8x8, Inc. (NASDAQ:EGHT) Q1 2023 Earnings Conference Call July 27, 2022 4:30 PM ET Company Participants Kate Patterson - Head, Investor Relations David Sipes - Chief Executive Officer Hunter Middleton - Chief Product Officer Samuel Wilson - Chief Financial Officer Conference Call Participants Sitikantha Panigrahi - Mizuho Securities Ryan MacWilliams - Barclays Meta Marshall - Morgan Stanley Matthew VanVliet - BTIG Peter Levine - Evercore ISI James Breen - William Blair Timothy Horan - Oppenheimer Charles Erl ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended March 31, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________to _________ Commission file number 000-38312 Title of each class Trading Symbol Name of each exchange on which registered COMMON STOCK, PAR VALUE $.00 ...

Financial Data and Key Metrics Changes - Total revenue for Q4 2022 was $181.4 million, a 25% year-over-year increase, within the guidance range of $180 million to $182 million [41] - Service revenue was $172.8 million, a 29% year-over-year increase, but slightly below the guidance range of $173.5 million to $175.5 million [41][11] - Non-GAAP operating profit grew to $4.3 million quarter-over-quarter, reflecting a focus on higher-margin business segments [48] - Gross margin for the fourth quarter was 66.7%, with service gross margin at 72.2% [47] Business Line Data and Key Metrics Changes - XCaaS ARR growth accelerated to over 35% year-over-year, now accounting for approximately 35% of combined 8x8 Fuze ARR [8][10] - Enterprise ARR now makes up 57% of total ARR, up 55% year-over-year, while small business ARR declined by 1% year-over-year [45] - CPaaS revenue experienced a significant drop due to lower usage from a few large customers, resulting in a sequential decline of several million dollars [15][40] Market Data and Key Metrics Changes - The company expanded its global reach to 50 countries, up from 41 a year ago, covering more than 85% of the world's GDP [25] - The adoption of XCaaS has been broad across various industry verticals and geographic regions, including public sector clients [17][18] Company Strategy and Development Direction - The company is focused on operational discipline and investing in XCaaS innovation to drive operating leverage and increased cash flows [12][38] - The integration of Fuze is progressing well, with strong customer retention and revenue performance exceeding expectations [27][43] - The company aims to balance growth with improving profitability, targeting operating margins in the 2% to 3% range for fiscal 2023 [58] Management's Comments on Operating Environment and Future Outlook - Management acknowledged challenges in the CPaaS and small business segments but emphasized broad improvements in gross margin and solid operating income [40] - The company remains confident in its strategy and market opportunity, expecting continued growth in fiscal 2023 [59] - Management noted that the competitive environment remains stable, with a focus on integrating Teams users with enterprise communication platforms [60][61] Other Important Information - The company reported cash from operations of over $16 million for the quarter, remaining free cash flow positive for the second consecutive quarter [53] - Deferred revenue climbed to over $45 million, up 90% year-over-year [53] Q&A Session Summary Question: How would you characterize the competitive environment with Microsoft Teams? - Management noted that customers are looking to integrate Teams users with their enterprise communication platforms, and their direct routing solution is performing well against competitors [60][61] Question: What lessons were learned from the drop in usage by large customers? - Management indicated that the drop was due to several large customers pulling back on marketing campaigns, and they are working to reintroduce these campaigns when market conditions improve [68][69] Question: What is the expected impact of Fuze on future revenue? - Management stated that Fuze's revenue contribution was better than expected, with strong retention rates and integration progressing smoothly [70][71] Question: How is the company addressing the challenges in the CPaaS segment? - Management is diversifying the customer base and leveraging regional scale to drive lower costs and support performance [69] Question: What are the expectations for organic growth post-Fuze acquisition? - Management suggested a conservative estimate of mid-teens growth for organic growth after the Fuze integration [78] Question: How is the international market performing? - Management reported robust growth in the UK and APAC regions, particularly in the CPaaS business, without adverse effects from macroeconomic trends [80]

8x8, Inc. (NASDAQ:EGHT) Q3 2022 Earnings Conference Call February 2, 2022 5:00 PM ET Company Participants Kate Patterson - Vice President, Investor Relations Dave Sipes - Chief Executive Officer Sam Wilson - Chief Financial Officer Conference Call Participants Matt Diamond - Mizuho Matt VanVliet - BTIG Ryan MacWilliams - Barclays Austin Williams - Wells Fargo Peter Levine - Evercore Meta Marshall - Morgan Stanley Michael Latimore - Northland Capital Markets George Sutton - Craig Hallum James Breen - William ...

Revenue Growth - Service revenue for Q3 fiscal 2022 grew approximately 18% year-over-year to $149 million, up from $127 million in Q3 fiscal 2021[83] - Total Annualized Recurring Subscriptions and Usage (ARR) increased to $572 million in Q3 fiscal 2022, a 16% rise from $494 million in the same period of fiscal 2021[83] - ARR from mid-market and enterprise customers represented 72% of total ARR in Q3 fiscal 2022, growing 24% compared to the same period in fiscal 2021[83] - The company anticipates continued growth in service revenue driven by global expansion and deeper penetration into customer categories[99] - Service revenue for the nine months ended December 31, 2021, was $429.6 million, an 18.6% increase from $362.2 million in the same period of 2020[99] Acquisitions and Investments - The company completed the acquisition of Fuze, Inc. for approximately $211.9 million, expected to enhance research and development and expand the customer base[82] - The company plans to invest in marketing, sales capacity, and research and development to acquire more customers[85] - The company expects to continue investing in research and development to enhance platform capabilities and user experience, anticipating an increase in expenses in absolute dollars[106] - The company plans to continue investing in sales and marketing to attract and retain customers, expecting expenses to increase in absolute dollars in future periods[107] Revenue and Expense Analysis - Other revenue for Q3 fiscal 2022 decreased by 21.9% to $7.5 million, primarily due to a shift towards hardware rental and supply chain shortages[100] - Other revenue for the nine months ended December 31, 2021, increased by 7.1% to $27.2 million, driven by growth in professional services revenue[102] - Cost of service revenue for the three months ended December 31, 2021, was $48.763 million, an increase of 3.7% from $47.044 million in the same period of 2020[103] - Cost of other revenue decreased by 17.2% for the three months ended December 31, 2021, totaling $11.071 million compared to $13.364 million in 2020[104] Operating Expenses - Research and development expenses increased by 17.8% for the three months ended December 31, 2021, amounting to $27.911 million, up from $23.702 million in 2020[106] - Sales and marketing expenses rose by 20.0% for the three months ended December 31, 2021, reaching $76.797 million compared to $63.986 million in 2020[107] - General and administrative expenses increased by 25.6% for the three months ended December 31, 2021, totaling $29.950 million, up from $23.844 million in 2020[108] - Other expense, net for the three months ended December 31, 2021, was $5.866 million, a 25.6% increase from $4.669 million in 2020[111] - Provision for income taxes for the three months ended December 31, 2021, was $87, a decrease of 71.1% from $301 in 2020[112] Cash Flow and Financial Position - As of December 31, 2021, the company had $251.8 million in cash, cash equivalents, and investments, compared to $152.9 million as of March 31, 2021[113] - Net cash provided by operating activities for the nine months ended December 31, 2021, was $18.2 million, compared to a net cash used of $14.9 million in the same period of 2020[116] - The net loss for the nine months ended December 31, 2021, was $129.8 million, with stock-based compensation expense amounting to $106.2 million[116] - Net cash used in investing activities was $30.1 million for the nine months ended December 31, 2021, primarily due to capitalized internal-use software development costs of $15.6 million[116] - Net cash provided by financing activities was $100.0 million for the nine months ended December 31, 2021, significantly up from $5.9 million in the same period of 2020[116] - As of December 31, 2021, the company had cash, cash equivalents, restricted cash, and investments totaling $260.5 million[119] - The company had $500.0 million in aggregate principal amount of convertible senior notes outstanding, with an estimated fair value of $495.8 million[121] Risk Management - The company is exposed to foreign currency risks primarily related to revenue and operating expenses denominated in currencies other than the U.S. dollar, particularly the British Pound[122] - A hypothetical 10% decrease in all foreign currencies against the U.S. dollar would not result in a material foreign currency loss for the three and nine months ended December 31, 2021[122] - The company may consider entering into financial instruments in the future to hedge foreign currency exchange risk as its foreign operations expand[122]

8x8, Inc. (NASDAQ:EGHT) Q2 2022 Earnings Conference Call November 2, 2021 5:00 PM ET Company Participants Kate Patterson - VP, IR David Sipes - CEO Samuel Wilson - CFO Conference Call Participants Chirag Ved - Evercore ISI Michael Tulin - Wells Fargo Meta Marshall - Morgan Stanley Ryan Koontz - Needham & Company Will Power - Baird Alex Kim - Mizuho Securities George Sutton - Craig Hallum Tim Horan - Oppenheimer James Breen - William Blair Rachel Freeman - BTIG Operator Good afternoon. My name is Tania, and ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Title of each class Trading Symbol Name of each exchange on which registered COMMON STOCK, PAR VALUE $.001 PER SHARE EGHT New York Stock Exchange FORM10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________to _________ ...

8x8, Inc. (NASDAQ:EGHT) Q1 2022 Results Conference Call August 4, 2021 5:00 PM ET Company Participants Jennifer Graham Clary - Marketing Communications Executive David Sipes - Chief Executive Officer Samuel Wilson - Chief Financial Officer Conference Call Participants Matt VanVliet - BTIG Meta Marshall - Morgan Stanley Mike Latimore - Northland Capital Markets Peter Levine - Evercore ISI Will Power - Baird George Sutton - Craig-Hallum Ryan Koontz - Needham & Company Operator Good afternoon. My name is Sa ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Title of each class Trading Symbol Name of each exchange on which registered COMMON STOCK, PAR VALUE $.001 PER SHARE EGHT New York Stock Exchange FORM10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________to _________ Comm ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended March 31, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________to _________ Commission file number 000-38312 8x8, Inc. (Exact name of Registrant as Specified in its Charter) Delaware 77-0142404 (State or Other Juri ...