Poor customer service is bad for business. Target’s “10-4” programme aims to improve it. But there are three ways it could backfire https://t.co/7vQQZ9pJZs ...

With the old order in ruins, the contours of the new world will become much clearer in 2026—in three main areas https://t.co/VDbWOLjsR4 ...

Nearly all high-end AI chips are made by TSMC. But even as customers noisily urge the firm to increase production, the company is taking it slow https://t.co/rRusZvYmie ...

With chatbot use only growing, lawyers may soon be rubbing their hands. We explain why https://t.co/7UyPdcLBub ...

Chileans vote in the first round of presidential elections on Sunday. If José Antonio Kast, or any other right-winger, triumphs in December, they may have an opportunity to take the country in a new direction https://t.co/0dbqaJXEmVPhoto: Getty Images https://t.co/TjIy54Xvby ...

A buzzy startup backed by Bill Gates and Google is showing that techniques borrowed from the oil business could transform the moribund geothermal industry into an energy source bigger than nuclear power https://t.co/MSA2NB5uWO ...

Don’t cry for millennials or Gen Z. Save your pity for those in their 50s https://t.co/cq81R5C6uB ...

Our recommendations include several depictions of high-stakes competitions: everyone—from samurai in 19th-century Japan to Americans on fictional game shows—competes for cash and their lives https://t.co/PjAsDv7TKk ...

The astronomical pay deal shows the light years to which firms will go in order to retain talent. It also highlights the potentially cataclysmic risk, as businesses see it, of talent loss https://t.co/xBmcV7D5oV ...

“Narcos” and follow-up shows now account for 40% of Netflix’s revenue from Latin American crime titles, according to one data firm. The boom in this content bothers many in the region https://t.co/WYry1ZMwTN ...