The Hartford Financial Services Group, Inc. | October 26, 2023 The Hartford's Third Quarter 2023 Financial Results Certain statements made in this presentation should be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. These include statements about The Hartford's future results of operations. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ____________________________________ FORM 10-Q ____________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ______________ Commission file number 001-13958 ________________ ...

The Hartford Financial Services Group, Inc. (NYSE:HIG) Q2 2023 Earnings Conference Call July 28, 2023 9:00 AM ET Company Participants Susan Spivak Bernstein – Senior Vice President, Investor Relations Chris Swift – Chairman and Chief Executive Officer Beth Costello – Chief Financial Officer Stephanie Bush – Head-Small Commercial and Personal Lines Mo Tooker – Head-Enterprise Sales & Distribution, Global Specialty, and Middle & Large Commercial Conference Call Participants Alex Scott – Goldman Sachs Mike Zar ...

4Q21 CORE EARNINGS 4Q21 CORE EARNINGS11 OF $697 MILLION, EPS OF $697 MILLION, EPS1,2 1,2 OF $2.02, ROE OF $2.02, ROE1,3 1,3 OF 12.7% OF 12.7% From time to time, The Hartford may use its website and/or social media outlets, such as Twitter and Facebook, to disseminate material company information. Financial and other important information regarding The Hartford is routinely accessible through and posted on our website at https://ir.thehartford.com. In addition, you may automatically receive email alerts and ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ____________________________________ FORM 10-Q ____________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ______________ Commission file number 001-13958 _____________________ ...

The Hartford Financial Services Group, Inc. (NYSE:HIG) Q1 2023 Earnings Conference Call April 28, 2023 9:00 AM ET Company Participants Susan Spivak - SVP, IR Chris Swift - Chairman and CEO Beth Costello - CFO Jonathan Bennett - Head of Group Benefits Stephanie Bush - Head of Small Commercial and Personal Lines Mo Tooker - Head of Middle & Large Commercial and Global Specialty Conference Call Participants Brian Meredith - UBS Yaron Kinar - Jefferies Elyse Greenspan - Wells Fargo Alex Scott - Goldman Sachs Da ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ____________________________________ FORM 10-Q ____________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ______________ Commission file number 001-13958 ____________________ ...

Financial Performance - As of December 31, 2022, The Hartford's total assets were $73.0 billion and total stockholders' equity was $13.6 billion[20]. - 2022 earned premiums for Commercial Lines reached $10,571 million, contributing to total revenues of $22,362 million[37][40]. - Personal Lines generated earned premiums of $2,949 million, with significant contributions from the AARP Program, which accounted for $2.7 billion in 2022[56][57]. - Group Benefits segment reported premiums and other considerations of $6,057 million in 2022, indicating strong performance in the group insurance market[72]. - The Hartford Funds segment had assets under management (AUM) of $124,107 million as of December 31, 2022, showcasing the company's investment management capabilities[82]. - As of December 31, 2022, the fair value of the Company's total assets under management was approximately $108.9 billion, up from $105.4 billion in 2021[115]. - The Hartford's Investment Portfolio was valued at $52.6 billion as of December 31, 2022[117]. Strategic Initiatives - The company aims to enhance its market leadership by focusing on underwriting excellence, digital capabilities, and optimizing organizational efficiency[24]. - In 2023, The Hartford plans to expand telematics and invest in digital capabilities across its product lines[31]. - The company is pursuing a strategy to balance excess capital for organic growth, business investments, and returns to stockholders through dividends and share repurchases[34]. - The Hartford is addressing higher loss cost trends through pricing and underwriting actions to maintain underwriting discipline[34]. - The company is transforming its underwriting processes to improve customer experience and reduce expenses[34]. - The Hartford is regaining competitive momentum with the rollout of its new automobile and homeowners product, Prevail, which includes digital service capabilities[34]. - The company is leveraging data science and analytics to enhance risk selection and portfolio decisions[34]. - The Hartford's strategic priorities include maximizing distribution channels and product breadth to increase market share[34]. - The company is investing in technology and data analytics, including artificial intelligence, to enhance customer experience and improve risk management[35]. - The company is focusing on expanding its market share in voluntary product offerings, including supplemental health coverage and state-paid family leave[35]. Market Dynamics - The competitive landscape in small commercial remains fragmented, with a focus on product expansion and pricing sophistication to differentiate from competitors[48]. - The company is leveraging investments in underwriting and technology to better match pricing to individual risk in the middle & large commercial sector[52]. - The exclusive licensing agreement with AARP, effective through December 31, 2032, provides a competitive advantage in reaching the over 50 population[62]. - Personal Lines no longer offers lifetime continuation agreements for new home and automobile policies since May 2021, affecting policy renewals for AARP members[63]. - The top ten personal lines insurers account for approximately 70% of market share, highlighting the competitive nature of the market[66]. - The Hartford's telematics program, TrueLane, is available in 43 states, offering discounts for good driving behavior, which reflects the company's investment in data analytics and risk management[68]. Operational Challenges - In 2022, inflation and supply chain pressures increased automobile repair costs, impacting the overall cost structure for the insurance industry[70]. - Claims payments for benefits, losses, and loss adjustment expenses represent the largest expenditure for the Company[112]. - The Company leverages data analytics in managing medical costs, focusing on areas such as opioid usage and vocational rehabilitation[110]. - The Company is required to obtain approval for its premium rates from state insurance departments, impacting pricing adequacy[105]. - The Company maintains a dedicated catastrophe claims organization to respond to large-scale catastrophic events across the country[111]. Workforce and Diversity - The Company has approximately 18,800 employees as of December 31, 2022[127]. - As of December 31, 2022, women and people of color represent 61.7% and 31.6% of the workforce, respectively[145]. - Over 55% of employees were members of at least one Employee Resource Group (ERG) as of December 31, 2022[143]. - The Company engages in annual pay equity analyses to ensure fair compensation practices across the organization[133]. - The Company is committed to ethical conduct and a bias-free workplace, holding leaders accountable for DEI goals[141]. - The Company has invested in strategies to improve representation of underrepresented demographics in the insurance industry[142]. Risk Management - The Company underwrites risks to manage exposure to loss through favorable risk selection and diversification, with aggregate exposure limits set by geographic zone and peril[104]. - The concentration of the investment portfolio in specific industries or geographic sectors increases the risk of significant losses[164]. - The Company has a net limit of $1.5 billion for adverse development on A&E reserves, which could impact financial condition if exceeded[174]. - Climate change risks may lead to increased claims for property damage and higher reinsurance costs, affecting overall financial performance[168]. - The Company is exposed to catastrophe losses from both natural and man-made events, which could materially affect financial results[176]. - Pricing for insurance products is contingent on accurate risk assessment and regulatory compliance, impacting profitability[184]. - The potential for increased claims from climate-related events may not be adequately reflected in current pricing models[180]. - Cyber risk exposure is rising due to the increasing frequency of cyber attacks, potentially leading to higher insured losses[182]. - The Company may face challenges in maintaining adequate pricing for catastrophe exposure due to regulatory limitations[180]. - The effects of terrorism and geopolitical crises could disrupt operations and adversely impact the investment portfolio[181]. - Regulatory constraints may prevent the company from achieving targeted profitability levels, potentially leading to lower returns on equity[185]. Corporate Governance - The ability to declare and pay dividends is subject to the discretion of the board of directors, considering operating results, financial condition, and market conditions[204]. - The holding company relies on dividends from insurance subsidiaries as the principal source of cash flow to meet obligations[205]. - Connecticut state laws and other jurisdictions impose limitations on the payment of dividends, requiring approval for declarations above certain levels[205]. - Actual results may materially differ from analytical models used for decision-making in underwriting, pricing, and capital management[206]. - The profitability of the company depends on the consistency of actual experience with the assumptions used in models[207]. - Estimated fair values of investments are based on market information and judgments about financial instruments, which can be subjective[209]. - Market disruptions can make it difficult to value certain securities, impacting the determination of fair values[209]. - Rapidly changing credit and equity market conditions could materially impact the valuation of securities[210]. - Decreases in value of investments could have a material adverse effect on the company's financial condition or liquidity[210].

Financial Performance Highlights - The Hartford's core earnings for 4Q22 were $746 million, a 7% increase compared to $697 million in 4Q21[28] - The Hartford's core earnings Return on Equity (ROE) for 4Q22 was 144%, up 17 points from 127% in 4Q21[28] - The Hartford's full year 2022 core earnings reached $25 billion, a 14% increase from $22 billion in 2021[29] - The Hartford returned $21 billion to stockholders in 2022, including $16 billion in share repurchases and $506 million in common stockholder dividends[26] Segment Performance - Commercial Lines' combined ratio was 890 in 4Q22, compared to 846 in 4Q21[31,49] - Group Benefits' core earnings margin was 83% in 4Q22, a 91 points improvement from 4Q21[20] - Hartford Funds' core earnings were $39 million in 4Q22, down from $60 million in 4Q21, due to lower fee income from a 21% decrease in daily average Assets Under Management (AUM)[28,70] Property & Casualty (P&C) - P&C net written premium growth was 8%[26] - Commercial Lines net written premium grew by 9%[26] - Personal Lines net written premium grew by 4%[31]

Financial Data and Key Metrics Changes - The company reported core earnings growth of 14% with core EPS growth of 23% for the year [95] - Core earnings ROE was 14.4%, and the company returned $2.1 billion of excess capital to shareholders [95] - The underlying combined ratio improved to 87.4 from the prior year, driven by lower loss and expense ratios [112] Business Line Data and Key Metrics Changes - In commercial lines, written premium growth was 11%, with an underlying combined ratio of 88.3 [95] - Group Benefits saw fully insured premium growth of 6% with a core earnings margin of 6.5% [95] - Personal lines experienced a written premium growth of 4% for the fourth quarter and 2% for the full year, with an underlying combined ratio of 96.2 [107][114] Market Data and Key Metrics Changes - The commercial lines renewal written price increased by 4.9% for the quarter, with U.S. Standard commercial lines renewal pricing excluding workers' compensation at 7.9% [105] - In Global Specialty, gross written premiums increased by 9% for the year, with significant growth in various segments [104] - The personal lines market saw auto rates increase by an average of 8.3% in the fourth quarter, reflecting inflationary pressures [108] Company Strategy and Development Direction - The company aims to sustain superior returns through a performance-driven culture, outstanding underwriting, and innovative technology [6] - There is a focus on expanding capabilities in the excess and surplus binding lines, targeting a market of approximately $8 billion [99] - The company is committed to digital transformation and product innovation in Group Benefits to strengthen market leadership [110] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to manage the book through various economic environments, expecting an underlying combined ratio in commercial lines to be between 87 to 89 [1] - The company anticipates that mortality trends will settle above pre-pandemic levels, pricing business accordingly [4] - Management is optimistic about achieving a core earnings ROE range of 14% to 15% while creating value for stakeholders [14] Other Important Information - The company was recognized in The Bloomberg Gender-Equality Index and for its commitment to sustainability [5] - Investment income is increasing, supported by a diversified portfolio of assets, with credit quality remaining healthy [6] - The company completed its annual asbestos and environmental reserve study, resulting in a significant increase in reserves [119] Q&A Session All Questions and Answers Question: Regarding the Hartford Next program and expense savings - Management confirmed that the Hartford Next program is contributing to overall efficiency with a half-point benefit expected in 2023 [15][16] Question: On property market pricing and growth - Management highlighted a strategic initiative to become a bigger property writer, with approximately $3 billion in property premium [18][19] Question: Impact of layoffs on Group Benefits - Management indicated that trends in their book are stable, with strong growth in earned premium and fees [20][21] Question: Workers' compensation underlying losses and combined ratio - Management noted that renewal pricing is likely to be flat to slightly negative, with a consistent long-term medical cost inflation of five points [24][25] Question: Catastrophe loss guidance - Management explained that reinsurance treaties have not changed dramatically, and they are pleased with the overall renewal [27][28] Question: Retention statistics for commercial and personal lines - Management emphasized the importance of customer care to retain business and maintain profitability [32][33] Question: Personal lines profitability and marketing strategy - Management discussed a shift to more targeted marketing and expects to see new business growth by mid-year [55][56] Question: Investment yield outlook - Management anticipates a continued increase in annualized investment yield, expecting a 50 to 60 basis point increase in 2023 [126] Question: Workers' compensation loss cost and frequency assumptions - Management clarified that loss cost trends are stable, with slight negative expectations for renewal written premium [80][81]