Raymond James Financial (NYSE:RJF) Q1 2026 Earnings call January 28, 2026 05:00 PM ET Company ParticipantsButch Oorlog - CFOCraig Siegenthaler - Managing Director and the North American Head of Diversified FinancialsDevin Ryan - Director of Financial Technology ResearchKristie Waugh - SVP of Investor RelationsPaul Shoukry - CEOConference Call ParticipantsBen Budish - Senior Equity AnalystBill Katz - Senior Equity AnalystBrennan Hawken - Managing Director and Senior Equity AnalystDan Fannon - Managing Direct ...

Core Insights - Raymond James has launched a proprietary digital AI operations agent named Rai, which utilizes natural language processing and generative AI to provide curated answers and guidance for operational questions [1][2] - The implementation of Rai is part of a broader strategy to enhance service models and maintain personal relationships within the firm, with plans for an enterprise-wide rollout following a successful pilot [2][3] AI Strategy and Investment - The company is committed to a multi-year investment in AI tools, with an annual budget of $1.1 billion dedicated to technology advancements that foster innovation and solutions across the enterprise [4] - Rai is designed to learn from user interactions, providing a personalized experience while ensuring human oversight in decision-making processes [2][3] AI Utilization and Development - There are over 10,000 regular users of conversational AI within the firm, indicating high associate utilization rates [3] - The development team is generating approximately 3.2 million lines of code monthly under AI supervision, showcasing the scale of AI integration in the company's operations [3] Additional AI Tools - Recent enhancements include a CRM AI note assistant for optimizing note-taking and identifying action items, Zoom AI meeting summaries for tracking activities, and generative AI search capabilities for improved internal knowledge database queries [6]

Are you ready to hand over control of your portfolio to artificial intelligence? Fahad Hassan, cofounder and CEO of AI-powered wealth management platform Range, thinks you should seriously consider it. Most Read from Fast Company Hassan’s five-year-old company is introducing “Rai,” a new proprietary AI wealth advisor that, he believes, will give a huge swath of American households access to the sophisticated advice and planning that was traditionally only accessible to those with sky-high net worths. “R ...