Financial Data and Key Metrics Changes - In Q4 2025, GMV reached $6.3 billion, representing a year-over-year growth of 17.2% in U.S. dollars and 10.0% in FX-neutral terms [14] - For the full year, GMV reached $20.5 billion, up 12.1% in U.S. dollars and 12.9% in FX-neutral [15] - Subscription revenue in Q4 was $66.7 million, growing 12.2% year-over-year in U.S. dollars and 5.4% in FX-neutral [15] - Annual dollar churn remained broadly stable year-over-year, with net revenue retention at 99.5% in FX-neutral [15][16] - Existing stores' gross margin increased from 80% in 2024 to 82% in 2025, while operating margin reached 44%, a 1 percentage point increase year-over-year [16] Business Line Data and Key Metrics Changes - Customers generating over $250,000 in ARR reached 158, with revenue from this cohort up 13% year-over-year [6] - Subscription revenue from global markets grew 19.2% in FX-neutral, contributing 11.1% to total revenue [19] - Subscription gross profit in Q4 was $54.6 million, resulting in a gross margin of 81.8%, up from 78.8% in the same period of the prior year [19][20] Market Data and Key Metrics Changes - Global markets delivered 22% subscription revenue growth in 2025, with significant contributions from Europe [7] - Brazil's subscription revenue grew 12.2% in FX-neutral, while Latin America, excluding Brazil, grew 2.1% in FX-neutral [18] Company Strategy and Development Direction - The company is focusing on four growth levers: global expansion, B2B, retail media, and AI [5][11] - The strategy includes modernizing large enterprises with AI-ready capabilities and enhancing customer experiences through retail media [8][9] - The company aims to evolve from a platform that powers commerce to a multi-product AI-first platform [10][11] Management's Comments on Operating Environment and Future Outlook - Management acknowledged that recent growth has been below long-term ambitions due to external factors, including a challenging macro environment and elongated sales cycles [3][4] - The company remains focused on disciplined execution and believes it is well-positioned competitively despite current market challenges [6][11] - For Q1 2026, the company expects subscription revenue to grow at a mid-single-digit percentage rate on a FX-neutral basis [23] Other Important Information - The company announced a new $50 million share repurchase program for Class A shares [22] - Free cash flow reached $11.1 million in Q4, representing a 16.3% margin [22] Q&A Session Questions and Answers Question: Can you provide insights on the elongated sales cycle and any market intelligence regarding normalization? - Management noted that the elongation of sales cycles is a market-wide issue driven by macro scenarios and uncertainty around AI, with stable win rates and churn [30][31] Question: What are the main risks and opportunities of AI for the company? - AI is seen as a structural shift that enhances the company's ability to deliver value, with risks associated with not embracing the technological revolution [36][39] Question: How is the B2B pipeline evolving? - The B2B segment is gaining traction, with roughly half of new deals in the U.S. and EMEA being B2B related, effectively doubling the addressable market [51][52] Question: How does the company view capital allocation moving forward? - The company prioritizes long-term value creation while maintaining flexibility, with plans to invest in R&D and pursue strategic acquisitions [40][42] Question: What factors are critical for gaining traction in global expansion? - The company emphasizes the importance of brand recognition, partnerships, and product localization in its global strategy [62][66]

Financial Data and Key Metrics Changes - In Q4 2025, GMV reached $6.3 billion, representing a year-over-year growth of 17.2% in US dollars and 10.0% in FX-neutral [14] - For the full year, GMV reached $20.5 billion, up 12.1% in US dollars and 12.9% in FX-neutral [15] - Subscription revenue in Q4 was $66.7 million, growing 12.2% year-over-year in US dollars and 5.4% in FX-neutral [15] - For the full year, subscription revenue reached $234.9 million, growing 7.9% in US dollars and 9.5% in FX-neutral [15] - Net revenue retention was 99.5% in FX-neutral, with annual dollar churn remaining broadly stable year-over-year [15][16] - Existing stores' gross margin increased from 80% in 2024 to 82% in 2025, while operating margin reached 44% [16] Business Line Data and Key Metrics Changes - Customers generating over $250,000 in ARR reached 158, with revenue from this cohort up 13% year-over-year [6] - Subscription revenue from global markets grew 19.2% in FX-neutral, contributing 11.1% to total revenue [19] - Subscription revenue from Brazil grew 12.2% in FX-neutral, while Latin America excluding Brazil grew 2.1% [18] Market Data and Key Metrics Changes - Global markets delivered 22% subscription revenue growth in 2025, with significant contributions from partnerships in Europe [7] - B2B demand in the US and Europe is showing durable growth, with Mondelz launching B2B in Brazil [7][12] Company Strategy and Development Direction - The company is focusing on four growth levers: global expansion, B2B, retail media, and AI [5][22] - The strategy includes transitioning to an AI-first platform, enhancing product offerings, and maintaining a disciplined execution approach [10][11] - The company aims to evolve from a commerce platform to a multi-product AI-driven company [11] Management's Comments on Operating Environment and Future Outlook - Management acknowledges that recent growth has been below long-term ambitions due to external factors, including a challenging macro environment in Brazil and Argentina [3] - The company remains optimistic about its competitive positioning and the potential for growth through its strategic initiatives [7][23] - For Q1 2026, the company expects subscription revenue to grow at a mid-single-digit percentage rate on a FX-neutral basis [23] Other Important Information - Free cash flow reached $11.1 million in Q4, representing a 16.3% margin [22] - A new $50 million share repurchase program for Class A shares was announced [22] - The company executed a reorganization in sales and marketing to enhance efficiency and align investments with expected demand [21] Q&A Session Summary Question: Insights on the elongated sales cycle - Management noted that the elongation of sales cycles is due to macro scenarios and uncertainty around AI, with stable win rates and churn [30][31] Question: Drivers of gross margin gains - Gross margin gains in Q4 were primarily driven by AI automation in customer support, contributing to a 3 percentage point increase in subscription gross margin [32] Question: Risks and opportunities of AI - AI is seen as a structural shift, with opportunities in enhancing security and reliability, while risks involve not embracing the technological revolution [36][39] Question: Capital allocation strategy - The company prioritizes long-term value creation, with a focus on R&D investments and a disciplined approach to share buybacks [40][42] Question: Drivers for revenue growth back to double digits - The company identifies global expansion, B2B commerce, retail media, and AI as key growth drivers, with expectations for gradual acceleration in 2026 [48][50] Question: Evolution of the B2B pipeline - B2B is gaining traction, with roughly half of new deals in the US and EMEA being B2B related, effectively doubling the addressable market [51][52] Question: Competitive pressure from AI tools - Management believes that AI tools from large tech companies will enhance their software capabilities, positioning them favorably in the market [56][57] Question: Geographic investment prioritization - The company is shifting to a functional-oriented organizational structure to leverage AI capabilities globally, reducing the emphasis on regional approaches [63][66]

Financial Data and Key Metrics Changes - In Q4 2025, GMV reached $6.3 billion, representing a year-over-year growth of 17.2% in US dollars and 10.0% in FX-neutral terms [14] - For the full year, GMV reached $20.5 billion, up 12.1% in US dollars and 12.9% in FX-neutral [15] - Subscription revenue in Q4 was $66.7 million, growing 12.2% year-over-year in US dollars and 5.4% in FX-neutral [15] - For the full year, subscription revenue was $234.9 million, growing 7.9% in US dollars and 9.5% in FX-neutral [15] - Annual dollar churn remained broadly stable year-over-year, with net revenue retention at 99.5% in FX-neutral [15][16] - Existing stores' gross margin increased from 80% in 2024 to 82% in 2025, while operating margin reached 44% [16] Business Line Data and Key Metrics Changes - Customers generating over $250,000 in ARR reached 158, with revenue from this cohort up 13% year-over-year [5] - Subscription revenue from global markets grew 19.2% in FX-neutral, contributing 11.1% to total revenue [19] - Subscription revenue in Brazil grew 12.2% in FX-neutral, while Latin America excluding Brazil grew 2.1% [18] Market Data and Key Metrics Changes - Global markets delivered 22% subscription revenue growth in 2025, with significant contributions from Europe [6] - B2B demand in the US and Europe is showing durable growth, with half of new deals in these regions being B2B related [46] Company Strategy and Development Direction - The company is focusing on four growth levers: global expansion, B2B, retail media, and AI [5][22] - The strategy includes a disciplined execution plan to improve growth and profitability while investing in R&D for AI transformation [10][22] - The company aims to evolve from a commerce platform to a multi-product AI-first platform [11] Management's Comments on Operating Environment and Future Outlook - Management acknowledges that recent growth has been below long-term ambitions due to external factors like macroeconomic challenges in Brazil and Argentina [3] - The company remains optimistic about its competitive position and the quality of new customer additions despite macro headwinds [23] - For Q1 2026, the company expects subscription revenue to grow at a mid-single-digit percentage rate on a FX-neutral basis [23] Other Important Information - Free cash flow reached $11.1 million in Q4, representing a 16.3% margin [21] - A new $50 million share repurchase program for Class A shares was announced [21] Q&A Session Summary Question: Can you provide insights on the elongated sales cycle and any market intelligence regarding normalization? - Management noted that the elongation of sales cycles is due to macro scenarios and uncertainty around AI, with stable win rates and churn [31] Question: What are the main risks and opportunities of AI for the company? - AI is seen as a structural shift that enhances the company's position as a mission-critical orchestration layer for commerce [36] Question: How is the B2B pipeline evolving? - B2B is gaining traction, with roughly half of new deals in the US and EMEA being B2B related, effectively doubling the addressable market [49] Question: How does the company plan to allocate capital moving forward? - The company prioritizes long-term value creation, with a focus on R&D investments and a disciplined approach to share buybacks [40] Question: What are the main drivers for revenue growth back to double digits? - The company anticipates growth from global expansion, B2B commerce, retail media, and an AI-first approach, with expectations of gradual acceleration in 2026 [46][48]

Financial Data and Key Metrics Changes - In Q3 2025, non-GAAP net income reached $10.6 million, reflecting a 41% year-over-year growth [22][20] - Non-GAAP subscription gross margins exceeded 80% for the first time, with a non-GAAP operating margin of 16%, an improvement of 230 basis points year over year [20][22] - Total gross margin, including services, reached 77.5%, an expansion of 270 basis points year over year [21] Business Line Data and Key Metrics Changes - Subscription revenue increased to $58.4 million, up 8% in U.S. dollars and 7% in FX neutral compared to Q3 2024 [20] - B2B commerce is emerging as a significant growth driver, with new U.S. deals showing a roughly equal split between B2C and B2B [5][34] - Retail media is highlighted as a key growth revenue stream, with successful campaigns validating the potential of this segment [5][8] Market Data and Key Metrics Changes - GMV reached $5.0 billion, up 13% in U.S. dollars and 12% FX neutral [20] - Brazil's performance was in line with expectations, showing a modest deceleration of a couple of percentage points quarter over quarter [20][47] - Argentina faced additional challenges, with performance worse than expected due to weak consumer sentiment [20] Company Strategy and Development Direction - The company is focusing on four growth pillars: global expansions, B2B use case customers, retail media, and agentic commerce [3][5] - There is a strong emphasis on AI-driven transformation, with investments aimed at building an AI-native platform to enhance operational efficiency and customer experience [9][39] - The company aims to deepen its focus on scaling in the U.S. and Europe, expanding B2B and retail media products, and accelerating AI transformation [25][34] Management's Comments on Operating Environment and Future Outlook - The management noted that while the macro environment in Latin America remains challenging, the company is confident in its long-term growth potential [24][34] - There is an expectation of continued headwinds in Argentina, with a cautious outlook for the rest of the year [36] - The company anticipates FX neutral year-over-year subscription revenue growth of 5%-10% for Q4 2025, with a target of $65.8-$68.8 million [25] Other Important Information - The company ended the quarter with approximately $200 million in cash, representing about 25% of its market capitalization [23] - Free cash flow for the quarter was $7.5 million, reaching a free cash flow margin of 13% [22] - The company repurchased almost $100 million of shares across four programs, with 4.5 million shares repurchased in Q3 at an average price of $4.14 per share [23][24] Q&A Session Summary Question: Sequential increase in R&D expenditures and employee decline - Management confirmed that R&D investments are increasing as they see it as pivotal for the company's future, while the decline in employees is due to AI productivity gains [28][29] Question: Churn trends in the LATAM market - Churn remains stable, with longer sales cycles observed but no significant loss of deals to competitors [31][32] Question: Outlook for Argentina post-elections - Argentina remains a tough market with high interest rates and limited credit availability impacting consumption [36] Question: AI investments and monetization - AI is viewed as a transformative force rather than just a monetization tool, with a focus on enhancing operational efficiency and customer relationships [38][39] Question: Free cash flow expectations and working capital optimization - The company expects free cash flow margins in the high teens, with ongoing efforts to optimize working capital despite market volatility [42][46] Question: Update on U.S. operations and impact of marketplaces - U.S. operations are on track, with strong traction in B2B deals, while marketplaces are seen as complementary rather than a threat [49][53]

Financial Data and Key Metrics Changes - Subscription revenue grew 15% in FX neutral terms in Q1 2025, reaching $52.6 million compared to $50.4 million in Q1 2024, a 4% increase in U.S. dollars [25][30] - Gross profit reached $41 million, a 22% growth in FX neutral terms, with a 3.7 percentage points margin increase year over year [5][30] - Non-GAAP operating income increased to $5.3 million, an 85% growth year over year, with a 4.2 percentage points margin increase [5][30] - Non-GAAP net income for Q1 2025 was $5.3 million, more than doubling year over year, with a 10% margin [29][30] - Free cash flow reached $6.6 million, compared to $1.6 million in the same quarter of the prior year, achieving a free cash flow margin of 12% [29][30] Business Line Data and Key Metrics Changes - Non-GAAP subscription gross margin reached 79%, up 191 basis points year over year, reflecting operational efficiency improvements [26][30] - Total gross margin rose to 76%, up 371 basis points year over year, driven by a lower mix of services revenue [26][30] Market Data and Key Metrics Changes - GMV for the quarter reached $4.3 billion, growing 8% year over year in U.S. dollars and 17% on an FX neutral basis [25][30] - The company continues to expand its presence in various markets, including new customer launches in Argentina, Brazil, Colombia, Ecuador, Spain, Mexico, and the U.S. [7][8] Company Strategy and Development Direction - The company is focusing on expanding its product suite and enhancing operational efficiency through AI and automation [6][43] - A strategic emphasis is placed on B2B commerce and retail media, with the acquisition of Newpeo to enhance retail advertising capabilities [13][30] - The company aims to evolve from a single platform to a comprehensive suite of commerce products, reinforcing its position as a trusted partner for global enterprises [12][30] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's profitable growth trajectory despite macroeconomic volatility [30][54] - The company is targeting FX neutral year-over-year subscription revenue growth of 12.5% to 15.5% for Q2 2025 and 14% to 17% for the full year [30][54] - Management highlighted the importance of maintaining a disciplined approach to cost and expenses while focusing on customer value [57][30] Other Important Information - The company repurchased 2.7 million Class A common shares at an average price of $5.56 per share, totaling $15 million [29][30] - The company was recognized as a customer choice in the 2025 Gartner Voice of Customers for Digital Commerce report for the second consecutive year [11][12] Q&A Session Summary Question: Comment on subscription gross profit and sustainability of gains - Management noted a 190 basis point improvement in subscription gross margin, attributing gains to customer support optimization and the maturity of the partner ecosystem [35][36] Question: Areas seeing headcount reduction - Management indicated stability in headcount with minor changes primarily in the support area, not reflecting a trend [38] Question: Increase in R&D expenses - Management explained the increase in R&D expenses as a strategic investment in product development and innovation, particularly in B2B and retail media [42][43] Question: Update on U.S. expansion - Management confirmed ongoing momentum in U.S. sales, focusing on high-value enterprise customers and building durable relationships [46][47] Question: Macro situation in the U.S. and IT budgets - Management highlighted the company's resilience amid macroeconomic volatility, noting that enterprises are reassessing their technology infrastructure for cost efficiency [52][54] Question: Subscription revenue build-up by geography and category - Management provided qualitative insights, indicating Brazil's contribution to growth through new customer implementations [65] Question: Economics of retail media business - Management expressed confidence in the retail media business, emphasizing the connection between publishers and advertisers, and the rapid growth of the advertiser network post-acquisition [68][69]

Financial Data and Key Metrics Changes - Subscription revenue grew 15% in FX neutral terms in Q1 2025, reaching $52.6 million compared to $50.4 million in Q1 2024, a 4% increase in U.S. dollars [26] - Gross profit reached $41 million, a 22% growth in FX neutral terms, with a 3.7 percentage points margin increase year over year [5] - Non-GAAP operating income increased to $5.3 million, an 85% growth year over year, with a 4.2 percentage points margin increase [5][29] - Non-GAAP net income reached $5.3 million in Q1 2025, more than doubling year over year, with a 5.2 percentage points improvement in margin [30] - Free cash flow was $6.6 million, compared to $1.6 million in the same quarter of the prior year, achieving a free cash flow margin of 12% [29] Business Line Data and Key Metrics Changes - Non-GAAP subscription gross margin reached 79%, up 191 basis points year over year, reflecting operational efficiency improvements [27] - Total gross margin rose to 76%, up 371 basis points year over year, driven by a lower mix of services revenue and subscription gross margin gains [27] Market Data and Key Metrics Changes - GMV for the quarter reached $4.3 billion, growing 8% year over year in U.S. dollars and 17% on an FX neutral basis [26] - The company successfully brought several new customers live across various regions, including Argentina, Brazil, Colombia, Ecuador, Spain, Mexico, and the U.S. [7][8] Company Strategy and Development Direction - The company is focusing on building a future where intelligent agents evolve into digital workers, managing core workflows autonomously [6] - The strategy includes doubling down on high-impact product bets, particularly in B2B commerce and retail media, with the acquisition of Newpeo to enhance retail advertising capabilities [14] - The company aims to solidify its position as a trusted, scalable, and innovation-driven platform for global enterprises [13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the sustainability of the profitable growth strategy despite ongoing macroeconomic volatility [4] - The company is targeting FX neutral year-over-year subscription revenue growth of 12.5% to 15.5% for Q2 2025 and 14% to 17% for the full year 2025 [31] - Management acknowledged the challenges posed by macroeconomic conditions but emphasized the company's resilience and adaptability [56] Other Important Information - The company repurchased 2.7 million Class A common shares at an average price of $5.56 per share, totaling $15 million [29] - The company was recognized as a customer choice in the 2025 Gartner Voice of Customers for Digital Commerce report for the second consecutive year [12] Q&A Session Summary Question: Comment on subscription gross profit and sustainability of gains - Management noted a 190 basis point improvement in subscription gross margin, attributing gains to customer support optimization and the maturity of the partner ecosystem [38] Question: Areas seeing headcount reduction - Management indicated stability in headcount with minor changes, primarily in the support area, but not indicative of a trend [40] Question: Increase in R&D expenses - Management explained the increase in R&D expenses as a strategic investment in product development and innovation, particularly in B2B and retail media [46] Question: Update on U.S. expansion - Management confirmed ongoing momentum in the U.S. market, focusing on high-value enterprise customers and building durable relationships [50] Question: Macro situation in the U.S. and IT budgets - Management highlighted the company's resilience amid macroeconomic volatility, noting that enterprises are reassessing their technology infrastructure for cost efficiency [56] Question: Subscription revenue build-up by geography and category - Management provided qualitative insights, indicating that Brazil is contributing to growth through new customer implementations [68] Question: Economics of the retail ads media business - Management expressed confidence in the retail media business, emphasizing the connection between publishers and advertisers and the rapid growth of the advertiser network [72]

Financial Data and Key Metrics Changes - In Q4 2024, GMV reached $5.4 billion, showing flat year-over-year growth in US dollars and an 11% increase in FX-neutral terms [39] - Revenue totaled $61.5 million, growing 1% year-over-year in US dollars and 12% in FX-neutral for Q4 2024, while full-year revenue reached $226.7 million, representing 13% and 18% growth in US dollars and FX-neutral respectively [40][94] - Subscription revenue for Q4 2024 was $59.5 million, a 2% increase in US dollars and 13% in FX-neutral, with full-year subscription revenue at $217.7 million, up from $190.3 million in 2023, indicating 14% and 20% growth in US dollars and FX-neutral [43][97] Business Line Data and Key Metrics Changes - The number of customers generating over $250,000 in annual recurring revenue increased by 23%, while annual revenue churn remained stable in the mid-single digits [58] - Existing stores' revenue increased to $169 million, with a net revenue retention rate of 104% in FX-neutral [98][100] - Subscription gross margin improved to 78.9% in Q4 2024, up from 78.6% in the same period last year [104] Market Data and Key Metrics Changes - Revenue generated outside Brazil accounted for 43.4% of total revenues in 2024, with Brazil's subscription revenue growing 28% in FX-neutral [101][102] - Latin America excluding Brazil saw a 6% increase in subscription revenue in FX-neutral, while the Rest of the World subscription revenue grew 34% in FX-neutral [102] Company Strategy and Development Direction - VTEX aims to transition from a single product platform to an integrated suite of solutions, expanding its offerings to include B2C, B2B, Sales App, and more [72] - Strategic investments in AI and conversational commerce capabilities, including a stake in Synerise and the acquisition of Weni, are intended to enhance VTEX's product suite and market position [18][73] - The company is focused on building trust with customers and delivering on promises, positioning itself as a comprehensive commerce suite for enterprises [19][73] Management's Comments on Operating Environment and Future Outlook - Management acknowledged challenges in Brazil due to softer consumer spending and currency devaluation but expressed confidence in sustaining profitable growth through new customer acquisitions and product innovations [41][96] - The company targets FX-neutral year-over-year subscription revenue growth of 13% to 15% for Q1 2025 and 14% to 17% for the full year 2025 [56][57] - Management remains optimistic about future opportunities despite short-term growth rate challenges, emphasizing strong operational indicators [57][58] Other Important Information - A new share-repurchase program was approved, allowing the repurchase of up to $30 million in Class A common shares [108] - The company repurchased 1.8 million Class A common shares at an average price of $6.08 per share, totaling $11.2 million in Q4 2024 [108] Q&A Session Summary Question: What are the expectations for subscription revenue growth in 2025? - The company is targeting FX-neutral year-over-year subscription revenue growth of 13% to 15% for Q1 2025 and 14% to 17% for the full year 2025 [56][57] Question: How is the company addressing the challenges in Brazil? - Management highlighted the importance of new customer acquisitions and product innovations to sustain growth despite the challenging consumption environment in Brazil [41][96] Question: What strategic investments has the company made recently? - VTEX made strategic investments in AI and conversational commerce capabilities, including a stake in Synerise and the acquisition of Weni, to enhance its product offerings [18][73]