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LivePerson recognized by leading independent research firm as a Strong Performer in Conversational AI for Customer Service report
Prnewswire· 2024-06-12 12:30
Contact: Mike Tague [email protected] To learn more about LivePerson's solutions for digital customer conversations, visit www.liveperson.com. LivePerson (NASDAQ: LPSN) is the enterprise leader in digital customer conversations. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and AI-powered s ...
LivePerson recognized in the 2024 Gartner® Market Guide for Conversational AI Solutions Report
Prnewswire· 2024-06-05 12:45
Leader in digital customer conversations named a Representative Vendor NEW YORK, June 5, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has been recognized as a Representative Vendor in the Gartner Market Guide for Conversational AI Solutions. According to Gartner, conversational AI solutions are categorized as "enterprise software that provides tools and controls to develop, customize and deploy AI-enabled applications capable of interacting with us ...
LivePerson wins Best Customer Service Solution at the 2024 SIIA CODiE Awards
Prnewswire· 2024-05-30 12:30
Leading digital conversations company awarded top honors for customer engagement from the principal trade association for software NEW YORK, May 30, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, won Best Customer Service Solution at the 2024 SIIA CODiE Awards. Now in its 39th year, the prestigious annual CODiE Awards recognize companies producing the most innovative business technology products across the world. The Software & Information Industry A ...
LivePerson appoints Sandy Hogan as CRO to accelerate growth, go-to-market strategy, and customer success
Prnewswire· 2024-05-28 12:00
Established revenue leader with proven track record of success joins leading digital conversations company NEW YORK, May 28, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the appointment of Sandy Hogan as Chief Revenue Officer. Hogan joins the company as part of its go-to-market transformation strategy aimed at generating even more value for its enterprise customers. LivePerson (Nasdaq: LPSN), the enterprise leader in digital custome ...
LivePerson announces new AI capabilities, partnerships, and integrations empowering enterprises to provide connected customer conversations
Prnewswire· 2024-05-16 12:00
Cutting-edge Conversation Orchestration and Voice-to-Digital transformation solutions will debut with demos and keynotes at May 23 virtual Spark event Delta Air Lines, Spotify, GoDaddy, Avaya, Eventus, Quantum Metric, and more will present in-person breakout sessions highlighting innovation in enterprise conversations NEW YORK, May 16, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the launch of new capabilities, partnerships, and int ...
LivePerson Strengthens Capital Structure
Prnewswire· 2024-05-13 20:10
Enters into agreement to exchange $146 million of its outstanding 2026 Convertible Senior Notes for $100 million of 2029 Convertible Senior Secured Notes Receives commitment for $100 million of new capital in the form of 2029 Convertible Senior Secured Notes to facilitate further deleveraging NEW YORK, May 13, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) ("LivePerson" the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced that its largest existing note ...
Avaya and LivePerson Announce New Partnership to Deliver Best-in-Class CX
Prnewswire· 2024-05-13 12:00
CX leaders to integrate product, go-to-market, and services to provide a unified, omnichannel suite with faster time-to-value and accelerated, derisked path to new innovation for customers with on premises, hybrid, or cloud contact centers MORRISTOWN, N.J. and NEW YORK, May 13, 2024 /PRNewswire/ -- Avaya, a global leader in enterprise customer experience solutions, and LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced a new partnership designed to unify voic ...
LivePerson(LPSN) - 2024 Q1 - Quarterly Report
2024-05-10 20:37
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2024 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________ to __________. Commission File Number: 000-30141 LIVEPERSON, INC. (Exact name of registrant as specified in its charter) Delaware 13-3861628 (State ...
LivePerson(LPSN) - 2024 Q1 - Earnings Call Transcript
2024-05-09 03:19
LivePerson, Inc. (NASDAQ:LPSN) Q1 2024 Earnings Conference Call May 8, 2024 5:00 PM ET Company Participants Jon Perachio - Senior Director, Investor Relations John Sabino - Chief Executive Officer John Collins - Chief Financial Officer & Chief operating Officer Conference Call Participants Jeff Van Rhee - Craig-Hallum Capital Group Operator Good afternoon, ladies and gentlemen, and thank you for standing by. Welcome to LivePerson's First Quarter 2024 Earnings Conference Call. My name is Judith van Breda, an ...
LivePerson (LPSN) Reports Q1 Loss, Tops Revenue Estimates
Zacks Investment Research· 2024-05-08 23:51
LivePerson (LPSN) came out with a quarterly loss of $0.15 per share versus the Zacks Consensus Estimate of a loss of $0.13. This compares to loss of $0.15 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of -15.38%. A quarter ago, it was expected that this customer-service technology company would post a loss of $0.08 per share when it actually produced a loss of $0.18, delivering a surprise of -125%.Over the last four quarters, t ...