UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Securities registered pursuant to Section 12(b) of the Act: Title of each class Trading Symbol(s) Name of each exchange on which registered Common Stock, Par Value $0.01 Per Share CSGS NASDAQ Stock Market LLC FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES E ...

PART I [Business](index=4&type=section&id=Item%201.%20Business) CSG is a SaaS platform company offering revenue management, digital monetization, and customer experience solutions, primarily serving the communications sector and expanding into new verticals [Who We Are](index=4&type=section&id=Who%20We%20Are) - **CSG is a SaaS platform company** enabling large enterprises to manage business complexity in the digital age, focusing on customer acquisition, monetization, engagement, and retention[22](index=22&type=chunk) - The company serves a wide variety of industries including telecom, broadband, cable media, retail, healthcare, financial services, insurance, and government[25](index=25&type=chunk) [What We Do](index=4&type=section&id=What%20We%20Do) - CSG's core solutions include **Revenue Management and Digital Monetization**, **Transformational Customer Experiences**, and **Payments**[29](index=29&type=chunk)[31](index=31&type=chunk)[35](index=35&type=chunk) - The payments platform handles **tens of billions of dollars** in payment volumes for more than **81,000 merchants** annually in a secure, PCI-compliant environment[36](index=36&type=chunk) - The company provides operational services including infrastructure management, application configuration, and business operations management, allowing customers to focus on their core business[39](index=39&type=chunk) [How We Grow](index=6&type=section&id=How%20We%20Grow) - CSG's growth strategy is focused on **accelerating revenue growth** through disciplined strategic, financial, and targeted acquisitions[45](index=45&type=chunk) - Key business priorities include becoming the **SaaS technology provider of choice** for Communication Service Providers (CSPs) and expanding into **high-growth industry verticals** like retail, healthcare, financial services, and government[49](index=49&type=chunk)[50](index=50&type=chunk) [Customers](index=7&type=section&id=Customers) - Key customers include major CSPs like Charter, Comcast, MTN, Verizon, and AT&T, as well as large brands in financial services (Bank of America, Citigroup) and retail[51](index=51&type=chunk) Revenue from Major Customers (2021 vs 2020) | Customer | 2021 Amount (millions) | 2021 % of Revenue | 2020 Amount (millions) | 2020 % of Revenue | | :--- | :--- | :--- | :--- | :--- | | Charter | $221 | 21% | $209 | 21% | | Comcast | $216 | 21% | $213 | 22% | [Competition](index=7&type=section&id=Competition) - CSG competes with a diverse range of companies, including on-premise providers (Amdocs, Netcracker), packaged software vendors (SalesForce, Adobe), systems integrators (Accenture), and large payments processors (FIS, Fiserv)[56](index=56&type=chunk) [Human Capital](index=8&type=section&id=Human%20Capital) - As of December 31, 2021, CSG employed approximately **5,200 people** globally[62](index=62&type=chunk) Workforce Distribution by Region (as of Dec 31, 2021) | Region | % of Workforce | | :--- | :--- | | North America | 47% | | Asia-Pacific-Australia | 39% | | Europe, Middle East, Africa | 10% | | South and Central America | 4% | - The company has implemented a "Flexible First" approach, allowing approximately **90%** of employees the option to work from home[61](index=61&type=chunk) [Regulatory Matters](index=9&type=section&id=Regulatory%20Matters) - The company is subject to numerous international and U.S. laws and regulations, including those related to data privacy, information security, anti-money laundering, and anti-corruption (e.g., FCPA)[68](index=68&type=chunk)[69](index=69&type=chunk)[70](index=70&type=chunk) [Risk Factors](index=10&type=section&id=Item%201A.%20Risk%20Factors) The company faces significant risks including customer concentration, cybersecurity threats, acquisition integration challenges, industry dependence, and compliance with evolving global regulations [Risks Related to Our Business](index=10&type=section&id=Risks%20Related%20to%20Our%20Business) - **Over 40%** of revenue is generated from two largest customers, Charter and Comcast, creating significant concentration risk[78](index=78&type=chunk) - The company's solutions are delivered through various computing environments (public/hybrid cloud, data centers) which are subject to risks of interruption, outage, or security breaches like ransomware attacks[82](index=82&type=chunk)[83](index=83&type=chunk) - Acquisitions involve risks such as diversion of management's attention, integration challenges, and the inability to achieve expected financial targets and synergies[88](index=88&type=chunk)[89](index=89&type=chunk) - The payments business is exposed to fraud and chargeback risks, which could increase loss rates and diminish merchant and consumer confidence[94](index=94&type=chunk) [Risks Related to Our Industry](index=15&type=section&id=Risks%20Related%20to%20Our%20Industry) - A **large percentage** of revenue is generated from the global communications industry, making the company highly dependent on the health and business trends of this sector, particularly North American cable and satellite customers[102](index=102&type=chunk) - Market consolidation within the communications industry could lead to fewer providers with greater bargaining power, potentially resulting in price pressure or loss of business if an existing customer is acquired[104](index=104&type=chunk) [Risks Related to Laws and Regulations](index=16&type=section&id=Risks%20Related%20to%20Laws%20and%20Regulations) - The company processes confidential and personally identifiable information (PII), making it subject to numerous evolving data privacy laws such as GDPR, CCPA, and HIPAA, with security breaches posing a significant risk[109](index=109&type=chunk) - The payments business is subject to state money transmitter licensing requirements, which can be costly and complex to obtain and maintain, and failure to comply could result in enforcement actions[111](index=111&type=chunk)[112](index=112&type=chunk) - Global operations require compliance with U.S. and international laws such as the Foreign Corrupt Practices Act (FCPA) and economic sanctions programs administered by OFAC[115](index=115&type=chunk) [General Risks](index=18&type=section&id=General%20Risks) - The COVID-19 pandemic continues to present uncertainty regarding its impact on global economic activity, customer demand, and the company's ability to deliver solutions[119](index=119&type=chunk) - The company's success depends on its ability to attract and retain key management and highly skilled personnel, with intense competition for talent in areas like R&D and technical support[121](index=121&type=chunk) - As of December 31, 2021, the company has approximately **$207 million** of long-lived assets (other than goodwill) and **$321 million** of goodwill, which are subject to impairment risk[123](index=123&type=chunk) [Properties](index=19&type=section&id=Item%202.%20Properties) As of December 31, 2021, CSG operates over 30 leased global sites, including its Colorado headquarters and four U.S. production facilities, totaling approximately 700,000 square feet - As of December 31, 2021, the company operated in **over 30 leased sites** worldwide, covering approximately **700,000 square feet**[125](index=125&type=chunk) - The company leases **four statement production and mailing facilities** in Omaha, NE; Crawfordville, FL; Austin, TX; and Fort Worth, TX, with leases expiring between 2022 and 2028[127](index=127&type=chunk) [Legal Proceedings](index=19&type=section&id=Item%203.%20Legal%20Proceedings) The company is not currently a party to any material pending or threatened legal proceedings arising from its normal business operations - In the opinion of management, CSG is **not presently a party to any material pending or threatened legal proceedings**[129](index=129&type=chunk) PART II [Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities](index=24&type=section&id=Item%205.%20Market%20for%20Registrant%27s%20Common%20Equity%2C%20Related%20Stockholder%20Matters%20and%20Issuer%20Purchases%20of%20Equity%20Securities) CSG's common stock is listed on NASDAQ, with 4.7 million securities available for future issuance under equity plans and 310,092 shares repurchased in Q4 2021 - As of December 31, 2021, there were **4,703,890 securities** remaining available for future issuance under the company's equity compensation plans[156](index=156&type=chunk) Issuer Repurchases of Equity Securities (Q4 2021) | Period | Total Shares Purchased | Average Price Paid Per Share | | :--- | :--- | :--- | | Oct 2021 | 43,359 | $50.18 | | Nov 2021 | 75,840 | $52.41 | | Dec 2021 | 190,893 | $55.25 | | **Total** | **310,092** | **$53.84** | [Management's Discussion and Analysis of Financial Condition and Results of Operations](index=26&type=section&id=Item%207.%20Management%27s%20Discussion%20and%20Analysis%20of%20Financial%20Condition%20and%20Results%20of%20Operations) Management discusses FY2021 financial results, noting a 5.6% revenue increase to $1,046.5 million and improved operating income, alongside liquidity, capital resources, and critical accounting policies [Management Overview](index=27&type=section&id=Management%20Overview) Key Financial Results (2021 vs 2020) | Metric | 2021 | 2020 | | :--- | :--- | :--- | | Revenue | $1,046.5M | $990.5M | | Operating Income | $124.2M | $105.6M | | Operating Margin | 11.9% | 10.7% | | Diluted EPS | $2.26 | $1.82 | - Revenue for 2021 increased **5.6%** to **$1,046.5 million**, mainly attributed to organic growth in revenue management platforms[168](index=168&type=chunk) - The increase in 2021 operating income reflects higher revenue and the absence of **$13.0 million** in executive transition costs and a **~$10 million** impairment charge that impacted 2020 results[169](index=169&type=chunk) [Significant Customer Relationships](index=28&type=section&id=Significant%20Customer%20Relationships) - Charter and Comcast are the two largest customers, with revenue from Charter at **$221 million (21%)** in 2021 and from Comcast at **$216 million (21%)** in 2021[174](index=174&type=chunk)[178](index=178&type=chunk) - An amended agreement with Charter, effective January 1, 2022, extends the contractual relationship through **December 31, 2027**, and provides a framework for consolidating more customer accounts onto CSG's ACP platform[174](index=174&type=chunk) [Critical Accounting Policies](index=29&type=section&id=Critical%20Accounting%20Policies) - The most critical accounting policies involve significant judgments and estimates related to revenue recognition, impairment of long-lived assets, income taxes, and loss contingencies[184](index=184&type=chunk) - Revenue recognition for complex SaaS, software license, and bundled service arrangements requires significant judgment in identifying performance obligations, determining transaction prices, and allocating value[186](index=186&type=chunk)[187](index=187&type=chunk)[188](index=188&type=chunk) [Detailed Discussion of Results of Operations](index=31&type=section&id=Detailed%20Discussion%20of%20Results%20of%20Operations) Revenue by Geographic Region (in thousands) | Region | 2021 | 2020 | | :--- | :--- | :--- | | Americas | $887,428 | $856,858 | | Europe, Middle East, and Africa | $117,431 | $96,480 | | Asia Pacific | $41,628 | $37,195 | | **Total Revenue** | **$1,046,487** | **$990,533** | - Total operating expenses increased **4.2%** to **$922.3 million** in 2021, primarily due to increased employee-related costs and costs from acquired businesses[198](index=198&type=chunk) - R&D expense increased **9.6%** to **$134.7 million** in 2021, representing **12.9%** of total revenue, up from **12.4%** in 2020[202](index=202&type=chunk)[205](index=205&type=chunk) - The effective income tax rate was **28%** in 2021, compared to **31%** in 2020, with the 2020 rate impacted by executive transition costs[203](index=203&type=chunk)[213](index=213&type=chunk) [Liquidity](index=33&type=section&id=Liquidity) - As of December 31, 2021, principal sources of liquidity included **$233.7 million** in cash, cash equivalents, and short-term investments, and **$450 million** available under a revolving credit facility[215](index=215&type=chunk)[216](index=216&type=chunk) - Net cash flows from operating activities **decreased** to **$140.2 million** in 2021 from **$173.0 million** in 2020[221](index=221&type=chunk) - Investing activities in 2021 included **$63.6 million** for acquisitions and investments, primarily for Tango, Kitewheel, DGIT, and MobileCard[228](index=228&type=chunk) - Financing activities in 2021 included repurchasing **$36.0 million** of common stock, paying **$32.6 million** in dividends, and a net increase in debt of **$21.6 million** from refinancing[233](index=233&type=chunk)[236](index=236&type=chunk)[237](index=237&type=chunk) [Capital Resources](index=37&type=section&id=Capital%20Resources) - As of December 31, 2021, the company had **3.6 million shares** remaining for repurchase under its Stock Repurchase Program[251](index=251&type=chunk) - The company has elected to **redeem** all of its outstanding **$230.0 million** 2016 Convertible Notes on March 15, 2022, which will be settled in cash using available cash and the 2021 Revolver[241](index=241&type=chunk)[260](index=260&type=chunk) - Management believes that current cash, the 2021 Revolver, and cash generated from operations will be sufficient to meet capital requirements for at least the next twelve months[263](index=263&type=chunk) [Quantitative and Qualitative Disclosures About Market Risk](index=39&type=section&id=Item%207A.%20Quantitative%20and%20Qualitative%20Disclosures%20About%20Market%20Risk) CSG faces market risks from interest rate fluctuations on its credit agreement, investment value changes, and foreign currency exposure, though 87% of 2021 revenue was USD - The company is exposed to interest rate risk through its 2021 Credit Agreement, which is based on an adjusted LIBOR rate plus an applicable margin[265](index=265&type=chunk) - As of December 31, 2021, the fair value of the 2016 Convertible Notes was estimated at **$245.0 million**, which is exposed to market risk from changes in interest rates and the company's stock price[270](index=270&type=chunk) - The company is exposed to foreign currency exchange risk, but this is mitigated as approximately **87%** of its revenue in 2021 was generated in U.S. dollars[271](index=271&type=chunk)[272](index=272&type=chunk) [Financial Statements and Supplementary Data](index=41&type=section&id=Item%208.%20Financial%20Statements%20and%20Supplementary%20Data) This section presents the consolidated financial statements for FY2021, including balance sheets, income statements, and cash flows, along with management's report and KPMG's unqualified audit opinion [Consolidated Balance Sheets](index=45&type=section&id=Consolidated%20Balance%20Sheets) Consolidated Balance Sheet Highlights (as of Dec 31) | Account | 2021 (in thousands) | 2020 (in thousands) | | :--- | :--- | :--- | | Total Current Assets | $748,199 | $714,591 | | Total Assets | $1,387,149 | $1,332,000 | | Total Current Liabilities | $695,102 | $436,260 | | Total Liabilities | $946,905 | $909,605 | | Total Stockholders' Equity | $440,244 | $422,395 | [Consolidated Statements of Income](index=46&type=section&id=Consolidated%20Statements%20of%20Income) Consolidated Statement of Income (Year Ended Dec 31) | Metric | 2021 (in thousands) | 2020 (in thousands) | | :--- | :--- | :--- | | Revenue | $1,046,487 | $990,533 | | Operating Income | $124,186 | $105,556 | | Net Income | $72,331 | $58,711 | | Diluted EPS | $2.26 | $1.82 | [Consolidated Statements of Cash Flows](index=49&type=section&id=Consolidated%20Statements%20of%20Cash%20Flows) Consolidated Statement of Cash Flows (Year Ended Dec 31) | Cash Flow Activity | 2021 (in thousands) | 2020 (in thousands) | | :--- | :--- | :--- | | Net cash provided by operating activities | $140,223 | $172,993 | | Net cash used in investing activities | ($66,706) | ($66,258) | | Net cash used in financing activities | ($33,391) | ($92,113) | [Notes to Consolidated Financial Statements](index=50&type=section&id=Notes%20to%20Consolidated%20Financial%20Statements) - Revenue from SaaS and related solutions was **$926.3 million** in 2021, up from **$880.8 million** in 2020[335](index=335&type=chunk) - As of December 31, 2021, the aggregate transaction price allocated to remaining performance obligations is approximately **$2 billion**, with about **70%** expected to be recognized by the end of 2024[333](index=333&type=chunk) - In 2021, the company acquired **Tango Telecom, Kitewheel, Keydok, DGIT Systems, and MobileCard**, leading to an **increase in goodwill** from **$272.3 million** to **$321.3 million**[371](index=371&type=chunk)[404](index=404&type=chunk)[407](index=407&type=chunk)[409](index=409&type=chunk)[411](index=411&type=chunk)[412](index=412&type=chunk) - In September 2021, the company entered into a new **$600 million** credit agreement, refinancing its previous debt and increasing its revolving loan facility from **$200 million** to **$450 million**[381](index=381&type=chunk)[382](index=382&type=chunk) [Controls and Procedures](index=74&type=section&id=Item%209A.%20Controls%20and%20Procedures) Management concluded disclosure controls were effective as of December 31, 2021, with internal control evaluation excluding recent acquisitions, and KPMG issued an unqualified attestation report - Management concluded that the company's disclosure controls and procedures were **effective** as of the end of the period covered by the report[462](index=462&type=chunk) - The evaluation of internal control over financial reporting **excluded the recently acquired MobileCard, Keydok, and DGIT Systems**, as permitted by SEC rules for the first year post-acquisition[464](index=464&type=chunk) PART III [Directors, Executive Officers and Corporate Governance](index=75&type=section&id=Item%2010.%20Directors%2C%20Executive%20Officers%20and%20Corporate%20Governance) Information on directors is incorporated by reference from the 2022 Proxy Statement, while executive officer details are in Part I of this Form 10-K - Information regarding directors is incorporated by reference from the 2022 Annual Meeting Proxy Statement, and information on executive officers is included in Part I of this Form 10-K[470](index=470&type=chunk) [Executive Compensation](index=75&type=section&id=Item%2011.%20Executive%20Compensation) Executive compensation information is incorporated by reference from the company's 2022 Annual Meeting Proxy Statement - Information regarding executive compensation is incorporated by reference from the 2022 Annual Meeting Proxy Statement[471](index=471&type=chunk) [Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters](index=75&type=section&id=Item%2012.%20Security%20Ownership%20of%20Certain%20Beneficial%20Owners%20and%20Management%20and%20Related%20Stockholder%20Matters) Security ownership information is incorporated by reference from the 2022 Proxy Statement, with equity compensation details in Item 5 - Information regarding security ownership is incorporated by reference from the 2022 Annual Meeting Proxy Statement, and equity compensation plan information is located in Item 5[472](index=472&type=chunk) [Certain Relationships and Related Transactions, and Director Independence](index=75&type=section&id=Item%2013.%20Certain%20Relationships%20and%20Related%20Transactions%2C%20and%20Director%20Independence) Information on certain relationships, related transactions, and director independence is incorporated by reference from the 2022 Proxy Statement - Information regarding related transactions and director independence is incorporated by reference from the 2022 Annual Meeting Proxy Statement[473](index=473&type=chunk) [Principal Accounting Fees and Services](index=75&type=section&id=Item%2014.%20Principal%20Accounting%20Fees%20and%20Services) Principal accounting fees and services information is incorporated by reference from the company's 2022 Annual Meeting Proxy Statement - Information regarding principal accounting fees and services is incorporated by reference from the 2022 Annual Meeting Proxy Statement[474](index=474&type=chunk) PART IV [Exhibits, Financial Statement Schedules](index=75&type=section&id=Item%2015.%20Exhibits%2C%20Financial%20Statement%20Schedules) This section lists all financial statements and exhibits filed with the Form 10-K, with financial statements indexed on page 41 and an extensive exhibit index provided - This section lists all financial statements and exhibits filed with the report, with financial statements indexed on page 41, and an exhibit index beginning on page 76[476](index=476&type=chunk)

":csg CSG Q4 2021 Earnings Presentation CSG® is a registered trademark of CSG Systems International, Inc. CSG® is a registered trademark of CSG Systems International, Inc. © 2022 CSG Systems International, Inc. and/or its affiliates ("CSG"). All rights reserved. 2 Safe Harbor Forward-Looking Statements + Disclaimers This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. In this context, forward-looking statements often address expect ...

Financial Data and Key Metrics Changes - CSG Systems International achieved over $1 billion in annual revenue for the first time, ending 2021 with $1.046 billion, representing a 5.6% year-over-year growth [5][32] - Non-GAAP adjusted revenue for Q4 was $258 million, reflecting a 5.9% year-over-year increase, while full-year non-GAAP adjusted revenue grew approximately 6% [32][33] - Non-GAAP EPS for the full year was $3.35, a 7.4% increase from the previous year [36] Business Line Data and Key Metrics Changes - The revenue management product platforms drove significant growth, serving many of the largest communication service providers [33] - Revenue from new industry verticals, including retail, government, financial services, and healthcare, increased from $55 million (7% of total revenue) in 2017 to over $250 million (24% of total revenue) in 2021 [21] Market Data and Key Metrics Changes - CSG successfully migrated over 5 million subscribers for Charter Communications in 2021, with plans to migrate all remaining customers within the next 9 to 15 months [17] - The company signed new deals with global telecom operators, including Mobily in Saudi Arabia and TalkTalk in the UK, indicating strong growth in international markets [18][19] Company Strategy and Development Direction - CSG aims to double its long-term organic revenue growth rate to between 2% and 6%, with a target of reaching at least $1.5 billion in revenue by the end of 2025 [9][12] - The company plans to diversify revenue streams by expanding into faster-growing industry verticals and enhancing its SaaS offerings [10][21] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving revenue growth and improving margins throughout 2022, with expectations for better performance in the second half of the year [44][41] - The leadership team emphasized a focus on creating shareholder value and maintaining a disciplined approach to acquisitions and investments [15][31] Other Important Information - CSG completed several acquisitions in 2021, including Tango Telecom and Kitewheel, to enhance its digital customer engagement capabilities [26][28] - The company declared $8 million in dividends and repurchased $16 million of common stock during Q4 2021 [39] Q&A Session Summary Question: What will margins look like in 2022? - Management expects margins to improve throughout the year, particularly in the second half as new business ramps up [44] Question: Can you provide insights on the sales pipeline? - The sales pipeline is at an all-time high, with significant opportunities across various solution areas, particularly in digital engagement and payments [46][48] Question: How will the company achieve its revenue goals? - CSG plans to achieve its revenue targets through a combination of organic growth and strategic acquisitions, focusing on high-growth areas [52][54] Question: What percentage of North American cable subscribers are on the BSS platform? - Management indicated that a significant majority, potentially 70-80%, of North American cable subscribers are on their BSS platform [64] Question: What is driving growth for Charter Communications? - Growth for Charter is attributed to broadband subscriber increases and the provision of additional services [70]

Financial Data and Key Metrics Changes - Q3 2021 revenue grew by 7.8% year-over-year, driven predominantly by organic revenue growth, marking the highest quarterly organic revenue growth in over a decade [9][10] - Year-to-date revenue results through nine months increased by 5.7% year-over-year, achieving the commitment to more than double organic revenue growth [10][19] - Non-GAAP EPS for Q3 was $0.88, up $0.12 year-over-year, with year-to-date non-GAAP EPS at $2.52, reflecting a 13.5% increase [52] Business Line Data and Key Metrics Changes - Revenue management product platforms saw significant growth, serving many of the largest communication service providers [48] - Customer engagement offerings also experienced growth, particularly in high-growth industry verticals [48] Market Data and Key Metrics Changes - CSG's revenue from higher growth industry verticals outside of core CSP customers increased from $55 million (7% of total revenue) in 2017 to over $225 million (23% of total revenue) last year [34] - The company is expanding its footprint in the global telecom market, with contract renewals and extensions with leading telecom operators [32] Company Strategy and Development Direction - CSG aims to achieve $2 billion in annual revenue by 2025, focusing on gaining scale in competitive markets and expanding operating leverage [22][25] - The company is committed to diversifying its industry vertical revenue, targeting 30% or more from higher growth sectors [34][80] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth trajectory, highlighting strong sales performance and a robust sales pipeline [65] - The overall rising water level in the North American broadband industry is seen as beneficial for CSG's growth [65] Other Important Information - CSG announced a significant contract renewal with DISH Networks and the largest contract in its history with Charter Communications [11][12] - The company is focused on integrating recent acquisitions, including Kitewheel and DGIT, to enhance its service offerings [41][43] Q&A Session Summary Question: How is CSG able to drive top line growth and consistent margins in 2022 following recent contract renewals? - Management attributed growth to a strong sales pipeline, the success of customers in the broadband industry, and the expansion of offerings to existing and new customers [65] Question: What is the timeline for migrating Charter subscribers to the CSG platform? - The migration is expected to occur steadily over a 12 to 18-month period, with significant progress anticipated [66][67] Question: What is the acquisition strategy moving forward? - CSG's acquisition approach focuses on strategic, financial, and cultural fit, targeting both large-scale and innovative SaaS platforms [70][72] Question: How important are industry verticals in the journey to $2 billion? - Industry vertical diversification is crucial, with growth driven by both new deployments and displacing competitors [78][80]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Large accelerated filer ☒ Accelerated filer ☐ Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐ FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 0-27 ...

#csg Q3 2021 CSG Earnings Presentation CSG® is a registered trademark of CSG Systems International, Inc. © 2021 CSG Systems International, Inc. and/or its affiliates ("CSG"). All rights reserved. "#csg 2 Safe Harbor Forward-Looking Statements + Disclaimers This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. In this context, forward-looking statements often address expected future business and financial performance and financial co ...

CSG Systems International, Inc. (NASDAQ:CSGS) Q2 2021 Earnings Conference Call August 4, 2021 5:00 PM ET Company Participants John Rea - IR Brian Shepherd - CEO Rolland Johns - CFO Conference Call Participants Tom Roderick - Stifel Operator Good afternoon. My name is Christian, and I'll be your conference operator today. At this time, I would like to welcome everyone to the CSG Systems International, Inc. Q2 2021 Earnings Call. [Operator Instructions]. Presenters, you may begin your conference. John Rea Tha ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 0 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 0-27512 CSG SYSTEMS INTERNATIONAL, INC. (Exact name of registrant as specified in its charter) Delaware 47-0783182 (State or other ...

#csg Q2 2021 CSG Earnings Presentation CSG® is a registered trademark of CSG Systems International, Inc. © 2021 CSG Systems International, Inc. and/or its affiliates ("CSG"). All rights reserved. 2 Safe Harbor Forward-Looking Statements + Disclaimers This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. In this context, forward-looking statements often address expected future business and financial performance and financial conditio ...