Core Viewpoint - Chewy reported better-than-expected Q3 results, but its guidance for Q4 and the full year fell short of market expectations [1][2] Group 1: Q3 Performance - Chewy's revenue increased by 8.3% year-over-year to $3.12 billion, with profits soaring by 60% [1] - Earnings per share (EPS) reached $0.32, significantly above market expectations [1] - Growth was driven by an increase in Autoship orders, higher sales per active customer, and a 5% year-over-year rise in active customer count [1] - The proportion of sales from Autoship customers rose by 90 basis points to 83.9%, indicating enhanced customer loyalty [1] - Other financial metrics improved, including a 30.9% increase in adjusted operating income and a 100 basis point rise in adjusted EBITDA margin [1] - Net cash generated from operating activities grew by 13.3% to $207.9 million, contributing to a 15.8% increase in free cash flow to $175.8 million [1] Group 2: Future Guidance - For Q4, Chewy's management expects EPS to be in the range of $0.24 to $0.27, and revenue to be between $3.24 billion and $3.26 billion, both below market estimates [2] - The full-year sales guidance was raised to $12.58 billion to $12.67 billion, slightly above previous guidance, but still disappointing compared to some market expectations of $12.67 billion [2]

Core Insights - Chewy reported quarterly earnings of $0.32 per share, exceeding the Zacks Consensus Estimate of $0.30 per share, and showing an increase from $0.20 per share a year ago, resulting in an earnings surprise of +6.67% [1] - The company achieved revenues of $3.12 billion for the quarter ended October 2025, surpassing the Zacks Consensus Estimate by 0.59% and up from $2.88 billion year-over-year [2] - Chewy has outperformed consensus EPS estimates three times over the last four quarters and has topped revenue estimates four times in the same period [2] Future Outlook - The sustainability of Chewy's stock price movement will largely depend on management's commentary during the earnings call and future earnings expectations [3] - Current consensus EPS estimate for the upcoming quarter is $0.29 on revenues of $3.28 billion, and for the current fiscal year, it is $1.27 on revenues of $12.59 billion [7] - The Zacks Rank for Chewy is currently 3 (Hold), indicating expected performance in line with the market in the near future [6] Industry Context - The Internet - Commerce industry, to which Chewy belongs, is currently ranked in the top 39% of over 250 Zacks industries, suggesting a favorable outlook compared to lower-ranked industries [8] - Empirical research indicates a strong correlation between near-term stock movements and trends in earnings estimate revisions, which can be tracked by investors [5]

Financial Data and Key Metrics Changes - Q3 net sales grew over 8% year-over-year to $3.12 billion, primarily driven by unit volume growth, not price [7][12] - Gross margin expanded roughly 50 basis points year-over-year to 29.8%, driven by sponsored ads growth and a strong auto ship baseline [9][12] - Adjusted EBITDA reached $181 million, up 30% year-over-year, with an adjusted EBITDA margin of 5.8%, representing a 100 basis points year-over-year expansion [9][14] - Free cash flow for the quarter was approximately $176 million, up nearly $70 million sequentially [9][14] Business Line Data and Key Metrics Changes - Autoship customer sales increased 13.6% to $2.61 billion, outpacing total company growth [7] - Active customers reached 21.2 million, up nearly 5% year-over-year, with improvements across every part of the active customer funnel [8] - Net sales per active customer reached $595, up nearly 5% year-over-year [8] Market Data and Key Metrics Changes - The company continues to outperform the pet category and expand market share, with profits growing faster than sales [6] - Marketing efficiency continues to strengthen, attracting high-quality customers and improving LTV to CAC ratios [8] Company Strategy and Development Direction - The company aims for a long-term objective of a 10% adjusted EBITDA margin, with ongoing investments in automation and health services [6][21] - Chewy Vet Care (CVC) is driving strong utilization and customer loyalty through high-margin services, with plans to open additional clinics [10] - The acquisition of Smart Equine is expected to enhance Chewy's premium health and nutraceutical assortment [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to deliver consistent, durable EBITDA expansion over the next several years [20][21] - The company expects to continue taking market share while maintaining disciplined, customer-centric growth [20][21] - For 2026, management anticipates a structural unit volume growth year, with pricing benefits expected to be slightly larger than in 2025 [43][45] Other Important Information - The company repurchased approximately 1.5 million shares for $55 million during the quarter [15] - The company ended Q3 with approximately $675 million in cash and cash equivalents, remaining debt-free [15] Q&A Session Summary Question: How does the team continue to evolve learnings about the lifetime value of customers? - Management discussed the strong intersection between Autoship, Chewy Plus, and CVC, emphasizing their complementary nature in driving customer retention and profitability [26][27] Question: Can you talk about the drivers of active customer growth? - Active customer growth was driven by improvements in customer acquisition and retention, with better experiences on platforms leading to higher conversion rates [33][34] Question: What is the preliminary outlook for demand in 2026? - Management views 2026 similarly to 2025, expecting low single-digit growth in the industry and a focus on share-taking [43][44] Question: Can you discuss trends in gross margins and expectations for 2026? - Management expects continued gross margin expansion driven by various levers, including premium category mixes and the health ecosystem [61][62] Question: How has the Chewy Plus program performed after the price increase? - Conversion rates have remained strong post-price increase, and the program is expected to deliver gross margins in line with the overall enterprise [70][71]

Financial Data and Key Metrics Changes - Q3 net sales grew over 8% year-over-year to $3.12 billion, primarily driven by unit volume growth, not price [7][12] - Gross margin expanded roughly 50 basis points year-over-year to 29.8% [9][12] - Adjusted EBITDA reached $181 million, up 30% year-over-year, with an adjusted EBITDA margin of 5.8%, representing a 100 basis points year-over-year expansion [9][14] - Free cash flow for the quarter was approximately $176 million, up nearly $70 million sequentially [9][14] Business Line Data and Key Metrics Changes - Autoship customer sales increased 13.6% to $2.61 billion, outpacing total company growth [7] - Active customers reached 21.2 million, up nearly 5% year-over-year, with improvements across every part of the active customer funnel [8] - Net sales per active customer reached $595, up nearly 5% year-over-year [8] Market Data and Key Metrics Changes - The company continues to outperform the pet category and expand market share, with profits growing faster than sales [6] - Marketing efficiency continues to strengthen, attracting high-quality customers and improving LTV to CAC ratios [8] Company Strategy and Development Direction - The company aims for a long-term objective of a 10% adjusted EBITDA margin, with ongoing investments in automation and health services [6][21] - Chewy Vet Care (CVC) is driving strong utilization and customer loyalty through high-margin services, with plans to open 8-10 locations this fiscal year [10] - The acquisition of Smart Equine is expected to enhance Chewy's premium health and nutraceutical assortment and strengthen its position in high-value wellness categories [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to deliver consistent, durable EBITDA expansion over the next several years, with a focus on disciplined, customer-centric growth [20][21] - The company expects 2026 to be characterized by structural unit volume growth, with potential pricing benefits slightly larger than in 2025 [43][45] Other Important Information - The company repurchased approximately 1.5 million shares for $55 million during the quarter [15] - The company ended Q3 with approximately $675 million in cash and cash equivalents, remaining debt-free [15] Q&A Session Summary Question: How does the team continue to evolve learnings about the lifetime value of customers? - Management discussed the strong intersection between Autoship, Chewy Plus, and CVC, emphasizing their complementary nature in driving customer retention and profitability [26][27] Question: Can you talk about the drivers of active customer growth? - Management noted that active customer growth was driven by improvements in customer acquisition and retention, with higher direct traffic and better conversion rates [33][34] Question: What is the outlook for demand in 2026? - Management views 2026 similarly to 2025, expecting low single-digit industry growth and stable pricing dynamics [43][44] Question: How should we think about gross margins going forward? - Management indicated that gross margin expansion opportunities remain, with several levers expected to contribute to growth [61][62] Question: What changes have been observed in retention after raising the Chewy Plus fee? - Management reported that conversion has remained strong post-price increase, with paid Chewy Plus members delivering gross margins in line with the overall enterprise [70][71]

Financial Data and Key Metrics Changes - Q3 net sales grew over 8% year-over-year to $3.12 billion, driven primarily by unit volume growth rather than price increases [5][10] - Gross margin expanded approximately 50 basis points year-over-year to 29.8%, supported by growth in sponsored ads and a favorable category mix [7][10] - Adjusted EBITDA reached $181 million, up 30% year-over-year, with an adjusted EBITDA margin of 5.8%, representing a 100 basis points year-over-year expansion [7][11] - Free cash flow for the quarter was approximately $176 million, up nearly $70 million sequentially [7][11] Business Line Data and Key Metrics Changes - Autoship customer sales increased 13.6% year-over-year to $2.61 billion, outpacing total company growth [5] - Active customers reached 21.2 million, up nearly 5% year-over-year, with improvements across the customer funnel [6] - Net sales per active customer reached $595, up nearly 5% year-over-year [6] Market Data and Key Metrics Changes - The company continues to outperform the pet category and expand market share, with profits growing faster than sales [5] - Marketing efficiency has improved, with enhanced mobile app functionality lifting direct traffic and increasing app customers and orders by approximately 15% year-over-year [6] Company Strategy and Development Direction - The company aims for a long-term objective of a 10% adjusted EBITDA margin, with ongoing investments in automation and health services [5][19] - Chewy's health offerings, including Chewy Vet Care, are driving strong utilization and customer loyalty, with plans to open additional clinics [8] - The acquisition of Smart Equine is expected to enhance Chewy's premium health and nutraceutical assortment, strengthening its position in high-value wellness categories [9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to deliver consistent, durable EBITDA expansion over the next several years, supported by a unique operating model [18] - The company anticipates a structural unit volume growth year in 2026, with expectations for pricing improvements to be slightly larger than in 2025 [40][42] - Management noted that the active customer growth reflects both improved acquisition and retention strategies, with a focus on deepening customer engagement [32] Other Important Information - The company repurchased approximately 1.5 million shares for $55 million during the quarter, ending with $304.9 million of remaining authorization under its repurchase program [13] - The company remains debt-free with total liquidity of approximately $1.5 billion [13] Q&A Session Summary Question: How does the team continue to evolve learnings about customer lifetime value? - Management discussed the strong intersection between Autoship, Chewy Plus, and Chewy Vet Care, emphasizing their complementary nature in driving customer retention and profitability [22][24] Question: What are the drivers behind the strong active customer growth? - Management attributed the growth to higher direct traffic, increased engagement in the mobile app, and improved conversion rates across platforms [30][32] Question: What is the outlook for demand in 2026? - Management expects 2026 to resemble 2025, with low single-digit industry growth and a focus on share-taking strategies [40] Question: How should gross margins be viewed going forward? - Management indicated that approximately half of the long-term EBITDA margin expansion will come from gross margin improvements, with several levers available for growth [58] Question: What changes have been observed in retention after raising the Chewy Plus fee? - Management reported that conversion rates remained strong after the price increase, exceeding internal expectations [65]

格隆汇12月10日｜在线宠物零售商Chewy公布第三季度业绩，营收为31.2亿美元，超过分析师预期的 31.1亿美元；调整后每股收益为0.32美元，亦超过预期的0.3美元。公司预计2025财年净销售额将介于 125.8亿至126亿美元之间，此前预期为125亿美元至126亿美元，仍低于分析师预计的126.5亿美元。 ...

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Financial Highlights - Net sequential active customer additions reached 250,000[8] - The company returned $55 million to shareholders through share repurchases in Q3 2025[8] - Net sales per active customer were $595[10] - Autoship customer sales accounted for 84% of net sales[10] - Q3 2025 Adjusted EBITDA was $181 million, representing a 58% margin[10] Revenue Performance - Full year net sales reached $12584 billion, a 64% year-over-year growth[12] - Q3 2025 net sales were $3117 billion, an 83% year-over-year growth[14] - Full year Autoship customer sales reached $10371 billion, a 106% year-over-year growth[16] - Q3 2025 Autoship customer sales were $2614 billion, a 136% year-over-year growth[18] Profitability and Cash Flow - Full year gross profit was $3720 billion, with a gross margin of 296%[24] - Full year Adjusted EBITDA reached $682 million, with a margin of 54%[28] - Full year Free Cash Flow reached $488 million[33] - Q3 FY25 cash balance was $675 million[34] Guidance - The company projects fiscal year 2025 net sales to be between $1258 billion and $1260 billion[37] - The company projects fiscal year 2025 Adjusted EBITDA margin to be between 56% and 57%[37] - The company projects fiscal fourth quarter 2025 net sales to be between $324 billion and $326 billion[37] - The company projects fiscal fourth quarter 2025 Adjusted Diluted EPS to be between $024 and $027[37]

Chewy logged higher profit and revenue in its latest quarter as it continued to grow its market share. ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended November 2, 2025 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____ to ____ Commission File Number: 001-38936 Delaware 90-1020167 (State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identific ...