Financial Data and Key Metrics Changes - The company reported a subscription revenue mix of 99%, up from 88% in the same quarter last year, indicating a strong transition towards a pure SaaS model [47] - Gross margin improved to 89%, compared to 88% in Q3 of the previous year and 86% in the previous quarter, reflecting better cloud cost management and infrastructure scaling [48] - Earnings per share improved to negative $0.13, a significant gain from negative $0.34 in the same quarter last year, signaling effective cost controls and a recurring revenue model [50] Business Line Data and Key Metrics Changes - The company experienced a modest revenue decline to $1.1 million from $1.2 million in Q2, attributed to lower hardware-related sales as part of a strategy to phase out non-core components [50] - Operating expenses decreased to $4.8 million from $5.2 million in Q2, an 8% reduction, demonstrating operational efficiency while still investing in innovation [51] Market Data and Key Metrics Changes - The company operates in over 200 cities across 50 countries, serving over a million users, indicating a broad market presence [6] - Gartner recognized the company as a representative vendor in the 2025 market guide for workplace experience applications, highlighting its growing market influence [14] Company Strategy and Development Direction - The company aims to expand within its current customer base, particularly among Fortune 500 clients, by offering additional modules that can multiply ARR potential [62] - Strategic collaborations, such as with Noro and Google Cloud, are intended to extend the company's reach into immersive and agentic experiences [62] - The company is focused on maintaining cost discipline while investing in AI leadership, balancing growth with responsibility [63] Management's Comments on Operating Environment and Future Outlook - Management noted that AI in the workplace is now a board-level imperative, with a strong push for return-to-office mandates despite employee burnout [12][17] - The company is optimistic about the future, emphasizing that it is not just riding the AI wave but architecting it, aiming to define a new category in the enterprise platform space [63][64] Other Important Information - The company launched its Sky1.0 platform, which saw major performance gains, cutting space booking time by over 50% and enhancing colleague visibility [22] - A significant deployment at 30 Rock was highlighted, with 6,000 users on day one and a focus on dining features, which were particularly well-received [28][31] Q&A Session Summary Question: Update on kiosks, customer feedback, and deployment status - The company launched a kiosk product with a client in Silicon Valley, which is performing well and is set for global deployment across 14 campuses [67][68] - Three additional clients are in pilot phases, showing genuine interest in the kiosk's real-time engagement capabilities [70] - The deployment at 30 Rock was critical, with successful launches in multiple locations, and the client is eager to expand the kiosk trials [72][73]