Full year 2019 results ING posts 2019 net result of €4,781 mln; 4Q2019 net result of €880 mln Ralph Hamers, CEO ING Amsterdam • 6 February 2020 thinkforward Key points • Our primary customer base, a driver of future value, increased by more than 830,000, to 13.3 mln in 2019 • We recorded net core lending growth of €17.2 bln in 2019, or 2.9%, primarily in Retail Banking which grew by €16.1 bln while growth in Wholesale Banking slowed down to €1.1 bln • Results were supported by disciplined pricing, especiall ...

ING Groep N.V. (NYSE:ING) Q3 2019 Earnings Conference Call October 31, 2019 4:00 AM ET Company Participants | --- | --- | |----------------------------------------------------------------------------------------------------------------------------|-------| | | | | Ralph Hamers - Chief Executive Officer Tanate Phutrakul - Chief Financial Officer Steven van Rijswijk - Chief Risk Officer | | | Conference Call Participants | | | Stefan Nedialkov - Citi | | | Pawel Dziedzic - Goldman Sachs | | | Robin van den Br ...

Financial Reporting - ING Group's consolidated financial statements are prepared in euros, with a translation rate of EUR 1.00 = USD 1.1342 as of February 22, 2019[16] - The company intends to continue preparing its Annual Accounts under IFRS-EU, with a reconciliation between IFRS-EU and IFRS-IASB included in the financial statements[22] - The report includes non-GAAP financial measures that management uses to evaluate segment performance, which may not be comparable with similar measures used by other companies[23] - The company emphasizes the importance of understanding the primary method used by management to evaluate performance on a meaningful basis[23] Risks and Uncertainties - Forward-looking statements in the report are subject to various risks, including changes in economic conditions and regulatory environments[26] - Changes in interest rate levels and currency exchange rates are among the factors that could impact the company's future performance[27] - The report highlights operational risks, including system disruptions and cybersecurity threats, that could affect the company's operations[27] Strategic Focus - ING Group's primary banking subsidiary is ING Bank N.V., which is included in the consolidated financial statements[15] - ING Group's ability to achieve its strategy, including operational synergies and cost-saving programs, is a key focus area[27] Third-Party Information - The company does not guarantee the accuracy of information found on third-party websites referenced in the report[28]