Financial Data and Key Metrics Changes - Total revenue for Q3 FY2025 was $12.7 million, up from $12.1 million in Q3 FY2024, representing a year-over-year increase of approximately 5% [8] - Annual recurring revenue (ARR) reached $20.4 million, a 23% increase year-over-year [9] - Gross margin improved to 49.5%, a 430 basis point increase compared to the prior year [12] - Net income was $216,000 or $0.01 per diluted share, compared to $76,000 in the prior year [16] Business Line Data and Key Metrics Changes - Platform subscription revenue increased by 22% to $4.8 million, driven by growth in both B2B and B2C segments [8] - Transaction revenue decreased to $7.8 million from $8.2 million in the prior year, a decline of 4% [11] - B2B ARR experienced net incremental growth of $736,000, a record for the company [10] Market Data and Key Metrics Changes - The total active customer count decreased to 1,380 from 1,426 in the same period a year ago [12] - The company noted that budget cuts in government and academic institutions have not yet materially impacted churn or the sales pipeline [34] Company Strategy and Development Direction - The company is focusing on building a professional sales and renewal team as part of its long-term strategy [21] - Investments in sales and marketing are expected to drive predictable growth, with a focus on both B2B and B2C segments [42] - AI is central to the company's strategy, with ongoing development of AI-based products and features [24] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the ongoing revenue mix shift towards higher-margin SaaS revenue [19] - The company anticipates a strong finish in the final quarter of the fiscal year, despite potential declines in transaction revenue [19] - Management is monitoring the impact of budget cuts on academic library budgets but views it as an opportunity for their products [34] Other Important Information - The company achieved a new record for adjusted EBITDA at $1.4 million, compared to $961,000 in the prior year [17] - Cash flow from operations for the quarter was approximately $2.9 million, a significant increase from $2 million in the prior year [18] Q&A Session Summary Question: Thoughts on shifting gears to drive faster growth through sales and marketing - Management indicated that investments in sales and marketing are aimed at creating a predictable model for growth, particularly in B2B [42] Question: Potential of AI to streamline operations and lower costs - Management acknowledged the need to utilize AI for productivity enhancements and indicated plans to report on AI initiatives in future meetings [47] Question: Performance of new logo versus cross-sell teams - New logo teams performed well, contributing over half of total new bookings, with strong performance noted in both corporate and academic segments [54]