Core Viewpoint - The new duty-free shopping policy for Hainan Island, effective November 1, aims to stimulate consumer activity by targeting new customer groups, experiences, and product categories [2][3] Group 1: Policy Implementation - The Ministry of Finance, General Administration of Customs, and State Taxation Administration jointly announced the adjustment of the duty-free shopping policy for travelers departing from Hainan [2] - The cdf Hainan official mall will launch a system upgrade on the same day as the new policy, focusing on facilitating shopping for departing travelers [2][3] Group 2: Service Enhancements - The cdf Hainan official mall has upgraded its service experience across three dimensions: information synchronization, staff training, and dynamic response to ensure a smooth shopping process for consumers [3] - The customer service knowledge base and operational guidelines have been updated to provide accurate interpretations of the new policy changes [3] Group 3: Product Expansion - The cdf Hainan official mall plans to expand its duty-free product categories in response to the new policy, aligning with consumer trends towards diversified and high-quality shopping [3] - The company aims to integrate resources across the supply chain to develop a comprehensive new retail shopping platform that includes duty-free, cross-border, and taxable products [3]