Workflow
Savings Insights
icon
Search documents
Amazon Debuts AI-Powered Tools for Business Clients
PYMNTS.comยท 2025-11-12 19:47
Core Insights - Amazon is launching AI-powered solutions aimed at enhancing business client operations, including the Amazon Business Assistant which offers personalized purchasing recommendations at no additional cost [2][3] - The Amazon Business Assistant learns from user interactions and provides insights based on purchase history, aiming to streamline the purchasing process for organizations [3] - Upcoming features for U.S. Business Prime members include Savings Insights, an analytics tool designed to identify buying trends and savings opportunities [4] Group 1: New Offerings - Amazon Business Assistant combines purchasing knowledge with conversational support to assist organizations in managing their accounts [2] - The assistant provides real-time recommendations to improve purchasing efficiency and is accessible via an icon on the Amazon Business account page [3] Group 2: Collaboration and Analytics - Amazon Business and AWS are collaborating with Deloitte to introduce solutions that optimize industrial buying and sourcing operations [4] - The Savings Insights feature aims to reduce the time spent on analyzing buying trends for U.S. Business Prime members [4] Group 3: Industry Trends - Small to medium-sized businesses (SMBs) are increasingly adopting AI tools to automate back-office functions, allowing them to compete with larger firms [5] - Business owners are utilizing AI for tasks such as invoice generation and payment tracking, significantly improving operational efficiency [6]