LOS ANGELES, Dec. 16, 2025 (GLOBE NEWSWIRE) -- ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, today released its first annual industry report focusing on AI in the Skilled Trades. The report surveyed over 1,000 contractors across multiple residential and commercial verticals and found that trades businesses are moving fast to adopt AI, and shaping how the next generation of field service companies operate. ServiceTitan’s inaugural report uncovers how AI is being adopted today, th ...

Core Insights - ServiceTitan released its 2025 Consumer Trends in the Trades Report, highlighting evolving homeowner preferences and spending behaviors, which can help contractors enhance customer satisfaction and loyalty [1][3] Industry Trends - Homeowners are increasingly seeking a five-star experience, emphasizing the importance of brand presence, digital convenience, and flexible payment options when selecting contractors [4] - The demand for convenience, personalization, and trust is growing, with homeowners expecting tailored communication and payment methods [2][4] Consumer Behavior - Checks as a payment method have declined from 59% in 2015 to 36% in 2024, indicating a shift towards modern payment experiences [4] - 80% of homeowners start their search for services online, yet many express dissatisfaction with the availability of trustworthy reviews and financing information [6] - 41% of consumers actively seek financing options, and contractors offering financing see 12% higher close rates and 13% higher average ticket sizes [6] Demographic Insights - Women are the primary decision-makers in 65% of remodeling projects, valuing trust, branding, and clear pricing [6] - Households earning over $100K annually are more likely to invest in home improvements, presenting growth opportunities for contractors [6] - The next generation of homeowners is more diverse, with 48% of Gen Z identifying as non-white, which is projected to influence future homeownership trends [6] Payment Preferences - 94% of home service customers own a credit card, with 90% using them regularly, reflecting a shift towards online payments and SMS-based invoicing [6] - The number of limited English proficiency households has nearly doubled from 1980 to 2021, indicating a need for contractors to cater to diverse linguistic backgrounds [6]

Core Insights - ServiceTitan has launched an integration with EagleView, enhancing the estimating and proposal capabilities for roofing and exterior contractors, which aims to streamline workflows and improve close rates [1][2][3] Company Overview - ServiceTitan is a cloud-based software platform designed to empower trades businesses, providing tools for business management and customer experience enhancement [5] - EagleView specializes in geospatial technology, offering a vast imagery library and property intelligence that covers 94% of the U.S. population, with over 300 patents [6] Integration Benefits - The integration allows contractors to access EagleView's precise aerial measurements directly within ServiceTitan, facilitating the creation of competitive bids and reducing costly errors [1][2] - Contractors can generate estimates four times faster using EagleView data, with a measurement accuracy of 98.77% compared to independent benchmarks, leading to improved proposal pricing efficiency [3][6] Industry Impact - This collaboration is expected to drive automation and efficiency across the roofing industry, enabling contractors to quote with confidence and scale their operations effectively [3]