Core Insights - The partnership between Shanghai Qianlang Intelligent Technology Co., Ltd. and Shangri-La Hotels marks the launch of humanoid service robots at the Shangri-La Hotel in Shanghai, making it the first hotel globally to employ humanoid robots as service staff and to utilize a combination of general and specialized robots for service [1][2] Group 1 - The humanoid service robots deployed include models such as XMAN-R1, S100, W3, C40, T10, and T3, each designed for specific tasks such as greeting guests, managing luggage, guiding guests, and cleaning [2] - The XMAN-R1 robot can assist guests by opening doors and engaging in interactive greetings, while the S100 is the first intelligent bellboy to integrate deeply with the Shangri-La hotel management system [2] - The W3 robot is responsible for guiding guests to their rooms and delivering food and hotel necessities, while the T10 and T3 robots handle food delivery in dining areas [2] Group 2 - The C40 cleaning robot combines sweeping, washing, and vacuuming functions, capable of adapting to various floor types and completing cleaning tasks autonomously [2] - The core driving force behind these humanoid service robots is the company's self-developed VLA model KOM2.0, which is the first of its kind in the service industry [2] - Additionally, the company has optimized the KEENON ProS model specifically for vertical markets such as hotels [2]