Summary of Zurich Insurance Group's 2025 Capital Markets Day Company Overview - **Company**: Zurich Insurance Group - **Event**: 2025 Capital Markets Day - **Date**: November 18, 2025 Key Points Strategic Update - The company is one year into a three-year plan and feels confident about its progress and targets, particularly in mid-market specialty life protection [3][4][5] - All three lines of business are performing as expected, with improved profitability and margins [4][5] - Retail business has returned to long-term profitability with strong growth [4][5] Financial Targets - Committed to delivering over $4.2 billion of POP (Profit on Premium) by 2027 and surpassing $10 billion in middle market gross written premium [5][6] - EPS (Earnings Per Share) compound growth is expected to exceed 9%, with cumulative cash remittances above $19 billion by 2027 [10][57] - Average ROE (Return on Equity) projected to be above 23% [10][56] Market Opportunities - Strong growth anticipated in infrastructure and construction sectors, particularly in Europe [11][12] - Increased demand for energy transition and renewables, with significant investments in AI and data centers [11][12] - The company is well-positioned to capitalize on supply chain repositioning and growing protection demand due to global welfare concerns [12] Organizational Changes - Organizational restructuring aims to enhance competitive advantage and focus on specialty and mid-market growth [13][14][15] - Specialty business is now organized as a global entity to better capture growth opportunities [14] - Life insurance division has been centralized to improve skill development and profitability [15] Specialty Business - Specialty business has grown to $9 billion, with construction and engineering being the largest segments [20][21] - The market for specialty is highly fragmented, providing significant growth opportunities [20] - The company aims to maintain superior financial performance in specialty, with a combined ratio in the mid-80% range [23] Middle Market Growth - The middle market is a $300 billion business growing at approximately 5%, with Zurich growing close to 10% [34] - The company has successfully expanded its middle market presence globally, particularly in the U.S. and Europe [35][36] Retail Business - Retail has shown significant growth and profitability, aided by improved pricing strategies and customer retention [40][41] - The company has successfully utilized AI to enhance retail performance and claims management [40][41] Life Insurance - Life insurance is a significant and growing segment, with a focus on bank partnerships and unit-linked business [45][46] - The life division is expected to maintain high profitability, contributing significantly to overall earnings [48] Farmers Business - Farmers is undergoing a transformation rather than a turnaround, focusing on management, distribution, and product quality [49][50] - The business is expected to grow at high single-digit rates, driven by an increase in policies in force [51][60] Conclusion - Zurich Insurance Group is on track to meet or exceed its 2027 targets, with strong performance across its business segments and a clear strategy for future growth [55][66]

Financial Data and Key Metrics Changes - The group gross written premium was $4.4 billion, down 1% from last year, reflecting targeted re-underwriting in insurance and careful portfolio mix management in reinsurance [7][15] - Operating income was $316 million compared to $630 million last year, primarily due to reserve adjustments [7][15] - The combined ratio for the quarter was 103.4%, with an attritional combined ratio of 89.6%, indicating strong underlying performance [7][15] Business Line Data and Key Metrics Changes - The reinsurance business reported gross written premium of $3.2 billion, down 2% year over year, with a combined ratio of 87%, improving year over year due to lower CAT losses and favorable prior year development [7][8][15] - The insurance segment saw gross premiums written increase by 2.7% in constant dollars to $1.1 billion, driven by strong growth in specialty and accident and health lines, offset by actions in U.S. casualty lines [17][18] Market Data and Key Metrics Changes - Market conditions in the reinsurance business, particularly in CAT-exposed lines, are expected to remain favorable through the January 1, 2026 renewal [8][10] - The company is a preferred partner in the reinsurance market, with no barriers to continued attractive capital deployment [8][10] Company Strategy and Development Direction - The company is exiting global retail insurance to focus on core reinsurance and specialty insurance businesses, which are expected to yield better returns on capital [4][12] - A comprehensive adverse development cover has been established for the North America insurance division, covering reserves for accident years 2024 and prior, to ensure past underwriting issues do not overshadow current performance [5][14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term prospects of core reinsurance and wholesale specialty operations, emphasizing a disciplined approach to capital deployment and risk management [6][10] - The company aims to maintain pricing momentum and improve risk selection in its insurance portfolio, with a significant portion of U.S. casualty business not renewed [9][10] Other Important Information - The company expects to take a pre-tax non-operating charge in the range of $250 million to $350 million associated with the transaction of selling renewal rights to AIG, recognized over 2025 and 2026 [12][13] - Shareholders' equity ended the quarter at $15.4 billion, with book value per share improving by 15.2% from year-end 2024 [21] Q&A Session Summary Question: What is the CAT load for the specialty business? - Management indicated that the CAT load is quite modest and very low relative to the overall insurance division burden [28][29] Question: What does the $2 billion of insurance gross written premiums mean in terms of capital liberation? - Management expects substantial capital release over time, with the renewal process taking place over the coming 12 months [30][35] Question: What is the plan for returning capital to shareholders? - Management views capital repatriation and share buybacks as attractive, especially given the stock trading below book value, and expects to unlock more capital for this purpose over time [38][39] Question: How confident is management about the casualty reserves in the reinsurance business? - Management expressed confidence that the casualty reserves in the reinsurance business will hold up, emphasizing the distinction between the performance of the insurance and reinsurance portfolios [50][52] Question: What are the pricing conditions for property reinsurance going forward? - Management characterized the environment as still favorable, with expectations of some pricing pressure but overall good pricing levels [56][58]