Financial Data and Key Metrics Changes - Fourth quarter revenue reached $248 million, a 22% year-over-year increase, while full-year revenue was $951 million, representing 20% year-over-year growth [4][15] - Non-GAAP operating margin for the fourth quarter was 24.9%, compared to 20.2% last year, and for the full year, it was 24.7%, down from 25.2% last year [17] - Core revenue, now referred to as subscription services revenue, was $56 million in the fourth quarter, a 17% year-over-year increase [15][16] Business Line Data and Key Metrics Changes - Subscription services revenue for the full year was $211 million, representing 17% growth year-over-year [16] - Fourth quarter revenue from value-added services grew 20% year-over-year to $185 million, driven by increased adoption of various services [16] - Full year value-added services revenue was $722 million, representing 19% growth year-over-year [17] Market Data and Key Metrics Changes - The company managed approximately 9.4 million units from 22,096 customers, compared to 8.7 million units from 20,784 customers a year ago, reflecting an 8% increase in units and a 6% increase in customers [16] - Adoption of premium tiers, Plus and Max, exceeded 25%, indicating success in capturing both SMB and upmarket customers [10] Company Strategy and Development Direction - The company focuses on three strategic pillars: Differentiate to Win, Deliver Performance Efficiently, and Great People and Culture [7][11][12] - The introduction of agentic AI capabilities aims to transform property management into performance management, enhancing customer workflows and operational efficiency [7][10] - The company is positioned to lead the transition towards a unified platform that reduces software fragmentation and enhances customer experience [6] Management's Comments on Operating Environment and Future Outlook - Management noted that while 81% of managers feel positive about the market, rising operating costs and pressure on occupancy rates remain challenges [5] - The 2026 financial outlook anticipates annual revenue between $1.1 billion and $1.12 billion, with a midpoint growth rate of 17% [19] - Management emphasized the importance of innovation and execution in achieving customer performance and maintaining a competitive edge [20] Other Important Information - The company ended 2025 with 1,702 employees, a 4% increase from the previous year, reflecting growth in various functional areas [18] - The company has been recognized on Forbes' America's Most Successful Mid-Cap Companies and Time Magazine's America's Growth Leaders, validating its strategic momentum [4] Q&A Session Summary - No specific questions and answers were provided in the content, thus this section is not applicable.

Financial Data and Key Metrics Changes - Fourth quarter revenue reached $248 million, a 22% year-over-year increase, while full-year revenue was $951 million, representing 20% year-over-year growth [4][15] - Non-GAAP operating margin for the fourth quarter was 24.9%, compared to 20.2% last year, and for the full year, it was 24.7%, down from 25.2% last year [17] - Core revenue, now referred to as subscription services revenue, was $56 million in the fourth quarter, a 17% year-over-year increase [15][16] Business Line Data and Key Metrics Changes - Subscription services revenue for the full year was $211 million, representing 17% growth year-over-year [16] - Fourth quarter revenue from value-added services grew 20% year-over-year to $185 million, driven by increased adoption of FolioGuard, FolioScreen, and online payments [16] - Full year value-added services revenue was $722 million, representing 19% growth year-over-year [17] Market Data and Key Metrics Changes - The company managed approximately 9.4 million units from 22,096 customers, compared to 8.7 million units from 20,784 customers a year ago, reflecting an 8% increase in units and a 6% increase in customers [16] - In the second half of 2025, over 500,000 units were added to the platform, with adoption of premium tiers exceeding 25% [10] Company Strategy and Development Direction - The company focuses on three strategic pillars: Differentiate to Win, Deliver Performance Efficiently, and Great People and Culture [7][11][12] - The introduction of agentic AI capabilities aims to transform property managers into performance managers, enhancing operational efficiency and customer experience [7][10] - The company is positioned to lead the transition towards a unified platform that reduces software fragmentation and enhances user experience [6] Management's Comments on Operating Environment and Future Outlook - Management noted that while 81% of managers feel positive about the market, rising operating costs and occupancy rate pressures remain challenges [5] - The 2026 guidance for annual revenue is projected to be between $1.1 billion and $1.12 billion, with a midpoint growth rate of 17% [19] - Management emphasized the importance of innovation and execution in achieving customer performance and maintaining a competitive edge [20] Other Important Information - The company has been recognized on Forbes' America's Most Successful Midcap Companies and Time Magazine's America's Growth Leaders, validating its strategy and momentum [4] - The company ended 2025 with 1,702 employees, reflecting a 4% increase from the previous year, indicating ongoing investment in innovation and sales capacity [18] Q&A Session Summary - No specific questions and answers were provided in the content, thus this section is not applicable.

Financial Data and Key Metrics Changes - Fourth quarter revenue reached $248 million, a 22% year-over-year increase, while full-year revenue was $951 million, representing 20% year-over-year growth [4][15] - Non-GAAP operating margin for the fourth quarter was 24.9%, compared to 20.2% last year, and for the full year, it was 24.7%, down from 25.2% last year [17] - Core revenue, now referred to as subscription services revenue, was $56 million in the fourth quarter, a 17% year-over-year increase [15][16] Business Line Data and Key Metrics Changes - Subscription services revenue for the full year was $211 million, representing 17% growth year-over-year [16] - Fourth quarter revenue from value-added services grew 20% year-over-year to $185 million, reflecting greater adoption of various services [16][17] - Full-year value-added services revenue was $722 million, representing 19% growth year-over-year [17] Market Data and Key Metrics Changes - The company managed approximately 9.4 million units from 22,096 customers, compared to 8.7 million units from 20,784 customers a year ago, representing an 8% increase in units and a 6% increase in customers [16] - Adoption of premium tiers, Plus and Max, exceeded 25%, indicating success with both SMB and upmarket customers [10] Company Strategy and Development Direction - The company focuses on three strategic pillars: Differentiate to Win, Deliver Performance Efficiently, and Great People and Culture [6][11] - The introduction of AI-native features aims to transform property management into performance management, enhancing customer operations [6][9] - The company is positioned to lead the transition towards a unified platform that reduces fragmentation and enhances customer experience [5][10] Management's Comments on Operating Environment and Future Outlook - Management noted that while 81% of managers feel positive about the market, rising operating costs and pressure on occupancy rates remain challenges [5] - The 2026 guidance for annual revenue is projected to be between $1.1 billion and $1.12 billion, with a midpoint growth rate of 17% [19] - Management emphasized the importance of innovation and execution in achieving customer performance and business growth [20] Other Important Information - The company has been recognized on Forbes' America's Most Successful Midcap Companies and Time Magazine's America's Growth Leaders, validating its strategy and momentum [4] - The company ended 2025 with 1,702 employees, reflecting a 4% increase from the previous year, indicating growth in various functional areas [18] Q&A Session Summary - No specific questions and answers were provided in the content, thus this section is not applicable.

Financial Data and Key Metrics Changes - In Q3 2025, revenue reached $249 million, reflecting a 21% year-over-year growth, while the non-GAAP operating margin was 23.5% [4][17] - Core Solutions revenue was $54 million, a 17% year-over-year increase, driven by new customer acquisition and growth in units under management [17] - Non-GAAP operating margin decreased from 28.7% last year to 23.5% this year, primarily due to an additional expense of approximately $13 million related to the corporate bonus plan [18][19] Business Line Data and Key Metrics Changes - Revenue from value-added services grew 22% year-over-year to $192 million, attributed to increased adoption of risk mitigation services and online payments [17][18] - The company managed approximately 9.1 million units from 21,759 customers, up from 8.5 million units from 20,403 customers a year ago, indicating a 7% increase in both units and customers [17] Market Data and Key Metrics Changes - The company is experiencing significant growth in the property management sector, with a focus on transitioning from task efficiency to real estate performance management [5][8] - Research indicates that property management businesses spend 42% of their time on routine work and 24% on reactive tasks, highlighting the need for improved efficiency [5] Company Strategy and Development Direction - The company aims to differentiate itself by creating systems that work alongside users, focusing on real estate performance management [8][10] - The introduction of RealmX Performers, an AI-driven system, is designed to enhance productivity and optimize business goals for property managers [9][10] - The strategic pillars include differentiating to win, delivering performance efficiently, and fostering a strong company culture [15][18] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the challenges in the property management industry, including external market pressures and the need for unified technology solutions [5][8] - The company anticipates annual revenue guidance for 2025 to be between $945 million and $950 million, reflecting a growth rate of 19% [20][21] Other Important Information - The company has been recognized on Fortune's Future 50 and Best Workplaces in Technology lists, emphasizing its potential for growth and strong company culture [15][16] - The partnership with Procore allows customers to manage real estate development and construction operations seamlessly within the AppFolio platform [11] Q&A Session Summary - No specific questions and answers were provided in the content, thus this section is not applicable.

Core Insights - AppFolio Inc. has launched a significant strategic shift with its Real Estate Performance Management platform, which utilizes AI to enhance property management efficiency [1][2] - The new platform features three integrated layers: record, action, and growth, aimed at optimizing leasing, maintenance, and resident engagement [1] - The introduction of AI-powered modules, Realm-X Performers, automates leasing processes, manages maintenance requests, and improves communication related to leases and payments [2][3] Company Overview - AppFolio Inc. is a California-based SaaS company that provides cloud software solutions for the real estate industry, focusing on unifying leasing, accounting, communication, and maintenance workflows [3] - The company is increasingly integrating AI and adopting a mobile-first design to modernize real estate operations [3]

Core Insights - AppFolio has introduced Real Estate Performance Management, a new approach aimed at enhancing performance across the property management industry for all stakeholders, including residents, owners, and investors [4][8] - The traditional focus on task efficiency is no longer sufficient; the industry must shift towards delivering real performance outcomes [5][8] - The AppFolio Performance Platform is built on AI-native architecture, enabling seamless workflows and empowering teams to focus on higher-value tasks [7][9] Performance Platform Features - The platform captures data as a unified source of truth, ensuring all property, resident, and vendor information is securely stored and accessible [6] - It automates repetitive tasks through agentic tools, enhancing operational efficiency and effectiveness [6][9] - The system of growth unlocks future success opportunities by continually optimizing processes with intelligence from the data captured [7] Realm-X Performers - AppFolio has launched Realm-X Performers, which include Realm-X Leasing Performer and Realm-X Maintenance Performer, designed to automate workflows and improve service delivery [10][11] - The Realm-X Leasing Performer accelerates the lead-to-lease lifecycle, while the Maintenance Performer enhances service intake and triage, improving communication and issue resolution [10][11] Resident Onboarding Innovations - AppFolio introduced Resident Onboarding Lift to streamline the move-in process, enhancing resident satisfaction and retention [12][13] - The onboarding innovations provide property managers with greater visibility and create shared value for all stakeholders [12][13] - Insights from the 2025 AppFolio Renter Preferences Report indicate that 75% of residents face challenges during move-in, and satisfaction with the move-in process significantly impacts overall satisfaction with property management [17]