Core Insights - Mavenir has won the prestigious "Customer Experience" award at the FutureNet Asia Awards 2025 for its AI-driven fraud and security suite, which enhances mobile user experience in the Asia-Pacific region [1][4][5] Group 1: Award Recognition - Mavenir's AI-driven fraud and security suite was recognized for its customer-centric innovation and measurable performance, contributing to enhanced trust between operators and users [3][5] - The FutureNet Asia Awards aim to honor excellence in automation and AI innovations within the telecommunications industry, with the winners announced during the FutureNet Asia conference held in Singapore [4] Group 2: Impact on Communication Service Providers (CSPs) - The integrated fraud and security suite provides proactive, AI-driven protection for CSPs, significantly reducing spam and fraud messages [2][3] - Globe Telecom in the Philippines reported a 67% reduction in intercepted spam and fraud messages, decreasing from 1.1 billion in Q1 2023 to 362.8 million in Q1 2024, with bank-related spam messages down 74% and customer-reported fraud messages down 44% [2] - TPG Telecom in Australia successfully intercepted nearly 19 million fraudulent voice calls in the first half of 2024, achieving a 280% increase in fraud interception compared to the same period in 2023 [2] Group 3: Technological Advancements - Mavenir's SpamShield and CallShield utilize advanced AI and machine learning technologies to provide comprehensive protection against various types of message fraud, achieving up to 90% interception of spam and fraudulent messages [3][5] - CallShield employs three specialized machine learning models and real-time behavioral analysis to achieve near-zero false positive rates, ensuring accurate protection without compromising user experience [3] Group 4: Cost Efficiency - The integrated fraud prevention suite enhances customer loyalty, reduces complaint volumes, and significantly improves cost efficiency, with reports indicating that a tier-one operator saves over $500,000 monthly in interconnect fees [4][5] Group 5: Company Overview - Mavenir is focused on building the future of networks through cloud-native and AI solutions, facilitating the automation and monetization of mobile networks for over 300 CSPs across more than 120 countries, serving over 50% of global users [7]