Student loan refinancing (SoFi Technologies)
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Rapid Customer Growth Powers Nu Holdings' Market Dominance
ZACKS· 2026-02-20 18:01
Core Insights - Nu Holdings Ltd. (NU) is effectively challenging traditional banking models through a growing and engaged customer base rather than just digital products [1] Customer Growth - In Q3 2025, Nu Holdings reached 127 million customers, with Brazil's adult population showing over 60% engagement in its banking ecosystem [2] - The company onboarded 4.3 million new customers in the quarter, marking a 16% year-over-year increase [2][8] Revenue Performance - Q3 revenues reached $4.2 billion, reflecting a 39% year-over-year growth, indicating successful scale and monetization strategies [3][8] Competitive Advantage - The compounding effect of customer growth leads to increased cross-selling opportunities and stronger network effects, positioning NU as a financial command center for users [4] - Customer growth is identified as the primary factor in Nu Holdings' success in the competitive fintech landscape [5] Competitive Landscape - Other fintech companies like SoFi Technologies and StoneCo are also significant players, with SoFi focusing on the U.S. market and StoneCo empowering small businesses in Brazil [6] Stock Performance and Valuation - NU's stock has surged 60% over the past year, outperforming the industry's 54% growth [7][8] - The stock trades at a forward price-to-earnings ratio of 19.01X, significantly above the industry average of 11.43X, with a Value Score of D [9]