Core Insights - SurgePays, Inc. has launched ProgramBenefits.com, a platform aimed at converting verified benefit-qualified consumers into recurring revenue opportunities targeting the underserved and subprime consumer market [1][3][5] - The platform is a reengineered version of SurgePays' legacy LogicsIQ system, designed to create a scalable data monetization strategy [1][4] - The initiative is part of SurgePays' broader strategy to transform its consumer data ecosystem into a high-margin revenue growth engine [2][8] Company Strategy - The launch of ProgramBenefits.com is a direct execution of the company's Growth Marketing and Data Partnerships roadmap, which aims to connect individuals receiving government benefits to various products and services [3][5] - SurgePays is focused on monetizing verified consumer engagement at scale, utilizing advanced technology for consumer verification and data analytics [4][5][8] - The company aims to reduce customer acquisition costs while creating new revenue streams through its wireless brands and data assets [5][6] Market Position - SurgePays targets a significant market, with nearly 57% of U.S. consumers classified as underserved or subprime, equating to approximately 138 million adults [5][6] - The company is positioned to grow across both retail and online channels, evolving into a leading digital marketplace for underserved populations [7][8] - By leveraging its existing infrastructure, SurgePays can generate revenue from marketing qualified leads and convert consumers into wireless subscribers [4][5]

Financial Data and Key Metrics Changes - Third quarter 2025 revenue totaled approximately $18.7 million, an increase of 292% year-over-year compared to $4.8 million in Q3 2024, and over 62% sequentially [5][14] - Gross profit loss narrowed to $2.6 million in Q3 2025 from a loss of $7.8 million in Q3 2024, indicating an improvement in gross margin [14] - Loss from operations was $7 million in Q3 2025, down from $14.3 million in Q3 2024 [15] - Reported net loss for Q3 2025 was $7.5 million, translating to a loss per share of negative $0.38 [15] Business Line Data and Key Metrics Changes - Revenue from the MVNO brand, Torch Wireless, increased from virtually zero in Q3 2024 to $5.6 million in Q3 2025, driven by the Lifeline program [6] - Point of sale and prepaid services revenue rose to $13.1 million, a 177% increase year-over-year [7] - The Clearline SaaS platform is expected to achieve positive gross margins by the end of 2025 [14] Market Data and Key Metrics Changes - SurgePays has over 125,000 subscribers for Torch Wireless, growing from 20,000 subscribers since activation in June [6] - The subprime market has expanded from $100 million to approximately $137 million over the past four years, indicating a growing target market for the company [22][23] Company Strategy and Development Direction - The company is focused on integrating technology with a nationwide retail distribution network to serve underserved communities [4] - SurgePays aims to achieve profitability with minimal impact on the cap table and dilution, while targeting $225 million in revenue for 2026 [12][16] - A new Growth Marketing and Data Partnerships division has been launched to transform consumer data into a scalable, high-margin growth engine [17][18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to execute its strategy and navigate the industry, highlighting the importance of customer intelligence and marketing execution as competitive advantages [12][19] - The company is in "acceleration mode," with activation growth and expanding distribution supporting its confidence in creating significant shareholder value [19] Other Important Information - SurgePays is in advanced talks with national convenience store distributors to expand its retail footprint [9] - The partnership with Corpay aims to integrate Clearline's marketing tools into Corpay's payment processing solution, creating new revenue streams [11] Q&A Session Summary Question: Feedback from convenience store owners regarding the underserved market - Management noted that convenience store owners are open to new products and services, especially during uncertain times, creating opportunities for SurgePays [22][23] Question: Impact of consolidation among major convenience store brands - Management believes that the autonomy of store owners will remain intact despite consolidation, and they continue to build strong relationships with these owners [26][28]

Core Insights - SurgePays, Inc. reported a significant revenue increase of 292% year-over-year and 62% sequentially, reaching approximately $18.7 million for Q3 2025, and reiterated its revenue guidance of $225 million for 2026 [1][2][6] Financial Highlights - Q3 2025 net revenue was $18.7 million, compared to $4.8 million in Q3 2024, marking a 292% increase year-over-year and a 62% increase sequentially [5][17] - Gross profit loss improved to $(2.6) million from $(7.8) million in Q3 2024 [5] - Selling, General and Administrative (SG&A) expenses decreased to $4.2 million, down 32.5% year-over-year from $6.2 million in Q3 2024 [5] Operational Highlights - Torch Wireless, a Lifeline-subsidized brand, generated $5.6 million in revenue with over 125,000 subscribers [5] - LinkUp Mobile, the affordable prepaid wireless brand, launched in April and achieved over 95,000 recurring active subscribers by the end of Q3 2025 [5] - The company aims to expand its retail distribution network to 100,000 locations, leveraging both organic growth and new distribution agreements [5] Strategic Positioning - The company emphasizes its multi-channel growth platform, which integrates technology with a nationwide retail distribution network, targeting underserved communities [2][9] - SurgePays is focused on building a sustainable competitive advantage through its unique combination of telecom and fintech products [2][9] Future Guidance - SurgePays reaffirms its revenue guidance for 2026 at $225 million, supported by continued growth in Lifeline subscribers and expansion of its prepaid and retail distribution [6]

Financial Data and Key Metrics Changes - In 2024, the company reported revenues of $60.9 million, a decrease of 56% compared to $137.1 million in 2023, primarily due to the shutdown of the Affordable Connectivity Program (ACP) federal funding [19][20] - Gross loss was $14.3 million in 2024, compared to a gross profit of $35.6 million in 2023, significantly impacted by the end of ACP funding [21][24] - The net loss for 2024 was $45.7 million, translating to a loss per share of $2.39, adversely affected by the cessation of ACP [24] Business Line Data and Key Metrics Changes - The platform service revenue grew to $17.4 million in 2024 from $11.3 million in 2023, driven by a new sales director [20] - The top-up platform experienced over 300% revenue growth from Q1 to Q4 in 2024, indicating strong activation readiness [14] Market Data and Key Metrics Changes - The company has built a retail distribution network of nearly 9,000 convenience community stores nationwide, enhancing its market presence [8] - The company expects to ship 250,000 to 300,000 SIMs per month moving forward, reflecting strong demand [17][38] Company Strategy and Development Direction - The company aims to transition subscribers to either the non-subsidized MVNO business model (LinkUp Mobile) or into another subsidized program (Lifeline) [21][24] - A multiyear agreement with AT&T was announced, providing customers with access to the largest wireless network, which is expected to drive growth [16] - The company is focusing on a diversified revenue model, emphasizing the importance of not relying on a single revenue stream [10][12] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving over $200 million in revenue over the next twelve months, with expectations of exiting 2025 cash flow positive [18] - The management noted that economic conditions could lead consumers to seek value, which may benefit the company's offerings [70][72] Other Important Information - SG&A expenses increased by 57% year-over-year, primarily due to additional non-cash stock compensation for management [22] - The company is prioritizing cash allocation to finance the transition of subscribers and establish the Linco Mobile brand [26] Q&A Session Summary Question: Inquiry about SIM card orders and delivery - Management confirmed that SIM card activation was historically dependent on physical SIM cards, but now eSIM capabilities have been added to bypass physical cards [32] Question: Clarification on projected revenue of $200 million - The projected revenue of over $200 million is for the next twelve months starting from April 1, 2025 [39][43] Question: Economics and margin profile of SIM cards - The blended average margin for LinkUp Mobile is expected to be between $8 to $15 per subscriber, with various margins for different plans [50] Question: Composition of revenue target for the next twelve months - Over 50% of the projected revenue will come from the wireless segment, primarily from LinkUp Mobile and Lifeline [55] Question: Economic outlook for the working class - Management noted that economic tightness often leads consumers to seek value, which could positively impact the company's business [70][72] Question: Strategy for converting ACP customers - Approximately one-third of the 280,000 ACP customers have been converted to Lifeline, with efforts ongoing to transition the remaining customers [80][86]