concierge, and down 2.5% organically(1)Continued good momentum in Digital and Lockers, with double-digit growth in subscription-related revenueLow point in the renewal cycle of mail equipment installed base, as expectedPositive current EBIT evolution supported by all three Solutions Acceleration of digital financial automation strategy in Europe with the acquisition of Serensia, ...

Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personalized, omnichannel customer interactions. The extended AI is part of the latest release of Quadient Inspire, an industry-leading customer communications management (CCM) solution, and represents Quadient’s continued investment in transforming the way businesses dynamically communicate with cu ...

Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, shared today that businesses are increasingly turning to digital solutions to meet rising customer expectations for modern, multichannel communication. This shift is driving tangible growth: in fiscal year 2024, Quadient recorded a record 11% increase in cross-sales of its Digital automation solutions within its Mail customer base. This growth highlights a broader shift in customer engagement s ...

Core Insights - Quadient has maintained its leadership position on the Aspire Leaderboard, which evaluates vendors in the customer communications management (CCM) and customer experience management software sectors [1][2] - The company has seen an increase in its scores for "overall strategy" and "ability to execute," remaining a Leader in four market segments for 2025 [2] Company Performance - Quadient has secured large contracts in the healthcare and insurance sectors, focusing on automating core processes, particularly through AI [3] - The company is transitioning customers from legacy systems using its InspireXpress platform and competitor-specific conversion tools [3] - Quadient's CCM solutions, including Quadient Inspire Evolve and the upcoming Quadient Inspire Flex, offer a 'bring your own' AI model approach to enhance customer safety [3] Product Innovation - Quadient Inspire is recognized as a high-performance platform that enables organizations to create and deliver omnichannel customer communications [3] - The platform supports complex, high-volume production jobs in regulatory-driven industries while providing hyper-personalized digital interactions [3] - The company emphasizes continuous innovation, leveraging AI for meaningful digital interactions, sentiment analysis, and auto-generation of translated content [4]